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really awful
Crashes / Fires:
2 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
41,231 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Chevrolet Silverado 1500 Hybrid body / paint problems

body / paint problem

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2011 Chevrolet Silverado 1500 Hybrid Owner Comments (Page 1 of 2)

problem #27

Nov 142016

Silverado 1500 Hybrid

  • miles


The dash is cracking just like all the complaints online. Cracked in several places including around airbag.

- Magnolia, TX, USA

problem #26

Jul 272013

Silverado 1500 Hybrid

  • 16,000 miles
I bought my 2011 Silverado 1500 with 8,000 miles on it from the dealership Oct 2012. While under a bumper to bumper warranty my dash busted at the air bag. I reported this to the dealer the truck had around 16,000 - 18,000 miles on it. I was told the dash was made that way so no claim was made. Since then my dash has only gotten worse and worse. Now that its no longer under the bumper to bumper warranty they admit it needs to be replaced at my cost! I'm am so fed up with GM's product. I have spent the past 4 years trying to get my dash replaced at their cost. Its clearly nothing I did wrong to cause it. I have found hundreds on complaints about the same problem.. there have been several lawsuits that's been taking out on them for this issue. "if I get in a wreck the passenger air bag will send sharp plastic into my passengers face.. my farther has a 2010 Silverado 1500 with 50,000 miles on it and his is also busted the same way at the air bag. This is a huge know quality / safety issue that needs to be immediately recalled at GM's cost. I paid $28,000 for my new truck and less then a year its falling apart..

- Lexington, NC, USA

problem #25

Dec 162016

Silverado 1500 Hybrid

  • 120,000 miles
Dash has large crack directly in front of steering wheel and two smaller cracks on each side of air bag on passenger side of appears to have happened quickly as I noticed it when wiping down dash and had not noticed it last time I cleaned.

- Lowell, AR, USA

problem #24

Sep 032016

Silverado 1500 Hybrid

  • 70,000 miles


The dashboard on the passenger side of the vehicle, top left corner where the airbag sits is cracked!

- Manalapan, NJ, USA

problem #23

Mar 052016

Silverado 1500 Hybrid

  • miles
The dashboard has developed a crack at the corner of the airbag on the passenger side. Normally I wouldn't think this is a recall issue but I personally know of at least three other people who have experienced the same exact crack at the same exact location on their dashboard. I have done some research on the issue and it seems as though this is a widespread problem with the 2007-2011 Silverado and Tahoe vehicles from Chevrolet.

- Tampa, FL, USA

problem #22

Nov 182016

Silverado 1500 Hybrid

  • 69,000 miles
Dash cracks at passenger side air bag is this a problem if the bag went off will the broken piece of dash board go with it. Also loose body side moldings had repaired under warranty and came off again luckily it didn't come off while driving.

- Lakeland, FL, USA

problem #21

Oct 012016

Silverado 1500 Hybrid

  • 99,500 miles


The dashboard on my 2011 Chevy Silverado ltz is cracked in multiple places, including over the instrument panel and at the passenger side air bag.

- Delaware, OH, USA

problem #20

Jan 202016

Silverado 1500 Hybrid

  • miles
To your company offering to put a used engine in a used vehicle. Then purchasing a 2011 Chevrolet Silverado 1500, and having numerous electrical issues. You had asked me to give your dealership a second chance to correct the problem with my 2011 Chevrolet Silverado 1500. With the amount of unprofessional demeanor that I experienced prior I decided to give your company a second chance to rectify the problem.

- Alburtis, PA, USA

problem #19

Sep 162016

Silverado 1500 Hybrid

  • miles
2011 Chevy Silverado 1500. The passenger side dash board is cracked. The truck only had 40000 miles on it when the dash cracked. I contacted GM about this problem, with no luck to get them to recall this problem. In the event the air bag deploying pieces of the dash will come apart and go flying everwhere!!

- Springfield, TN, USA

problem #18

Sep 052016

Silverado 1500 Hybrid

  • miles
This is the second dash board that has cracked by the air bag and above the instrument panel. The first was covered under the factory warranty and now its out of warranty. I worry that having a dash that is coming a part will blow apart if the air bag goes off after all the airbag cover is also the same plastic..this is a safety issue and GM needs to take care of it. What will happen if you get into a accident and the dash come a part.

- Bradenton, FL, USA

problem #17

May 152016

Silverado 1500 Hybrid

  • 17,500 miles


Dashboard cracking right in front of driver on top of speedometer. There are 2 cracks. I am concerned that if the air bags deploy, the sharp broken plastic, can become shrapnel, and a secondary danger from puncture wounds. This vehicle is a 2011, well cared for and has less than 18K miles

- South Amboy, NJ, USA

problem #16

Jun 202016

Silverado 1500 Hybrid

  • 48,000 miles
Dashboard is cracking in two places. Cracks are approximately 2 inches in length and have sharp edges. Concerned sharp edges could cause negative impact during an impact that causes airbag deployment.

- Clarksville, TN, USA

problem #15

May 012013

Silverado 1500 Hybrid

  • 28,000 miles
Crack in the dash on the right hand side over the air bag.

- Arcadia, FL, USA

problem #14

Apr 212016

Silverado 1500 Hybrid

  • 88,000 miles
Drivers side inside handle broke. Was attempting to exit the vehicle, when the lever broke off in my hand. Had to roll window down to open the door from the outside. I would be unable to exit the vehicle quickly in an emergency.

- Burton, MI, USA

problem #13

Nov 172014

Silverado 1500 Hybrid

  • 44,000 miles
2011 Chevy Silverado lt with a cracked dash on the drivers side and by the airbag. Always have a sun screen over dash during the day and in the garage when at home.

- Shreveport, LA, USA

problem #12

Nov 172015

Silverado 1500 Hybrid

  • 43,000 miles
I have a 2011 Chevrolet Silverado 1500 that has approximately 44,000 miles on it and is garage kept. I have several cracks around my passenger side airbag which could pose a safety issue even though GM said the cracks will not.

- Wesley Chapel, FL, USA

problem #11

Apr 012015

Silverado 1500 Hybrid

  • miles
Dashboard crack near passenger airbag. Safety issue in my opinion. Numerous other complaints not vehicle specific. Many Chevrolet dashboard issues. Facebook page dedicated to GM crack dash issues

- Austin, TX, USA

problem #10

Nov 302015

Silverado 1500 Hybrid

  • 55,000 miles
The contact owns a 2011 Chevrolet Silverado. The contact stated that while parked, it was noticed that there was a fracture on the front passenger side window above the air bag area. The vehicle was taken to the dealer who, diagnosed that the trim needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 55,000.

- Okeechovee, FL, USA

problem #9

Sep 012015

Silverado 1500 Hybrid

  • 40,000 miles
The contact owns a 2011 Chevrolet Silverado. The contact stated that there was a crack on the dashboard. The contact mentioned that the crack was approximately six inches wide and near the instrument cluster. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 40,000.

- Conway, SC, USA

problem #8

Mar 022015

Silverado 1500 Hybrid

  • 39,500 miles
The contact owns a 2011 Chevrolet Silverado. The contact stated that the dashboard developed a crack on the passenger side near the air bag. The vehicle was taken to the dealer. The technician stated that they would need to report the failure to the manufacturer before performing the repair. The failure mileage was 39,500.

- Stedman, NC, USA

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