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Ratings on over 1,000 new & used models going back 5 years, from the Center from Auto Safety. Learn more about The Car Book 2018 here.

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really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
3 / 1
Average Mileage:
16,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chevrolet Silverado body / paint problems

body / paint problem

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2002 Chevrolet Silverado Owner Comments

problem #2

Mar 142004


  • miles


On Sunday, March 14 my friend was hunting with a group of friends on a ranch in Tennessee. My friend shot his first Ram and then he and the guys loaded it in the back of the truck. Guys loaded into the cab and the bed of the truck. My friend and another man sat on the open tailgate. They were just going to ride down the two track a bit back to the lodge. They were going approximately 10mph. The tailgate broke. One man was thrown from the truck with minor injuries. My friend was thrown down and hit his head on the tailgate. He died Monday, March 15 of head injuries. He was riding in a '02 Chevy Silverado. Chevy recalled this truck for this problem on Monday, March 15. I believe you have your first fatality related to this problem. What do we do now?

- Battle Creek, MI, USA

problem #1

Oct 052003

Silverado 8-cyl

  • Automatic transmission
  • 32,000 miles
The tailgate cable broke while load an atv. The atv fell on the consumer breaking his shoulder in three places. Dealership indicated that this was caused by the tailgate rubber coating rusting.

- Hancock, MD, USA

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