This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Side object detection system failed 1st (2/2018). See attachment from engineering at my former employer (gmpg). 2nd issue: Dash illumination goes back & forth from normal to extremely bright, dimming inop. 3rd issue safety...when vehicle is started, error messages for airbag, side object detection, front & rear camera-HVAC completely inop. Radio inop-begins working after electric faceplate lifted on radio. HVAC & airbag remain inop. Asked dealership about side object issue- they have no info on this. Additional problems started 2/13/2019. When starting with rke, side object lights in mirror illuminated sitting in a parking lot. They have not illuminated while driving in over a year. No heat or defrost working-big safety issue in winter weather.
I have had my 2015 Impala at dealership twice for my airbag sensor on passenger seat and have paid money out of my pocket for this repair. This year and model car had a recall on airbags but the dealership said even though it is not a wear and tear item but a safety one I still had to pay out of my pocket. With this year having issues with airbag and this being the seat sensor I believe this safety issue should be covered, my tcn number is ain16-53807
- Uniontown, PA, USA
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Takata recall. I was driving down a county road, I sneezed and hit my face on the steering wheel and hit a tree at 40 mph. My air bags did not deploy at 40mph in a frontal crash. It totaled the car. Bent the frame and frame around the motor. My passenger was hurt worse than me. Why didn't my air bags deploy?
The contact owns a 2015 Chevrolet Impala. While driving 10 mph, the brake pedal was depressed, but failed to stop the vehicle. As a result, the contact's vehicle crashed into another vehicle. The air bags failed to deploy. A police report was filed. No injuries were sustained. The vehicle was taken to an independent mechanic where it was diagnosed that the brakes failed. The manufacturer was notified of the failure. The VIN was unknown. The approximate failure mileage was 7,027. Updated 01/12/16
Letter from congressman perry on behalf of constituent re 2015 Chevy Impala airbag defect. The consumer stated the front passenger seat air bag sensor would not turn on unless a person of adequate weight was sitting in the seat without any cushion. The consumer's wife had to sit on a cushion, in order to see out of the vehicle and to properly position her body in the front passenger seat. The consumer would like to have the passenger seat sensor deactivated.
A D V E R T I S E M E N T S
- Howell, MI, USA