This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2004 Chevrolet Malibu. While driving 35 mph the steering wheel began pulling to the right. The dealer inspected the vehicle and stated that the steering rack had excessive play and needed to be replaced. The failure also caused the driver and passenger side front tires to become worn which needed to be replaced. The repair cost was $657 since there were no related recalls or valid warranties. The wiring in the horn was also defective and it was repaired at the owners expense for $200. The manufacturer was not notified. The failure and current mileages were 23,800. Updated 11/15/10 updated 11/24/10
I own a 2004 Malibu sedan lt (80K) and a 2004 Malibu maxx lt (50K). Both cars have the clunking noise in the rack and pinion. I am issuing this complaint because I was told by the dealer that chevorlet has no repair to eliminate the noise. I consider any part of my steering a very safety sensitive issue. If it were only one car I would not be as concerned. But I believe it should be corrected (on GM's nickel of course) asap!
- Cedar, MN, USA
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- Bronx, NY, USA