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10.0

really awful
Crashes / Fires:
8 / 0
Injuries / Deaths:
12 / 0
Average Mileage:
68,180 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Chevrolet Malibu steering problems

steering problem

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2011 Chevrolet Malibu Owner Comments (Page 4 of 10)

« Read the previous 20 complaints

problem #123

Apr 052019

Malibu

  • 165,000 miles

A D V E R T I S E M E N T S

While driving and stationary the inside lights blinks, the power steering cane on twice and I have my seatbelt on the light indicator comes on while the it's connected

- Richmond, VA, USA

problem #122

Apr 252019

Malibu

  • 180,000 miles
Takata recall. I have recalls that Chevrolet not picking up. All the recalls are happening to my car. When it rain the traction system light comes on, my lights bulbs constantly go out, my cigarette light starked fire. When turning a curve my car halts or stall and jerk. There are so many things going on with the car that I can explain. When it rain my car pulls or goes off road I have to drive really slow because I am afraid that I will loose control of the vehicle do the braking system etc.

- Magnolia, MS, USA

problem #121

Apr 042019

Malibu

  • 107,000 miles
My vehicle is at an auto shop been there for a week and a half to repair the clunking noise in the steering column but the motor and module for the electric steering assist is seizing up which would be dangerous to turn in traffic. I already spent enough time and money on parts and labor. This is nothing I have done to the car only had for a year. I need your help! this should be a recall issue! or send me a new motor and module for this car please. You guys can at least do that. I love the car but this is a problem. 2.4L electric assist. The steering column is fine just need the motor and module. Thank you for your help!

- Saginaw, MI, USA

problem #120

Feb 152019

Malibu

  • 40,900 miles

A D V E R T I S E M E N T S

The power steering was lost as I was driving my vehicle in a city road. I was driving approximately 25 miles an hour on a straight road, not turning at the time. The service ESC light came on. The car jerked to the side, which was terrifying with my two young kids in the car. This repair was covered under the GM bulletin 15356 and the dealership replaced the eps motor and torque sensor. However, since having the work done, the mechanic informed me that my steering column is now bent. As I have not been in any accident, this could only be from the impact of losing my power steering. I feel like this repair should be covered under this special bulletin as well. This power steering failure jeopardized the safety of my family and this should be made a full recall covering all the steering components to the 2011 Chevrolet Malibu. I would like to be reimbursed for what will be over $700 to fix the issue caused by this power steering failure.

- Hermon, ME, USA

problem #119

Mar 182019

Malibu

  • 113,500 miles
My girlfriend was driving my car home from the doctors and all of a sudden the power steering went out. It cause her to hit the curb and possibly do more damage. She was only doing 30 mph on a busy street. I have a date with a dealership on the 27th of March 2019 to wait for the verdict of what there going to say. I have read alot of the post on here and have seen that it is a common problem. I also have a problem with my headlights going out I have changed them several times with different brands and they continue to go out. I have to run with my high beams on because the lights keeps burning out. This is cause and safety issue and could involve points on my license if pulled over. This is critical since I'm a cdl driver. The steering could cause death if traveling at a higher speed. GM knows about the problem and if public isn't notified that it's faulty could also involve a lawsuit.

- Columbus, OH, USA

problem #118

Mar 222019

Malibu

  • 154,257 miles
On Friday morning, March 22, 2019 while driving my power steering was lost. The power steering ESC message came on. By the grace of god I was able to get the vehicle to safety.huffines Chevrolet plano replaced and programed steering torque sensor for $590.18. The mileage on the car was 154,257 so the #15356: Special coverage adjustment - loss of electric power steering assist - (Aug, 2015) document id: 4259502 which states 10 years or 150,000 miles did not apply.

- Plano, TX, USA

problem #117

Jan 102019

Malibu

  • 101,000 miles

A D V E R T I S E M E N T S

'power steering recall ' my power steering on my 2011 Chevy Malibu went out. It is over $ 1000 to get ot fixed on my own and its causing me to miss work as well as other places and things I have a obligation to attend. When the incident first occured, I was driving over 60 mph putting me as well as other passengers at risk for being extremely jarmed. I took my car back to the original car dealership and there os nothing they could do pr wanted to do. I can not drive a care that I've been paying on because pf the recall and I dont know what to do. Please help.

- Myrtle Beach, SC, USA

problem #116

Mar 082019

Malibu

  • 87,400 miles
Starting car and power steering light comes on. I turn it off and back on and it's fine. This just started.

- Lake Crystal, MN, USA

problem #115

Mar 022019

Malibu

  • 78,989 miles
While drinking the car the steering quits working almost causing me to be in an accident with my children in the car, the warning light came on saying electronic steering control was the issue. I take it to a shop and they tell me the Malibu, G6, and Impala always do that and that there should be a recall placed on it, & it is either the electric steering motor or the tourqe shaft sensor. They said there have been people in accidents which resulted in death due to this issue. Could you please check into this please as I am afraid to drive this even after the $1500 for repairs are done. I am a single mother and cannot afford to buy another new car. This is very scary when this goes out especially with children in the car. I have a video of what the car does when you start it up when the steering goes back to working. It does this while driving or sitting stationary. When looking on a Chevrolet forum there were thousand of people this has happened to with numerous causing accidents.

