This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated that the vehicle had experienced several safety related failures which included unintended acceleration. The contact indicated that the transmission needed to be replaced on multiple occasions due to the failure. The braking system had malfunctioned and caused the brake pedal to become difficult to depress. The brake master cylinder was replaced, and the vehicle was repaired. Additionally, while driving at an undisclosed speed, the power steering failed causing the steering wheel to become difficult to turn in either direction. The steering rack was replaced, and the vehicle was repaired. The contact also stated that there was a loud clanking sound underneath the vehicle while driving over a bump in the road. The motor mount was replaced, and the vehicle was repaired. The manufacturer was not yet notified of the failure. The failure mileage was 52,000.
The recall was to REPLACE the vacuum pump and vacuum belt. The dealer recalibrate the vehicle computer instead. I have spoken with GM several times now and am not gett8ng a straight resolve.
The following Recalls were found on Kelly bluebook, that matched the issues I have been having with my vehicle perfectly. When calling the recall center, they stated my vehicle year 2018 Chevy Silverado and serial number were not listed for this but it's the exact diagnosis of what I'm experiencing. The Unintended activation of the driveline-protection system will cause unintended braking on the wheel on the opposite side of the failed sensor, causing the vehicle to pull to one side unexpectedly, increasing the risk of a crash. As the vacuum level drops, the brake assists decrease, increasing braking effort, extending the distance required to stop the vehicle, thereby increasing the risk of a crash. A decrease in brake assist can increase the brake pedal effort and distance required to stop the vehicle, increasing the risk of a crash. What component or system failed or malfunctioned, and is it available for inspection upon request" The brakes inflate on their own as if someone is pressing them down while driving. The vehicle begins to jerk horribly causing the inability to steer or maintain control of the vehicle or the ability to stop. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes How was your safety or the safety of others put at risk? This is very dangerous. I have no control over the speed of the vehicle or if the brakes will fail, or if the brakes will burn up due to fighting with the accelerator while driving. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Yes, the manufacturer inspected it and stated they could fix the issues, paid but then the same malfunction kept happening even after payment and supposedly being fixed. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear" None related to the issues, Stabilitrak warning and then random hill assist to inflate the brake vacuum
Vacuum Pump is leaking oil and internal components are rattling indicating imminent failure and that is a safety hazard for the vehicle and passengers. Oil is being slung all over the front of the engine and multiple belts creating additional operating hazards for the vehicle and passengers. There was a recall concerning reprogramming software to reroute air pressure to the brake system and prevent total failures. Also, technical service bulletin addresses related issues to vacuum pump failures and other affected system components. My vehicle is available, no one has looked at it, we are in danger every time we ride in this condition, no indication of failure other than those already stated. My truck is going on 6 years old and 118K miles. Hardly the time for a brake system failure for a normal use vehicle. This is a safety hazard that GM has created by utilizing faulty components and should be treated as such with all vehicles affected recalled for replacement before vehicles and passengers are seriously injured.
When I hit the brakes the brake pedal gets hard and I can hear air leak from around the brake pedal. There is a recall for this but my VIN does not fall into the recall, per the dealership and Chevrolet. The description of the recall is the identical thing that is happening when I hit the brakes. The recall info is listed below. Service brakes, hydraulic Recall date 2020-10-01 Recall no. 20V603000 General Motors LLC (GM) is recalling certain 2018 Cadillac Escalade, Chevrolet Silverado 1500 and Tahoe, GMC Sierra 1500 and Yukon vehicles equipped with either a 5.3L or 6.2L V8 engine. The output of the mechanical vacuum pump can decrease over time, decreasing the amount of vacuum/power brake assist. Hide details Recall consequence A decrease in brake assist can increase the brake pedal effort and distance required to stop the vehicle, increasing the risk of a crash. Recall action GM will notify owners, and dealers will reprogram the Electronic Brake Control Module, free of charge. The recall is scheduled to begin November 16, 2020. Owners may contact GM customer service at 1-866-522-9559, Cadillac customer service at 1-800-458-8006 or Chevrolet customer service at 1-800-630-2438. GM's number for this recall is N202300860.
- Virginia Beach, VA, USA
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Both front brakes applied themselves going down highway. Brake pedal was hard and stiff. Had to pull over. Brakes did not disengage for several minutes. Could not get brakes to release. After turning the vehicle off, drove to nearest auto repair shop, and brakes seized again going barely 20 mph. Chevrolet dealership did diagnostics and could not find anything obvious. No warning lights or issues occurred before this moment. Vehicle is available for inspection upon request. Unknown exact cause. Has occurred since diagnostics. No replacements or work has been done directly related to this issue as nobody is certain what the cause is.
