This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The brakes failed to work when I was in a parking lot. As I was pulling into a parking spot, the brakes did not work even when I pumped them. I was going approximately 3mph. It startled me, so I put the truck in neutral and then into park. Then I turned the vehicle off. Fortunately, this happened in a parking lot and I was able to avoid hitting anything, including a pedestrian. Also, this put my husband and me at great risk because if I had not chosen to go back into a parking lot, and had gone into an intersection and been unable to stop, I could have entered the intersection and been in a serious accident. The truck functioned well enough to get to my dealership. I avoided driving it for a couple of weeks until they could run diagnostics. Between the time it first happened and bringing it to the dealership, the problem did not occur. However, when the technician was driving it into the shop, it happened to him too. They did perform diagnostics and found a problem with a brake Pump 3.280 (Part No. 12696313). I had it repaired at my own expense ($587.65) on Nov. 22, 2022. NOTE: This truck has only 25,673 miles on it. There has been a recall for this problem on Silverados from this year, but my VIN number was not included in the recall. There were no warnings prior to this event. I would like to have this repair cost reimbursed.
I have done some research and found other trucks same year and make have had the same problem and have had recalls but the problem is when I hit the break the lights will all flash like the truck is going to stall and it will say service trailer break system and stablitrak system and will even shut my truck off while I-€™m driving causing me to have to either pull of the side of the road and start my truck back
On Saturday Aug 6th, 2022 my girlfriend and I were driving in my 2018 Chevy Silverado and the car just came to a complete stop really hard. Once the truck froze up, the car would go FOWARD but very slow, jerkish, and sluggish. We were almost hit by three cars behind us when the truck froze up. The truck was towed to the dealership where they diagnosed the truck with METAL SHAVINGS in the TRANSMISSION. And the engine light came on four weeks after I bought the vehicle last October. This time-€¦. There was NO engine light on. Nothing displayed on dashboard.
I'm getting a persistent message about servicing the trailer brake system. There is no trailer hooked up to the vehicle. The message covers the speedometer and chimes over anything else.
While driving down the road, I received several non stop alert messages stating "Service Trailer Brake System". The messages were non stop and while I did attempt to acknowledge them and dismiss the alert, I was distracted from driving and had to pull over to attempt to acknowledge or dismiss the alert. After several minutes, I was able to dismiss the alert and continue on my way. This happened on Tuesday evening around 5:00 pm on August 30, 2022. I called Mike Anderson Chevrolet on Wednesday August 31, 2022 around 12:30 pm to advise them about the situation and was told it was water in the wiring.
- Crown Point, IN, USA
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While towing a trailer the service trailer brake system light/alarm came on, trailer brakes stopped working and the alarm persisted for hours. It was extremely distracting and dangerous, and interrupted hands free phone calls.
I purchased a certified pre-owned 2017 Chevy Silverado on June 6 of this year. On June 13th, on my way back from a 10-hour trip, where I was towing a trailer with a car on it, my trailer brakes suddenly stopped functioning (about 4 hours from home). Not only did the trailer brakes stop functioning, but a warning message popped up on the dashboard "service trailer brake system". But this warning message didn't pop up just one time, it kept coming again and again and again and again and again, relentlessly chiming and distracting me from driving, it covered my speedometer readout, it prevented me from receiving or making voice commands, prevented me from hearing phone calls, and prevented me from listening to music. The service warning chime also prevented the turn signal chime from functioning. So for a full 4 hours, I was constantly reminded with a service trailer brake system chime, was unable to hear my turn signal chime, was unable to listen to music or make a phone call, and was unable to see the digital readout of my speed. The vehicle had been rendered completely undrivable, and I absolutely will not hesitate to say that the vehicle was not safe to drive in that condition. Especially if you consider that I was towing 5,000 lbs with no working trailer brakes. Your vehicle's defect endangered my life.
Trailer brake issues. Blows fuses non stop chiming in the dash. Once fuse blows it doesn't chime anymore. Replace fuse and it's non stop all day every day. Been dealing with it for a couple years. Tons of people have the same problem.
