This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owned a 2009 Chevrolet Silverado 1500. When a short person uses the head-rest it causes that person's head to bend too far forward. This condition can cause injury due to separation of the neck and the spine. She turned the head-rest around to prevent injury. She took the vehicle to a dealership, but no assistance was provided. She called the manufacturer and received the same response. The current mileage was approximately 1,400. The failure mileage was approximately 250.
- Sturdevant, WI, USA
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- Sturdevant, WI, USA