This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
After having a steering shaft and a steering angle sensor replaced under a technical service bulletin in August 28,2015, I now have to replace the same two parts that were previously fixed out of pocket. My car is over 150,000 miles and it has been past the ten year pro-visionary. The two parts that I had replaced in 2015 have a manufacturer warranty of 12 months. My complaint is that I do not want to pay the 1,400 dollars to replace these parts when it is a known fact that this a common issue and has been recalled in the past. There is zero chance the same two parts need replaced just do to wear and tear in just two years.
The contact owns a 2007 Chevrolet Malibu. While operating the vehicle at various speeds, the power steering suddenly malfunctioned and the steering wheel was very difficult to turn. The "power steering" message displayed while the failure occurred. The failure was not diagnosed or repaired. The local dealer (premier Chevrolet of gwena park, ca) was notified of the failure. The manufacturer was not notified. The failure mileage was 151,000.
Electronic power steering failure upon start of the vehicle or while driving. You must turn the vehicle off and restart it to reactivate the power steering. Steering wheel will also move back and forth on its own while the vehicle is stationary such as at a stop sign.
The contact owns a 2007 Chevrolet Malibu. On several occasions, while driving various speeds, the steering wheel vibrated and became difficult to maneuver. The contact heard a ding sound and the power steering warning indicator illuminated. The contact called john L sullivan Chevrolet at (916) 782-1243 (located at 350 automall dr, roseville, ca 95661) and was informed that there were no recalls associated with the VIN. The vehicle was not diagnosed or repaired. The manufacturer was notified and advised the contact to call NHTSA to file a complaint. The contact was provided a case number. The approximate failure mileage was 100,000.
- Roseville, CA, USA
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The contact owns a 2007 Chevrolet Malibu. The contact stated that the steering wheel seized and required more effort to safely operate the vehicle. The check engine warning indicator illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the steering pump malfunctioned and needed to be replaced. The dealer was not contacted. The manufacturer was notified of the failure, but did not assist because the VIN was not associated with any recalls. The failure mileage was approximately 91,867.
When I was driving on a city street getting read to pick up my sibiling from schooli received a notification on the radio display that said power steering off then it was very difficult to turn my wheel and almost got in an accident. This happened nearby an elementary school. The power steering went off right when I was about to make a turn. Also, the air bag for the drivers side has consistently been going off for the past couple of months and I receive alerts through the radio display.
I first encountered this problem when my vehicle was stationary. My vehicle was sitting in my driveway and the message 'power steering' came on the dashboard and I had no power steering assist. I immediately looked up the issue and found that there was a recall for my vehicle so I was hopeful about the situation. I called my dealership and was told that there was a supposed 'warranty' for my vehicle and I was out of the mileage & time period for my vehicle. And additionally the recall was never given to my vehicle. It doesn't make any sense to me that there is a specific recall for this model of Chevy Malibu's and I own one and my car just so happens to not have the recall. I've called Chevy customer service and they insist they are not liable for this and it will be an out of pocket expense. My power steering has cut out on me on the highway and poses a very dangerous driving experience. I would like to settle this before an accident occurs. The photo that I've listed below is an invoice from the dealership when they diagnoased my car and said it would be out of pocket.
The contact owns a 2007 Chevrolet Malibu. While driving various speeds, the steering wheel seized and the power steering warning indicator illuminated. In addition, while driving out of a parking lot at 10 mph, the steering wheel was not able to turn. The contact managed to drive the vehicle home. The failure recurred twice. The contact called winter Chevrolet at (925) 323-0290 (3750 century ct, pittsburg, ca 94565) and was informed that a diagnostic and a repair fee would be charged. The vehicle was not repaired. The contact stated that the vehicle was previously repaired per NHTSA campaign number: 15V064000 (steering); however, the repair did not correct the failure. The manufacturer was not contacted. The approximate failure mileage was 86,000.