A faulty internal computer constantly beeps a warning about "trailer brake system" when there is no trailer attached to the vehicle. The beeping is extremely hyperactive and non stop and distracts you from safe driving and interrupts all other audible functions (such as turn signal blinking & navigation voice commands) to render the vehicle unfit to drive.
Service trailer brake system warning has been activating, without a trailer attached, since October 2021 off-and-on. When this occurs it has created a very distracting situation while driving due to the relentless chiming of this warning notice.
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, the vehicle would not properly accelerate while depressing the accelerator pedal with the check engine warning light illuminated. Additionally, while depressing the brake pedal, the braking system malfunctioned causing the braking distance to be extended. The cause of the failure was not determined. The manufacturer was contacted and notified of the failure. The local dealer was not notified of the failure. The approximate failure mileage was 96,000.
The trailer brake system warning suddenly came on, disengaging my cruise control. My cruise control has not worked since. Also, the stabilitrac warning came on and has not left. Ever since then I have been hearing a squeaking noise driving at low speeds.
For months now, my 2018 Chevy Silverado 1500 has a -€œservice trailer brake system-€notification on the the dash that repeatedly pops up every 5-15 seconds while the vehicle is on, including while driving. This, along with the pinging sound that comes with the notification, makes the vehicle difficult to drive due to the constant distraction the notification makes. I have tried taking issue with the dealership but they are not helping whatsoever. From my own research online, I have seen hundreds of other people experiencing the same issue. Please help us eliminate this distraction by forcing a recall and thus making the roads safer for everyone. Thank you.
2018 CHEVROLET SILVERADO 1500.1/20/22 slow driving in a parking lot, applied brake to slow down for a stopped vehicle and pedal was soft and went almost to the floor could have killed someone, this happened 3 times within 4 minutes Power Brake Assist warning came on, the brake assist decreases, increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash. called local CHEVROLET dealer Jenkins Chevrolet of Homosassa service department told the manager that my truck was working right they said it was not involved in a recall my truck showed all the symptoms in this recall, NHTSA Campaign Number: 19V645000
While coming to a stop at a traffic signal I experienced a sudden braking loss. The pedal began to vibrate and I noticed an extreme reduction in braking power. I then got a prompt on my dashboard saying -€œservice brake assist.-€ I narrowly avoided the car in front of me while trying to stop. I contacted GM and they claim even though my year make and model are the same as vehicles being recalled my specific VIN# is not.
Bought the truck new. Never towed a trailer till well after warranty. Service trailer brake light keeps coming on continuously. Then no trailer lights or trailer brakes. Found 2 blown fuses but now the same thing is happening again. After my research I found tons of information that lots of other people are having the same issues. I have not pulled my RV since because I'm worried about it not having brakes. It's quite large and without them this truck would not be able to stop in case of a quick emergency.
My 2018 chevy silverado started making weird squeaky/popping sounds it almost sounds like something is rubbing against something else when stepping on the break pedal. When driving at any rate of speed the pedal seems to not make the squeaking noise but when I make a complete stop for example at a traffic light and let go of the break pedal and press again I can hear that noise loud and clear even passengers can hear it, Another example would be going in a drive thru of a restaurant that pretty much break pedal is used every 3 seconds as you pulling forward there the noise becomes constant every time stepping and letting go of the break pedal. My silverado has about 80,000 miles on
Trailer brake system failure we noticed the sudden drainage of power resulting in death of battery multiple times alert was present after we notice the loss in voltage in battery to battery drainage after research I found that it is usually a short or a bad wiring harness which causes this and could pose a danger considering how I at one point in time have trilled things this could be an issue and a danger to others on the road
It started 400 miles after I bought the truck new and was on vacation with my family, the trailer break system lights started coming on so I detached my travel trailer and took it into a Chevrolet dealership in flagstaff Arizona they couldn-€™t find out why it was doing it and told me it must be the plug in the trailer it self. So on our trip we were driving threw Zion National Park when my trailer break did not engage down a steep grade and my truck break barley held enough to stop us down the grade, lucky for us the exhaust break gave us just that little bit to help us stop the truck. And now I see people on you tube showing the problem and wonder why GM has not done anything about it, I have paid many time for my truck to be fully serviced and I-€™m still dealing with this broken piece.
A D V E R T I S E M E N T S
- Bemidji, MN, USA