Print this page Notes: The 2009 Silverado has no defect trends, which is a very good sign now that it's more than a few years old.

A couple model years back, the 2007 Silverado has an oil consumption defect at low mileage (~50k miles) — so far there's only a very few reports of the same problem with the 2009 Silverado.

The 2009 Silverado received poor side impact ratings on models not equipped with the optional side air bags.


fairly significant
Typical Repair Cost:
Average Mileage:
68,947 miles
Total Complaints:
15 complaints

Most Common Solutions:

  1. not sure (10 reports)
  2. replaced dash (5 reports)
2009 Chevrolet Silverado accessories - interior problems

accessories - interior problem

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2009 Chevrolet Silverado Owner Comments

problem #15

Jan 302014

Silverado 4.8L

  • Automatic transmission
  • 80,000 miles


I feel like when you pay good money for a vehicle and you take excellent care of that vehicle taking it back to the dealer for service when required and then you notice one day you have a crack on the passenger side by the airbag and then later you discover one on the driver side it's dishearting. I feel GM needs to make this right with it's customers.

- , Milton, FL, US

problem #14

Jan 152013

Silverado LT 4.8L

  • Automatic transmission
  • 50,000 miles

click to see larger images

cracked dash cracked dash

After searching for a remedy for this problem and finding it is a common issue with other Chevy owners, I became more aggravated there has been no recall. To top it off, I received a recall notice regarding the airbags which was dated July 2016. The passenger side dash is cracked in the area of the airbag, which raises safety concerns that much more. Time to step up GM.

- , Jackson, MS, USA

problem #13

Dec 092015


  • Automatic transmission
  • 57,000 miles

GMC has a recall on airbags I think this is cracking the dash of the GMC Silverado because there cracking in the same place around the passengers air bag.

- , Houston, TX, USA

problem #12

Jan 012015

Silverado LT 5.3L

  • Automatic transmission
  • 90,000 miles


2009 Chevrolet Silverado has very bad crack on dashboard next to airbag. Safety is my concern. GM needs to step up and fix this safety hazard.


problem #11

Mar 152013

Silverado V6

  • Automatic transmission
  • 34,000 miles

click to see larger images

cracked dash

A couple of years ago , I took my Silverado to Car Max in hopes of selling and getting something smaller. When the appraiser came back and gave me a quote and mentioned the dash board needing replacement, I told her there was nothing wrong with my dash. As we were walking to my truck so that she could show me the crack on it , she mentioned that this was a common problem with GM and Chevy trucks. When I saw the crack I was surprised and pissed!

I have a primary vehicle and this truck is for recreational use. To have a vehicle that is not even five years old and have the dash cracked like that, What next?? I have vehicles much older than that and the dash is intact. of course the warranty had expired by the time we were made aware of the problem, so we would have to pay for the replacement. Since IT IS A KNOWN AND COMMON PROBLEM, you would think The manufacturer would have already RECALLED these vehicles and have them replaced at no charge.

I have a very busy schedule and hadn't had the time to complain . I have periodically checked for recalls and am VERY DISAPPOINTED that Chevy hasn't taken any action on this. Especially since the crack is RIGHT BY THE AIR BAG....HOW SAFE IS THAT??!! Needless to say, if Chevy doesn't make this right, I will be looking at other manufacturers when I am ready.

- , Lancaster, TX, USA

problem #10

Dec 222014

Silverado LT 4.8L V8

  • Automatic transmission
  • 50,069 miles

After a quick Google search I found that almost all owners of 07-13 Silverado's Tahoe's and Sierra's have run into this issue and no Recall? After calling several local dealerships they provided numbers on how often they see it and almost all have 3-6 Trucks in this range come in per day for this... and yet no recall. GM Sickens me at this point and to have been blown off by them on this issue and asked to pay almost $1000 to fix it is sickening, if I do not get an appropriate response from this this last attempt, I will never buy another GM vehicle and be sure to share this opinion with my friends and family to prevent them from making a mistake going with a car company that doesn't give 2 s^&$s about their customers.

- , Tempe, AZ, USA

problem #9

Feb 112014

Silverado LT1 5.3L

  • Automatic transmission
  • 108,254 miles


Dash has cracked in three places, all on the top below the windshield. Windshield is tinted so UV light should not have been the cause.