- Wichita Falls, TX, USA

problem #114

Mar 052019

Malibu

  • 119,000 miles
The contact owns a 2011 Chevrolet Malibu. While driving approximately 40 mph, the traction control system warning indicator illuminated and the steering wheel became very difficult to turn. The contact stated that the failure began approximately a year ago and was worsening. The vehicle was taken to four different independent mechanics, but none of them could resolve the failure. The vehicle was not taken to the dealer for diagnostic testing. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 119,000.

- Bennigton, VT, USA

problem #113

Oct 172018

Malibu

  • 112,680 miles

A D V E R T I S E M E N T S

While driving home from work on the early morning of October 17th 2018, my tie rod end snapped in my vehicle, causing me to go off the county road into a tree head on going 60 mph. I also was not wearing a safety belt so fortunately I am still here to write this. Its been a road to recovery and still got a ways to go but this should definitely be looked into so it does not happen to any one else. I understand accidents happen but this is playing with peoples lives if this is a flaw with the vehicle.

- Gainesville, GA, USA

problem #112

Feb 182019

Malibu

  • 126,000 miles
Service ESC message - ESC off message - and power steering messages come on and I cannot turn my car. Happens multiple times while driving on daily commute and causes me to be put in dangerous situations especially on the expressways. There is not always a place to pull over. These indicators happens whether driving or sitting still. Service air bag message stays on.

- Munster, IN, USA

problem #111

Feb 042019

Malibu

  • 101,000 miles
ESC off "service traction control" lights flashed on upon start of vehicle, power steering was off/not working. After restarting the vehicle, the errors disappeared and it was driveable. This happened 7-8 times over the course of 2 weeks, as it became more frequent the vehicle was taken in for service and the steering column replaced. The steering wheel also would shake when driving, especially while turning, and this was a danger at times on icy roads in North Dakota!!

- Fargo, ND, USA

problem #110

Feb 042019

Malibu

  • 149,000 miles
Upon starting my 2011 Malibu, the alert tone sounded and a message appeared flashing "power steering and also ESC". it was almost impossible to turn wheel. I shut the car off, waited a minute, then started it again. It was fine, but has done the same thing several at least once daily over the last week. When error message is not present, the wheel pulses & moves- while in park and in drive. 149,700 miles on car.

- Crown City, OH, USA

problem #109

Feb 032019

Malibu

  • 113,413 miles
While driving my 2011 Chevy Malibu, I received an error message for power steering. I tried the steering and it was impossible to turn. I turned off the car completely for about 30 minutes. I started it back up and the steering felt normal, so I drove it about a quarter of a mile home. The next morning, I went to start the car to take it to the dealers and the power steering light was lit up in the dashboard and again, the wheel was impossible to turn and at the point I needed a tow. I want to add that the battery completely died, so I was getting no power at all to the car. In my spare time and while waiting for a tow truck I located a bulletin on-line about this issue, bulletin 15356, which will cover your car, if you have owned it last then 10 years and it has less then 150K miles on it, whichever comes first. I called customer service at GM and was told my car was not covered, but learned when checking my car in for service, it was covered. It is nice that GM put this bulletin out to cover this well known problem, but what about the folks that are out of time and mileage. This is not fair! when I was at the dealers, 2 other people were in the service department with the exact same issue power steering failure. GM replaced torque sensor and the motor module. Apparently both failed and fortunately both were covered under the "special warranty bulletin 15356, which I am very happy about. I am still upset though, because GM knows that the powering steering a very common problem and has not issued a recall to cover the people that spent their hard owned dollars on buying your car, only for them to get screwed later when the powering steering system fail prematurely. I picked up the car today from the dealer and so far, it seems to be working okay. If the problem re-occurs, I hope it happens before I own the car for 10 years, or before my miles get to 150K

- Baltimore, MD, USA

problem #108

Jan 262019

Malibu

  • 157,000 miles
The contact owns a 2011 Chevrolet Malibu. While driving approximately 35 mph, the power steering failed to operate without warning. The vehicle was taken to cook GM super store (located at 1193 w saginaw rd, vassar, mi 48768, (989) 823-8523) where it was diagnosed that the steering angle position sensor needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 157,000.

- Millington, MI, USA

problem #107

Jan 242019

Malibu

  • miles
Electrical power steering is failing. Steering wheel shakes at times and other times the wheel can't be turned. Noticed this right after starting the car and trying to back out of parking space.

- Tempe, AZ, USA

problem #106

Jan 102019

Malibu

  • 110,000 miles
Loss of steering control due to failure of electronic steering system. Occurs at all speeds, roads, weather, etc.

- Huntington, WV, USA

problem #105

Jan 102019

Malibu

  • 77,400 miles
Car shut off after driving to the store, it wouldn't start and said service ESC

- Roseville, MN, USA

problem #104

Jan 072019

Malibu

  • 149,500 miles
Steering wheels shakes while parked by itself

- Dolton, IL, USA

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