This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2011 Chevrolet Silverado 1500. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the brakes. The contact stated that the dashboard was also cracked. There was a dollar-sized hole in the dashboard. There were no warning lights illuminated. The vehicle was taken to the local dealer where they informed the contact there was a hairline fracture on the dashboard. The vehicle was not repaired. The air bag was previously replaced. The manufacturer was notified of the failure but no additional assistance was provided. The failure mileage was approximately 28,000.
Can poke through frame with a screw driver- frame is severely compromised. Afraid truck will buckle or if hit lightly will collapse. Truck has been well maintained with only 100,000 miles. Power train and parts all in excellent condition.
Rust through the frame. It appears that this is directly related to TSB PI0564K. The rust proofing failure of the vehicle has lead to rust causing holes in the frame of the truck. I have followed the Owners Manuel regarding cleaning of the frame during winter time. There is additional rust on the body rocker panels that are not structural. Repairs will be extensive in scope and cost.
Frame is rusted out with only 102,000 original miles. Drivers side frame- can poke holes with a hand held screw driver going completely through frame. Frame is compromised. Personal note- mechanic by profession (18 years experience) in household has NEVER seen 10 year old vehicle no matter the care with rust this bad. This is a safety risk if an accident were to happen.
Frame is completely rusted on both sides, big holes. I use the truck for light duty use not a daily driver. Bought used with some known rust on the wheel wells. Had no idea rust would be this bad on frame. Have only had the truck for 3 years. Still owe on it and it seems unfit to drive.
- Grafton, IL, USA
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My brother was putting a trailer onto my hitch and noticed that it was unstable. The factory hitch was rusted out thru the metal. Him being a mechanic he decided to put the truck up on the rack. My FRAME IS RUSTED COMPLETELY THRU!!! BECAUSE they did not rust proof it right to start. I could have been killed along with my GRANDSON whom I have custody of. No one knew my truck frame was rusted out. It's a beautifully kept truck in great condition. I was not aware of this issue of them not recalling a rustproofing error!!!! Omg. A 20k truck is worthless now. Who has to die to fix this!! There is no reason a truck frame should rust through in 10 years!!
The contact owns a 2011 Chevrolet Silverado 1500. The contact noticed that the front and rear driver-€™s side floor mat was wet. In addition, the entire rear seats were also wet. The contact stated that water was entering the vehicle. The contact contacted the dealer and was informed to take the vehicle in to be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 135,000. The VIN was not provided.
All 4 doors are rusting on the bottom edge (round seam). Cracks on dash on passenger and driver side starting from air bag and cracking outward. Oil pressure runs low and uses 1 quart of oil every 1500 - 2000 miles
The dash is cracking at the passenger side airbag and could possibly present a hazard if an accident would occur. The vehicle has not been in an accident and has always been garaged. The truck is mostly used for highway driving. The vehicle is also not driven daily and has 84,000 miles on it and is 9 years old. The problem was first noticed in September 2020.
The contact owns a 2011 Chevrolet Silverado 1500. The contact stated that the subframe was extremely rusted. The contact stated that the failure caused the vehicle to fail the state inspection. The vehicle was taken to an independent mechanic who repaired the failure. The contact stated that the failure recurred. The manufacturer was made aware of the failure and informed the contact to have the vehicle taken to an authorized dealer. A dealer was contacted. The vehicle was not repaired. The failure mileage was 52,972.
The dash is cracking at the passenger side air bag, the vehicle has not been in an accident and is always protected. The vehicle is not driven daily & only has 67K miles on it the problem was first noticed on 5/9/2020. GM does not want to do anything about it.
The contact owned a 2011 Chevrolet Silverado 1500. The contact stated that while the vehicle was parked and turned off it spontaneously caught fire. The contact stated that the fire investigator stated that the fire started in the cab/ bed area. There were no reported injuries. The fire department extinguished the fire. There was no police report filed however the contact was awaiting the fire department report. The fire caused the siding to an adjacent house to melt. The vehicle was towed to an independent lot. The local dealer and manufacturer were not contacted. The failure mileage was 96,000. The insurance company deemed the vehicle a total loss. The VIN was not available.
While driving on a two lane road at ~45 mph, I struck a deer on the front passenger side of the truck. The air bag deployed but did not come out of the center steering. Air bag dust was coming out of the back of the steering wheel, no air bag. I was very confused. The front bumper was pushed in ~2.5 inches. I am fortunate that I did not hit another car, since the airbag malfunctioned on deployment.
A D V E R T I S E M E N T S
- Leicester, MA, USA