- , Lawton, OK, USA

problem #8

Nov 122013

Silverado LS 5.3L

  • Automatic transmission
  • 54,698 miles

I have owned GM trucks since 1973 and never had any complaints about the vehicles. The truck before this was a 1996 GMC SIERRA with half a million miles on it when I sold it. Very solid truck with almost no problems. The Silverado has been more troublesome. The exterior door handles had to be replaced because the plastic fasteners broke apart. Rattles and squeaks. But now this is quite a different story. I've seen Dodge Trucks with cracked dashes but not Chevy trucks that are not even 4 years old! I hope GM will step up and take care of this problem. It seems there are quite a few of these trucks and SUV's out there with this problem.

- , Harlingen, TX, USA

problem #7

Jan 192014

Silverado LTZ 6.2L

  • Automatic transmission
  • 63,000 miles

I was cleaning out the interior of my 09 silverado and noticed 2 cracks in the dashboard above the airbag. I could expect this from a Dodge. I've owned 3 other Silverados before this one, 2 of them with nearly 200,000 miles and neither one ever had a cracked dash. Sad to say it but with the other problems I've had with this truck (oil pan leaking, driver window motor going out, seat heater not working) with only 63k on it, this will probably be the last Chevy I'll buy

Update from Jan 31, 2014: Took it in to my local Chevy dealer and they replaced the dash with a brand new one but I had to pay a $100 deductible

- , New Braunfels, TX, USA

problem #6

Dec 072013

Silverado LTZ 5.3L V8

  • Automatic transmission
  • 55,000 miles

Cheap plastic area under the steering wheel cracked in three different places and a mount feel into the floor after getting in and hitting it with my knee. After looking at all the plastic pieces on the floor and now all the rattle that i hear at only 56,000 miles it makes me regret the purchase. I have already complained about oil consumption and electrical issues that is a pain to deal with.

- , Hollywood, SC, USA

problem #5

Dec 142013

Silverado LT ZL1 5.3L

  • Automatic transmission
  • 165,000 miles


Got a crack in dash above the passenger airbag. Seems to be a problem area. I hope hope it doesnt keep cracking. First year model I have had this issue with and I have had a few as I drive a lot.

- , Hewitt, TX, USA

problem #4

Oct 112013

Silverado LS 4.8L

  • Automatic transmission
  • 80,000 miles

My truck is in excellent condition, exterior wise that is. Now i have 2 cracks in the dash right above the passenger side air bag. it looks like crap!!!!!!! And of course this isn't covered under warranty. Go figure! Will be looking at Toyotas next time.

- , Crosby, TX, USA

problem #3

Sep 022013


  • Automatic transmission
  • 65,000 miles

click to see larger images

cracked dash cracked dash

This pick up not out in sun most days it started making a popping sound about 2 week before. then one day had bother with me and said here comes the pop but the dash crack in half it has had a small crack over the right air bag

- , Richmond, TX, US

problem #2

May 172012

Silverado LT 5.3L V8

  • Automatic transmission
  • 2,189 miles

This is the first vehicle in my lifetime that i have owned that the dash has crack on me in two places.

1.) Driver side lower part of dash panel straight in the middle view of the steering wheel.

2.) Passenger left lower side right next to air bag

3.) The cracks are 2ft. 8"inches apart in the same lower panel section

4.) I won't by any more GM Products in the rest of my lifetime I have left to live.

Update from Jun 11, 2013: cracks are spreading

- , Iowa, LA, USA

problem #1

Nov 132012

Silverado LTZ V8

  • Automatic transmission
  • 80,000 miles

I have a 2009 chevy truck that is in great shape. I also noticed a cracked dash in the same place as others have mentioned. Today I noticed a new crack rigth next to the drivers side. I've also had the door latches replaced....inside and out because of the peeling chrome and peeling paint. I've ALWAYS bougth AMERICAn cars/ trucks....but I can tell you this....I will be looking somewhere else next time. Not sure why comapnies like GM don't understand that taking care of a cusotmer should be theri number one job...not posting profits.

- , Deer Park, TX, USA

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