While driving home from work one evening, my car made an alarming chiming noise to signal me that something was wrong. I then saw the words "power steering" appear on my display. At that very moment my steering wheel froze up to where I basically could not move it any more. I could not turn left or right, which forced me to keep straight. I was in the middle of traffic and had to keep going until I was able to make a stop, turn my car off and back on, then it allowed me to drive home. From that point on, my steering wheel itself has began to twist and turn back and forth while vibrating, with no assistance from me, and it does this all while I'm driving. I'm forced to basically hold the steering wheel with a tight grip to keep it straight. Since that day, my power steering has went out in the middle of driving about 4 or 5 times, and more than that if you count when I first start it up in the morning. I called the dealership to express my concern in which they informed me that they serviced my vehicle for this problem on 11/26/16... which was a little over a year ago, so I am no longer under warranty. When I took my car in, due to a postcard I received about a few recalls, I was not having any problems with the power steering what so ever. I am about 3 months short of a year and I do not understand if this problem was fixed properly, how it would become a problem for me so quick! I have 2 children I am responsible for and I rely heavily on my vehicle. From reading online, this is a serious, common, and very well documented problem. As stated before, at the time they say that they serviced it, it was not an issue for me. So is it common for this type of work to go bad within a year? I really need my car and can not afford to pay the high cost for this repair, but most important I can not risk driving my children around in a vehicle that is extremely unsafe. I need help
One day as I was driving, my steering wheel got tight. I turned the car off and turned it back on and it stopped for a few days. Now my steering wheel is completely locked up. There were several recalls on these type of cars, but there isn't one on mine. My car isn't safe to drive. If there were recalls on other cars because of the same problem, then there should be one on my car. I also shouldn't have to pay to get it fixed because this is a reoccurrence. Getting an electric power steering fixed isn't easy!
The contact owns a 2007 Chevrolet Malibu. While driving 5 mph, the steering wheel seized and required more effort to safely navigate. The power steering warning indicator illuminated. The vehicle was taken to an independent mechanic where it was diagnosed that the torque sensor was defective and needed to be replaced. The manufacturer was notified of the failure. The contact referenced NHTSA campaign number: 15V064000 (steering), but the VIN was not included in the recall. The failure mileage was approximately 150,000.
2007 Chevy Malibu, power steering goes out all the time while driving. Steering wheels moves to the left all on its own, then there will be a ding and power steering will display across the radio screen, power steering goes out completely. There is a recall for 2007 Malibu's for this exact same problem, yet my VIN number does not fall under the recall..
The contact owns a 2007 Chevrolet Malibu. While driving approximately 30 mph, the torque sensor assembly failed. The contact had the torque sensor assembly repaired less than two years prior to the failure. The power steering warning indicator also illuminated prior to the failure. The vehicle was taken to spitzer Chevrolet amherst (200 N leavitt rd in amherst, oh) where it was diagnosed that the torque sensor assembly failed. The vehicle was not repaired. The manufacturer was not notified. The VIN was unknown. The approximate failure mileage was 180,000.
While in park and the vehicle is stationary, the steering wheel is constantly shaking all by itself, upon driving the vehicle while in motion, it sporadically loses the power steering capabilities and feels like its losing control of the wheels.
The contact owns a 2007 Chevrolet Malibu. While driving 60 mph, the contact noticed a "tugging" with the steering wheel that lasted for one day. While backing out of a parking space, the contact stated that the steering wheel was very difficult to turn and she did not drive the vehicle home. The dealer was contacted (lariche Chevrolet, 215 E main, cross findlay, oh 45840) and stated that there was a recall on the failure for the same make and model vehicle; however, the contact's vehicle was not included because it was manufactured at a different location. The location where the vehicle was manufactured issued a special coverage warranty to have the power steering repaired. Due to the warranty being expired since 2016, the contact was no longer eligible to have the failure repaired under the warranty. The manufacturer was notified and confirmed the dealer's statement. There were no recalls associated with the VIN. The failure mileage was 119,000.
The contact owns a 2007 Chevrolet Malibu. The contact stated that the eps warning indicator illuminated. The steering wheel was tight and was difficult to turn. The vehicle was not inspected by an independent mechanic or a dealer. The manufacturer was notified of the failure, indicated that the vehicle was excluded from a power steering recall for this specific year, make, and model; however, the 2006 model had been recalled. The approximate failure mileage was 145,000.
A D V E R T I S E M E N T S
- York, PA, USA