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really awful
Crashes / Fires:
25 / 0
Injuries / Deaths:
11 / 0
Average Mileage:
72,050 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Chevrolet Malibu steering problems

steering problem

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2004 Chevrolet Malibu Owner Comments (Page 7 of 35)

« Read the previous 20 complaints

problem #563

Jul 312007

Malibu 6-cyl

  • 33,000 miles


I purchased this vehicle used from crane Chevrolet, clifton, New Jersey, within six months after purchase I observed that the power steering would suddenly stop operating while the engine was running. I discovered that the only corrective was to shut the car off and restart the engine. The power steering would then reengage. This failure has persisted for nearly the entire time I've owned the vehicle. During that entire time, crane Chevrolet has claimed there was/is no defect in the power steering, and no recall notice outstanding. I just received a GM safety recall notice 14116, which claims, among other things, that "previously, you had the steering column replaced under customer satisfaction program 04050". that is false! neither crane Chevrolet, nor GM has ever contacted me concerning the steering column, or made any attempt to replace it! I also notified crane Chevrolet that the front headlamp assembly turn signal lamps repeatedly burned out, and that the bulb housings were burnt and completely melted through!! both GM and crane Chevrolet denied there was any defect in the lamp/housing design or function. I have to replace the front turn signal lamps about every six months. Finally, the undercarriage support struts, shocks, and springs are woefully underdesigned. The car runs like it has stone tires. I now have to replace the entire strut, shock, and spring undersupports for the second time. And I just run the vehcile on asphalt smooth roads in a develped Suburban city!! this was serious underdesign. Fortunately, these parts are available on the web and I've got a good mechanic that charges fairly for this difficult work. Go to crane and GM and you'd need to mortgage your home to do the work!!

- Clifton, NJ, USA

problem #562

Jun 152010

Malibu 4-cyl

  • 55,000 miles
Power steering light has been coming on in car every time driven since 2010. I have lost power steering multiply times while driving in the city and highway. It has been taken to the dealership twice about this problem, and I was told there was nothing wrong with the vehicle. Now, it is making a terrible squealing noise. My husband called the dealership and was told they didn't have the part to fix it. We did not receive the recall information until June 7th. My husband has spoken to the dealership and GM because we feel it is not safe to drive. We feel they should supply us with a rental car until they are able to supply the part to fix the problem. We received no satisfaction from GM.

- South Abington Twp, PA, USA

problem #561

Oct 052006


  • miles
The contact owns a 2004 Chevrolet Malibu. The contact stated while starting the ignition, the power steering warning indicator illuminated with the loss of power steering. There was a recall related to the failure under NHTSA campaign id number 14V153000 (steering) however, the remedy part was unavailable to perform the repair. The dealer was unable to provide an expected date for the part to become available. The manufacturer was notified of the defect. The failure mileage was unavailable.

- Pontiac , MI, USA

problem #560

Apr 282014

Malibu 4-cyl

  • miles


2004 Chevrolet Malibu. Consumer writes in regards to vehicle power steering issues. The consumer stated the power steering loss occurred intermittently. He was informed the vehicle was not included in the recall, and the best thing to do, was to sell it, or give it to a junk yard, as the cost to repair it, exceeded the value of the vehicle. The consumer received a second opinion, and it was determined there were no leaks and there was nothing wrong with the vehicle. A few weeks prior, the inner and outer rods were replaced.

- Valley Stream, NY, USA

problem #559

Jun 102014

Malibu 6-cyl

  • 136,000 miles
My car has had interior electrical problems since the day that I bought. I have had things like the cd deck and the brakes and alloy rims fixed after having problems with them however I have had the front left blinker fail to work and then an hour later it works, the next hour does not work. The interior lighting all stopped working and the dealership says that it is electrical, at the same time that the lights stopped working I started to be unable to shift my car from low into 1 or 2. I have had my power steering go out multiple times and then after pulling over, shutting off my car and turning it back on it worked again. I have almost go into an accident multiple times because the front left blinker stops working mid drive, or the power steering stops working. This car clearly has multiple electrical problems that should be recalled and fixed because they are very dangerous.

