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10.0

really awful
Crashes / Fires:
8 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
102,172 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chevrolet Silverado 3500 brakes problems

brakes problem

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2002 Chevrolet Silverado 3500 Owner Comments (Page 3 of 4)

« Read the previous 20 complaints

problem #37

Oct 152013

Silverado 3500 8-cyl

  • 128,121 miles

A D V E R T I S E M E N T S

Driving through heavy traffic on an interstate highway doing approx 45 mph traffic was starting and stopping frequently when the traffic came to a sudden stop I put on my brakes and the pedal went to the floor wth no warning what so ever and I struck the rear of one vehicle, and that driver had injuries which I do not know the full extent of. After my vehicle was towed to the body shop which I had $3,252 of damage the vehicle is repaired however in the process of this they noticed I still do not have brakes and after the mechanic investigated it it was noticed a brake line corroded through causing my brake failure and all my brake lines need to be replaced at a cost of a minimum of $1600 but probably closert to $2000 I have owned this truck from new and find it hard to fathom that GM does nothing for safety with an issue as this. This vehicle has 128,000 miles on it and been maintained with care and hardly driven in winter months since I have had other vehicles for my work for the last 9 years so road salts may effect it but this vehicle did not see daily use for years. This issue should have been dealt with a long time ago. I quess it will take incidents like mine for something to be done, I am just thankful no one was killed, which everyone should know with no brakes some one is bound to if this does not get resolved.

- Walnutport, PA, USA

problem #36

Oct 162003

Silverado 3500

  • 22,000 miles
The contact owns a 2002 Chevrolet C/K 3500. The contact stated that while driving 15 mph, he depressed the brake pedal but the vehicle continued traveling into the intersection until the vehicle stopped. The vehicle was taken to the dealer for inspection where they stated that the front brakes needed to be replaced. The vehicle was repaired but the failure recurred four additional times. The manufacturer was notified of the failure. The failure mileage was 22,000. The VIN was unavailable.

- Washington, PA, USA

problem #35

Aug 242013

Silverado 3500 8-cyl

  • 65,000 miles
My 2002 Silverado has 65,000 miles on it. It is kept very spotless and the brake lines are so rusted they are about to burst. Having to replace them when the miles are this low, GM should be ashamed of this poor craftsmanship. My brother just had the same problem on his 2003 Silverado. This should be a recall from GM. I am very unsatisfied with this situation.

- Perkasie, PA, USA

problem #34

Aug 012013

Silverado 3500 8-cyl

  • 85,777 miles

A D V E R T I S E M E N T S

Was hooking up trailer and started to move touched the brake and pedal went to floor. Left rear brake line rusted completely into. All brake lines very rusty. Because of rust I have replaced all 4 rotors, all 4 calipers all 4 shocks, always parked in garage.the truck frame is total rust. The rims had to be painted because of rust the spare is solid rust.

- Nashville, IN, USA

problem #33

Jul 012013

Silverado 3500 8-cyl

  • 137,800 miles
While driving to work early one morning. A Saab went through a stop signed and I had to slam on my brakes. The pedal went to the floor, no brakes. All brake lines blew.. cost me over $600 to have them replaced. Faulty brake lines on truck, I could have been seriously injured or killed if I didn't swerve around Saab ! these should be recalled and fixed...

- Leominster, MA, USA

problem #32

Jul 232013

Silverado 3500 8-cyl

  • 126,900 miles
Brake pedal went to the floor. When I got home I saw brake fluid leaking out of steel line. When I took to get repaired they put truck on lift and I saw that steel brake lines were corroded and holes opened up in lines.this was a costly repair and this should not have happened.

- Daytona Beach, FL, USA

problem #31

Jul 212013

Silverado 3500

  • 86,638 miles

A D V E R T I S E M E N T S

I started my truck in order to put it away in the garage, and the brake pedal went to the floor. Upon investigation, I found a pool of brake fluid below the truck. I also saw that all of the brake lines were extremely corroded and needed to be replaced. I went to my local dealership to inquire about repair costs, and was told that repairs would be over $1,000. I have never seen corrosion like this in any vehicle that was less that 25 years old. I have restored many vintage cars, and have never had to replace a steel brake line due to corrosion. I had my two young grandsons and my wife in this truck with me less than a week ago, and if this brake failure had occurred while we were traveling on the interstate highway, it is likely that we all would have been killed. These vehicles are ticking time bombs, and must be taken off of the roads. I have garaged this truck since I purchased it as a new vehicle, and it has been serviced at our local Chevrolet dealership per the manufacturer's schedule. The corrosion issue is not due to neglect, but rather to the use of substandard material. This is an urgent issue that must be addressed and rectified.

