This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2013 Chevrolet Silverado 1500. The contact stated while driving approximately 5 MPH and going over a speed bump, the contact heard an abnormal banging sound underneath the vehicle like the tailpipe had detached and was striking the undercarriage of the vehicle. The contact also stated that the rear-end of the vehicle was considerably lower than normal. There was no warning light illuminated. The contact drove the vehicle to an independent mechanic who informed the contact that the undercarriage, suspension arms, braces, and frame had rusted through in many large areas, rendering the vehicle unsafe to drive. The contact stated that she contacted her insurance provider who had the vehicle towed to a collision shop. The vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 130,000.
- Warren, MI, USA
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- Warren, MI, USA