This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have a 97 Chevrolet Lumina and started experiencing steering tightness when turning left. I heard about a re-call so I took my car to the Chevrolet dealer for help. I asked them if they could check the lower pinion bearing to see if that was the problem. They told me they knew nothing about any recall and said that my power steering pump was out. They couldn't get the part for a week. I was afraid to continue driving it the way it was so my husband changed the pump. There was no difference in the steering. I took it back to the dealer, they said the pump was fine but they would have to flush the system because parts from the pump probably got into the rack. I again explained to them about the upcoming recall and they told me it couldn't be the problem. It was going to be a couple of days before they could get my car in to flush out the system and I asked them if it was safe to drive it the way it was and they told me it wouldn't be a problem. That next day when I was driving my car the steering completely went out. The steering wheel just started spinning. I think I am lucky to be alive. I had to have it towed to them.they told me that the steering column broke and that it still had nothing to do with any recall. They are charging $600 for what they fixed. I asked them if I could have the old rack to have the lpb checked out to see if it was bad but they didn't have the part any more, they sent it to where ever they have them re-built. They are going to try and get it back. When they took my car for a test drive after replacing the rack they said that the airbag warning light came on and now want to charge me another $325 to fix that. Of course again, nothing to do with changing the rack. Can you tell me if any of this has anything to do with the lpb? I am at a loss, I have read other complaints and to me this sounds about the same.
Lumina becomes difficult to steer when making left turns or even slight left turns, such as from an access ramp onto the freeway. Steering locks up, and vehicle must be brought to a stop until steering unlocks, and I can complete the turn. Steering has locked up at speeds as low as 15 mph and as high as 45 mph.
A D V E R T I S E M E N T S
- Morley, MI, USA