Service Trailer brake light would ding and appear randomly while parked and driving with no trailer or load hooked. Radio jumps screens making phone calls disconnecting Bluetooth just spazes out. Truck is currently sitting at the dealer suggesting a TCM repair. Truck will be in Drive and roll backwards. Driving down the road vehicle just goes limp.. no power nothing. Absolutely disgusted with my purchase and what I-??m going through with my 2018 Silverado
Warning light came on today 08/17/23-trailer break system-while driving. I don't pull nor haul anything with this vehicle, it stays parked.. I feel that this is a defect in the wiring system and need to be recalled on this issue. I see several complaints about the same issue on this make and model. Took to dealership where I bought, and warranty out. 2018 model and kept blinking on and off while driving. For safety reasin I need this repair taken care of. Need a recall so can be repaired at know cost.
Failure of the vacuum booster pump. GM has currently recalled 3.4 million pickup trucks and SUVs for this issue under NHTSA Safety Issue ID is 19V645000 but my current pickup is currently not listed as having an recall issued. Chevy dealership would only replace the entire vacuum booster pump as a fix which cost ~$800
June 24th 2023 on a sunny day right after i start my truck ( truck still on my drive way) trailer brake system service notice came on. I don't have any trailer on that truck at that time. This truck trailer brake system service notice on & off and beep too, it keep my eye off the road the most time this is danger this vehicle never been to accident or even small hit...PLEASE GET CHEVY FIX THIS PROBLEM, i don't want have a accident because that notice keep came up and keep my eye off the street.
The wheel/wheels locked up while in motion and caused vehicle to veer off road and cause the vehicle to crash. ABS light and Stability Control System warning came on prior to crash.
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated that the vehicle failed to start. The vehicle was towed to the local dealer, who was unable to duplicate the failure. The vehicle was taken back to the local dealer, where it was diagnosed that the computer module needed to be replaced. The vehicle was repaired, but the failure recurred. While driving approximately 60 MPH, the brake pedal was depressed and there was smoke coming from the four wheels. The contact stated that the vehicle failed to accelerate or move forward. The contact pulled over, and her husband drove the vehicle to the residence. Additionally, while driving, the vehicle failed to move, and smoke was detected from the brakes. While her son was driving at approximately 35 MPH, he was unable to stop the vehicle. The vehicle was towed to an independent mechanic and the contact was informed that the rear calipers had detached, and the braking system needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was taken back to the mechanic and the contact was informed that the front brake calipers needed to be replaced. The vehicle was repaired. On another occasion while driving at an unknown speed, there was smoke coming from the brakes. The vehicle was towed back to the independent mechanic, who informed the contact that the failure was due to the hydraulic control module and referred her to the local dealer for assistance. The electronic stability control warning light was illuminated. The manufacturer was contacted, but no assistance was provided. The failure mileage approximately 69,000.
While driving on the highway the vehicle began to shake and the stability track light came on. It felt like it affected the transmission. We had to get it towed 30 miles to our home area. Shop Calibrated the brakes and says that took care of it. This vehicle only has 30,000 miles on it.
:Service Trailer Brake" warning comes on on every start up with no trailer hooked up. The warning can usually be dismissed, but for 40 minutes one time, it constantly came on and off constantly. Could not get it to stop. Very distracting and dangerous. An independent repair shop has confirmed the condition, but unable to diagnose problem.
Transmission doesn-€™t shift smoothly and often slams into second gear from first very hard. Downshifting on rare occasions shifts to a lower gear before necessary causing rpms to go from 2800-3000 up to 4500-5000. I have to touch the gas real quick to upshift. Also brakes seem to require extra strength to engage if hard braking is required. Like the booster is not reacting properly.
The contact owned a 2018 Chevrolet Silverado 1500. The contact stated while driving at 80 MPH the steering wheel became stiff and the vehicle would not brake without any warning. The contact desperately pressed on the brake pedal but the vehicle would not brake, causing the contact to be struck by another vehicle on the driver's side. No one was injured and no major damage to none of the vehicles. A police report was filed. The vehicle was towed and deemed a loss. All the air bags deploy but the front driver side. The manufacturer was not unable to reach them. The failure mileage was 69,000.
The contact owns a 2018 Chevrolet Silverado 1500. The contact stated while driving 80 MPH the steering wheel became stiff and the vehicle would not brake without any warning. The contact desperately press on the brake pedal but the vehicle would not brake, causing the contact to be struck from another vehicle on driver side. No one was injured and no major damages to none of the vehicle. A police report was file. The vehicle was towed and deemed loss. All the air bags deploy but the front driver side. The manufacturer was not unable to reach them. The failure mileage was 69,000.
A D V E R T I S E M E N T S
- Arlington, TX, USA