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really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
43,957 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Chevrolet Silverado 1500 Hybrid miscellaneous problems

miscellaneous problem

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2011 Chevrolet Silverado 1500 Hybrid Owner Comments (Page 1 of 3)

problem #48

Jan 082017

Silverado 1500 Hybrid

  • miles


Dash cracked around the passenger side air bag.

- Mechanicsburg, PA, USA

problem #47

Feb 012016

Silverado 1500 Hybrid

  • 60,000 miles
Dashboard cracks at the passenger side air bag. This was repaired under warranty in 2014. The dash has cracked again in the same place. Should the passenger side air bag deploy, I feel it could be a serious safety issue.

- Pace, FM, USA

problem #46

Nov 272016

Silverado 1500 Hybrid

  • 39,000 miles
The dashboard has cracked on the passenger side of the vehicle, running from the top left corner of the passenger side airbag to the right edge of the central air vent. I am concerned that this crack could jeopardize the efficacy of the passenger airbag should deploy, whether the crack prevents the airbag from fully opening and/or puncturing the airbag once it does open. Furthermore, shards of the dashboard could cause harm if the airbag does deploy. I am not certain when the crack first developed, but noticed it earlier today.

- Waco, TX, USA

problem #45

Oct 032015

Silverado 1500 Hybrid

  • 57,000 miles


The dashboard has cracked in 2 separate places due to cheap supplies. One of the cracks is near the airbag so if the airbag were to deploy parts of the broken dashboard would be thrown into the passenger and cause injury.

- Brandon, MS, USA

problem #44

Nov 182016

Silverado 1500 Hybrid

  • 69,000 miles
Dash cracks at passenger side air bag is this a problem if the bag went off will the broken piece of dash board go with it. Also loose body side moldings had repaired under warranty and came off again luckily it didn't come off while driving.

- Lakeland, FL, USA

problem #43

Oct 252016

Silverado 1500 Hybrid

  • 95,000 miles
Driver side inside door handle broke off while parked as I was exiting vehicle.. inspection of handle showed a crack on the handle where it broke. It appears to be a defect of manufacture and design. The repair required the complete replacement of the driver side door panel at considerable expense. The potential for safe egress from the vehicle in an emergency is of concern.

- Hollister, CA, USA

problem #42

Jul 122016

Silverado 1500 Hybrid

  • 86,000 miles


Dash is cracking in several places, one is by passenger air bag.

- Naylor, GA, USA

problem #41

Aug 092016

Silverado 1500 Hybrid

  • 52,289 miles
Dashboard around passenger side airbag cracking for no apparent reason.

- Dunnellon, FL, USA

problem #40

Mar 032013

Silverado 1500 Hybrid

  • miles
I have a 2011 Chevy Silverado extended cab and after 37,000 miles of driving my truck I notice three cracks on the dashboard. One on the driver side and two on the passenger side right above the recalled air bag. I have a friend with the same model and he told me the same thing about his truck. He has two cracks in the dash. I have ask the dealer about any recalls on the dashboard for cracking and they said that's a normal thing that happens on trucks. Really! I spend $28,000 on a truck and now I am told if I want my dash fixed I have to pay for that! this is very concerning to me because of the safety bag. What will happen if the passenger bag deploys and pieces of dashboard go flying with the force of the air bag or if the cracks itself deflates the air bag. I hope a recall is done soon for the dashboards!

- Cibolo, TX, USA

problem #39

Aug 022016

Silverado 1500 Hybrid

  • 67,895 miles
Dash has a crack on passenger side upper left of a air bag. May cause a hazard to passenger if air bag is deployed in a collision

- Riverside, CA, USA

problem #38

Aug 012016

Silverado 1500 Hybrid

  • 60,000 miles


The dashboard on the passenger side has cracked.

- Norwalk, CT, USA

problem #37

Jun 012015

Silverado 1500 Hybrid

  • 38,000 miles
Dashboard on front passenger side around the air bag panel is cracking in multiple locations. Vehicle is garage kept although exposed to sunlight during daylight hours while at work.

