This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Steering: Clunk felt/noise heard from my steering column. Steering gear and or front of the vehicle during braking/going up and down a driveway movement of my steering wheel rotation. My mother is a senior citizen and this will be the second time she will have to get her car fixed for this. Once two years again and now. General Motors Chevy should have a recall for this. Why does the owner have to pay..this should be recalled. Steering shaft bar I do not remember what the dealer said.. he said it will cost $100 this time to be fixed. My mother is on a low income she cannot be replacing and getting this fixed every two years. Thanks you regina clay
I purchased the 2000 Chevrolet Monte Carlo new. After about 18 months the steering column had a rattling or clunking noise. I took it back to the dealer and he immediately knew what the problem was and replaced the "intermediate steering shaft". that solved the problem. Now at 45,000 miles the same problem is occuring again and the vehicle is out of warrantee. Is this not a defect in the manufacturing of the vehicle? it is rarely driven except on trips. Other people apparently experience the same problems.
I bought my 2000 chev Monte Carlo new in Jan 2000. At approx 20000 miles I took it into the dealer because of 'rattling & clunking" noise in steering column. The dealer determined that it was the 'intermediate shaft" - it was fixed/replaced by the dealer at that time. At 37K miles - the same problem. Again, the dealer replaced the intermediate shaft. Now, at 77K miles - the same problem again. This time the dealer and GM will not pay for or cover the repair. While everyone admits that this is unusual - they say "it is out of warranty". I believe that a failure of this part is a significant safety issue and should be investigated. According to a source at the dealer - the failure of this part is a common complaint, however, replacing this unit 3 times is not a common occurence. Your file ODI id # 10037817 make reference to the same issue as mine. I greatly appreciate your looking at this. Thanks.
- Winter Haven, FL, USA
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- Easton, PA, USA