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really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
2,960 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2016 Chevrolet Impala electrical problems

electrical problem

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2016 Chevrolet Impala Owner Comments

problem #2

Nov 182016


  • 3,021 miles


On Friday, November 18, 2016 at approximately 5:20 a.M. I was parking my car in a center city parking garage. I was approximately 2 car lengths from the parking spot. I was backing my car into the spot. The car was stopped and I removed my safety belt and lowered the window. I put the car in reverse and depressed the accelerator to proceed into the lined parking spot. The car proceeded at a high rate of speed into a concrete wall. There were no obstructions and the accelerator was not fully depressed when this occurred. I immediately took my foot off of the accelerator and hit the brake but the brake did not respond since this all occurred in roughly in seconds and approximately 20 feet in length. Upon impact a smoke filled the cabin area. I hit my head against the headrest and slightly into the steering wheel. Another parking patron saw this all play out and came to my aid. It was a horrific incident. I am thankful and lucky to be alive. It was as if the car acted on it's own. After putting the car in park all of the lights in the car and the flasher were on. Onstar notified me to ask if I was ok. I explained to her what had happened. After two hours no one came to my aid despite being told someone was dispatched. The battery went dead and it was at that time I contacted aaa to have the car towed out of the garage. It is currently in "brendan's collision, ltd, 210 w. hillcrest avenue, havertown, pa. I contacted GM immediately after the accident and they took a report. The car was purchased in July 2016 and had 3021 miles on it. It was surreal and I was fully aware of what was happening during this whole ordeal.

- Bryn Mawr, PA, USA

problem #1

Jul 182016


  • 2,900 miles
When traveling on the highway or local roads. My vehicle would warn me to shift into park to stop the engine. The after 3 notices it would shutdown completely.

- Saint Louis, MO, USA

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