- New Port Richey, FL, USA

problem #36

Aug 042016

Silverado 1500 Hybrid

  • miles
Very upsetting that GM had to have known takata air bags are installed and we were never informed. I would have never known my vehicle wasn't safe, if I wasn't on this site researching safe car for my teen to drive. I would like to know exactly when our life's are important enough to have recall letters sent" should we all go out and purchase face shield helmets for the family while we wait?????" I also read complaints regarding cracking in dash panel. I too have hairline cracking driver's side where airbag is installed. Please send recall letters as I called my local dealer and was told nothing can be done till I receive the actual letter. This new bulletin was posted months ago. It's now August 2016.

- Reedley, CA, USA

problem #35

May 182016

Silverado 1500 Hybrid

  • 55,000 miles
Cracking on the dashboard of a very well kept low mileage truck. Worried about safety around passenger air bag as well as the quality of the vehicle in general. A sunshade has been used since day one and the truck has never been off-road or in a position to where this should happen. GM should be held liable and fix this problem. Now a $49,000 truck seems very cheap and am worried about the safety of passengers.

- Hudson, FL, USA

problem #34

Dec 162015

Silverado 1500 Hybrid

  • 58,000 miles
I have 2 cracks that are right above the passenger airbag area on the dash.

- Guyton, GA, USA

problem #33

May 122016

Silverado 1500 Hybrid

  • 6,000 miles
Cracking dash. Has been replaced two times now. Cracks have occurred in the same places both times and similar to the thousands of photos online when searching for GM cracked dash or a similar variant. Cracks expose mechanical parts under the dash and are brittle but very sharp when separated from the dash. Date entered was today but instances started in 2011 and then approx 1 year after the first replacement. Last replacement took place in March of 2016.

- Wellington, FL, USA

problem #32

Jul 152015

Silverado 1500 Hybrid

  • 38,000 miles
Cracking plastic dash on upper left corner of passenger side air bag. Seems thousands of other people have same issue.

- Madison, MS, USA

problem #31

Nov 152015

Silverado 1500 Hybrid

  • 68,456 miles
One morning, my daughter and I was getting in the truck so I could drop her off at school. We got about a mile down the road and started hearing a rattle. Once we made it to a stop sign, I looked around in the truck and found the problem. There are 2 cracks going down the right side of the gauge cluster on the dash. As well as another crack on the left back corner of the airbag on the passenger side dash. I'm very particular about my truck. I keep it very clean. I've never placed anything on the dash/window area to cause the cracks. That morning it was cold out, probably around 30 degrees. It was very discouraging that when I called to ask about the replacement, (during that time, I still had my warranty from where I had bought the vehicle) I was told that it would not be covered, and would need to be paid out of pocket. I was raised as a Chevy man, I believe they make amazing vehicles. For this not to already have been an issue to had fixed due to the large amount of people having the same issue is outrageous. It is obviously a safety issue. Since the entire center dash is weak from being cracked on each side, I feel it could potentially cause the airbag to fail in the front or even worse is injure who is sitting in the middle seat in the back. (daughter sits in that spot due to age.) please, do something to fix this issue. It's clear that it's a problem and it could potentially save a life by being proactive about the situation. Chevy has always been dependable, don't let your loyal customers down.

- Harrodsburg, KY, USA

problem #30

May 082016

Silverado 1500 Hybrid

  • miles
I own a 2011 check Silverado I clean my truck regularly an take good care of it I have less then 50,000 miles on it. I found a crack in my dash running from the corner of my passage airbag. I feel that it's a big safety hazard considering if someone crashes into me and the airbag deploys jagged chunks of dash could possibly impale myself or my pregnant wife. I did some research an seen that thousands of Chevy models are having the same issue because of manufactorer negligence an I feel that this is enough of a safety hazard to where something needs to be done about this.

- Fayetteville, NC, USA

problem #29

Mar 212016

Silverado 1500 Hybrid

  • miles
Cracked passenger side dashboard. Picture shows the crack just beginning from the airbag area to going towards the vent. This is a known issue in GM vehicles, my truck is a 2011 model.

- Cary, NC, USA

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