- North Branch , MN, USA

problem #558

Jun 152014

Malibu 4-cyl

  • 80,555 miles
As I turned onto an exit ramp my power steering went and the engine light came on and chime sounded. No warning, just no power. There seems to be a recall, but I never received any information. This vehicle also has a problem with headlights and directional lights blowing out constantly. The most recent directional light blew out, I replaced it, and within minutes blew out again. It seems they are overheating and melting the plastic cover.

- Johnston, RI, USA

problem #557

Jun 042014


  • 100,163 miles


The contact owns a 2004 Chevrolet Malibu. The contact stated that while turning at 40 mph, the power steering failed. The vehicle was towed to the dealer where it was diagnosed that the electrical rack pinion system needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure and current mileage was 100,163.

- Baltimore, MD, USA

problem #556

Jun 052014

Malibu 6-cyl

  • 66,000 miles
Through the years we have had off and on episodes of the car not starting even when we had a good battery and in the middle of driving the power steering giving out. We finally took the vehicle to a mechanic after being advised to replace the battery. The mechanic, GM dealer, advised we need a whole new steering column, this was 6-25-13. In less then a year the car continues to not start and today the power steering again went out on my 15 year old son as he was driving home. We have left E-mails with Chevrolet with no return. The last aforementioned GM dealer said that we would get a call about the recall on the steering but appears there is no recall on the ignition, despite several news articles saying there was. We are now out of a vehicle due GM not responding.

- Albuquerque, NM, USA

problem #555

May 082014


  • 100,000 miles
The contact owns a 2004 Chevrolet Malibu. The contact stated that while driving approximately 45 mph, the power steering failed causing the steering wheel to become difficult to turn. The vehicle was restarted and was able to function normally. The contact stated that the failure occurred on multiple occasions. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The VIN was not available. The failure mileage was 100,000.

- Coon Rapids, MN, USA

problem #554

May 072014


  • 100,000 miles
The contact owns a 2004 Chevrolet Malibu. The contact stated while driving approximately 45 mph, the power steering suddenly malfunctioned making the steering wheel very difficult to turn. After turning the vehicle off and restarting it, the vehicle began to function normally. The contact indicated that the defect recurred multiple times. The failure was not diagnosed nor was the vehicle repaired. The manufacturer was not notified of the defect. The VIN was unavailable. The failure mileage was 100,000.

- Coon Rapids, MN, USA

problem #553

Feb 082014

Malibu 6-cyl

  • 167,357 miles


Recall was announced months ago for the steering, but still have not received any recall notice or information. I had to have it replaced and paid for it because it failed. Was told by GM 800 service number that I would be getting a notice, which would have instructions on how to be reimbursed. As of today,06/03/14, I have received nothing.

- Reisterstown, MD, USA

problem #552

May 222014

Malibu 6-cyl

  • 95,000 miles
This is the 5th time this had happened with my 2004 Malibu, but the scariest. Similar to the other times, but this time on a curve. I heard a chime& "power steering" appeared in the message box. My car veered to the ieft into traffic and I could barely steer it. It took all my 66 yea old strength to turn the wheel & get into my lane. I pulled off asap & turned car off in a safe location. Shaking for 15 min. I don't understand why this car is safe to drive. It does not revert to manual steering. The CEO is lying. I have owned manual steering cars and this does not steer that way. I am afraid to drive it it has also stalled with numerous lights coming on. ABS, engine, and one I think is another steering light, yellow with a line through it. Why aren't they pulled?cruise control comes on by itself & won't shut off.

- Binghamton, NY, USA

problem #551

Mar 032014

Malibu 6-cyl

  • 153,402 miles
I was leaving work and started my car and the power steering was not working. The check engine light on my dash panel also came on. This happened in a separate instance a couple days prior. The first time it happened I turned the car off and restarted it and the power steering was fine. The second instance I tried to restart the car a couple times with no change. I took the car home and then to the dealership where I get my maintenance done the next day. They replaced a power steering component and I paid for the charges. This all happened prior to my knowledge of these recalls.

