This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2018 Chevrolet Impala. The contact stated that after reversing the vehicle and placing the gear shifter in drive, the steering wheel stiffened as the "power steering, drive with care" warning message appeared on the instrument panel. The contact took the vehicle to mcelveen Buick GMC (117 farmington rd, summerville, SC 29483) where they diagnosed the vehicle with a defective power steering gear. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 74,000.
- Summerville, SC, USA
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- Richmond, VA, USA