- Fitchburg, WI, USA

problem #550

Aug 012013

Malibu 6-cyl

  • 85,000 miles
I got in my car and tried to crank it and it made a clicking noise. It took hours before it started, on another incident; several times I couldn't shift my car from park. My power steering light came on and when I was coming to a stop at a light the car list control serving left to right until I came to a complete stop. I always have to gas the car to get gas to the engine for the car to start. When I took it to the dealer he said that it was a recall problem and he's had several customers with my car come to him with the same problem. When I looked up the recall I noticed that my car was having the same issues as reported.

- Chicago, IL, USA

problem #549

May 202014

Malibu 6-cyl

  • 120,000 miles
I lost complete control in the steering column as I was turning left at an intersection in traffic. The steering wheel freely turned 360 degrees, but the tires did not move. I had no way of controlling the vehicle as it was moving in traffic. Had I been on a highway or traveling at a higher speed, I could have been seriously injured and injured other drivers! the mechanic my vehicle was towed to stated that it was the rack and pinion component of the vehicle and there is currently a technical service bulletin for that component. Steering function is a vital component of any vehicle and I find it scary and appalling that this occurred and is not covered by a GM recall. Driving a car at any speed, not to mention highway speeds, without any steering control is extremely dangerous.

- Minneapolis, MN, USA

problem #548

Nov 012011

Malibu 4-cyl

  • 163,000 miles
After being at a full stop I slowly entered onto another road taking a left turn. A powering steering message showed up on my radio screen and my steering was extremely difficult! on about 5 or 6 other occasions the same message appeared on my radio screen and my power steering failed. One time was while backing my car up, other times where when I turned my car on. After all incidents so far I was able to turn off my car, wait a minute, turn the car back on and the problem fixed itself.

- Penacook, NH, USA

problem #547

Mar 012014


  • 125,000 miles
I have had my car since 2011. I didn't have any problems with my car until 2012. My steering shaft broke and it was replaced at a Chevy dealership. All was fine until this year in March, where my steering was becoming very hard to do. When I turned my wheel, it would make sounds as if it was breaking and I needed to use a little more force to turn the wheel. As of May 15, 2014, I took my car to a Chevy dealership where a family member asked if they could see if any parts on my car was on recall and there are several recalls for the Malibu. My steering is getting worse by the day and my car is driving horribly. I have a 4 yr and this is my only transportation to and from work. I'm afraid to drive too far because the steering wheel might get stuck and may cause an accident. I wanted to report this before something actually happened.

- Avon Park, FL, USA

problem #546

Apr 012004

Malibu 4-cyl

  • miles
Since I purchased the car in 2004, it has been at the Chevrolet dealer 4 times for the steering column and rack and pinion. The last time I brought it in was round 2007 and it started going out again in 2008. I was fed up with taking it to the dealer, so filed a complaint and was hoping it would get recalled. I checked the recall list for this year and found my vehicle was not on the steering recall list. I am very upset and will never purchase another GM car again. I refuse to pay out of my pocket for this ongoing issue.

- Paramount, CA, USA

problem #545

Feb 262014

Malibu 6-cyl

  • 98,000 miles
As I was driving a loss of power steering happened. The car was almost impossible to turn. I had to brake very fast to keep from hitting the car in the next lane.

- Greensboro, NC, USA

problem #544

Nov 112013


  • 90,000 miles
The contact owns a 2004 Chevrolet Malibu. The contact stated that the power steering assist failed and the steering wheel was hard to turn. The failure recurred intermittently over a period of six months. The vehicle was taken to the dealer who replaced the steering column and torque angle sensor. The manufacturer was notified of the defect. The approximate failure mileage was 90,000.

- Fairport, NY, USA

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