- Willard, OH, USA

problem #30

Aug 052010

Silverado 3500 8-cyl

  • 99,752 miles
ABS sensors faulty no brakes, next brake problem on 5-31-2011 brake line rotted no brakes, next brake problem 6-24-13 no brakes again ABS sensors broke again, next brake problem,7-20-2013 all brake lines rotted need to be replaced no brakes again cost to me so far almost $2800.

- Swansea, MA, USA

problem #29

Feb 042013

Silverado 3500 8-cyl Diesel

  • 160,000 miles
Brake line failure. Coming to stop light, brakes went out causing me to run the light almost causing major accident. This happened in Feb 2013. Had brake line repaired. In June 2013 same thing happened again / different brake line. Need to replace all brake lines.

- Toano, VA, USA

problem #28

Jun 252013

Silverado 3500 8-cyl

  • 251,100 miles
I was coming to a normal stop at the traffic light, I was slowing down normally then began to press the brake pedal. About half-way of pedal travel, the brake pedal suddenly went all the way down with no resistance and I could not stop my Chevy Silverado 2002. I had to suddenly veer into the next lane to avoid hitting the car that was in front of me that already had stopped at the traffic light. I then had to quickly shift down through the gears to get the truck to slow down, then after the truck had slowed down a lot, I shifted into park to force the truck to come to a stop. After I was able to slowly pull into a parking lot and stop the truck, I existed the truck and looked underneath the wheels and saw brake fluid sprayed all over the driverside front wheel well. The brake line had burst. I took it to the mechanic to fix it and he confirmed that the brake line had burst. He also inspected the brake lines for the other three wheels and recommended all of them get replaced. After doing some research, I have found out that this is a common problem with the Chevy Silverado gmt800 trucks from model years 1999 and up.

- Madison Heights, MI, USA

problem #27

Jun 132013

Silverado 3500 8-cyl

  • 98,000 miles

A D V E R T I S E M E N T S

While bleeding brake system after changing rear calipers found a rupture in the brake line on the frame by the front tire. The line was completely rusted and failed. Luckily in the driveway and not the highway.

- Fernandina , FL, USA

problem #26

May 122013

Silverado 3500

  • 105,000 miles
Brake pedal went to floor while shifting out of park (luckily).brake line rusted through. All 4 brake lines to the ABS are rusted and all must be replaced. Also parking brake does not work even though all parts have been replaced.

- Milford, CT, USA

problem #25

Nov 052012

Silverado 3500 8-cyl

  • 115,000 miles
Catastrophic front brake failure on interstate highway. No accident or injuries, but repairs included brake lines, calipers and pads due to corrosion of said lines and caliper assemblies. Shop said this is a common occurrence for GM products regardless of age of the vehicle.

- Oregonia, OH, USA

problem #24

Jul 282012

Silverado 3500 8-cyl

  • 19,000 miles
Total brake failure due to brakelines rusted out, had to replace all brakelines. Powerplant company truck.

- Rising Sun, MD, USA

problem #23

Mar 172013

Silverado 3500 8-cyl

  • 171,000 miles
I backed down my driveway proceeded down pudding street to get on taconic parkway while drive down single line road approached a curve going down a grade tried to slow down from 40 mph pedal went to floor I put truck in low gear and was able to stop using parking brake while holding release handle to bring to stop at bottom of grade. Crawled under truck brake rusted thru under driver are location attached to frame rail.

- Carmel, NY, USA

problem #22

Aug 272012

Silverado 3500

  • 63,000 miles
The contact owns a 2002 Chevrolet Silverado. The contact stated that while driving 50 mph, the brakes failed and the contact was unable to decelerate. The vehicle was towed to an independent mechanic for diagnosis and was informed that the brake line had blown. The contact was also informed that all the brake lines appeared to be decaying. The vehicle was not repaired. The failure and current mileage was 63,000.

- Arlington, MA, USA

problem #21

Jul 132011

Silverado 3500

  • 52,000 miles
The contact owns a 2002 Chevrolet Silverado. The contact stated that while reversing at approximately 3 mph, he depressed the brakes and the brakes failed to respond. The contact mentioned the emergency brakes were used in order to stop the vehicle. Also, there was brake fluid leaking from the vehicle. The vehicle was taken to an independent mechanic for diagnostic testing. The mechanic stated that the brake lines needed to be replaced. The manufacturer was not made aware of the failure. The vehicle was repaired. The approximate failure mileage was 52,000 and the current mileage was 60,000.

- Wallingford, CT, USA

problem #20

Jan 132013

Silverado 3500 8-cyl

  • 175,563 miles
I was driving my 2002 Chevy Silverado 1500 through a parking lot and another vehicle backed out without looking. I hit my brakes to stop and I heard a little pop and my pedal went to the floor. Luckily I hit the parking brake which stopped me which kept me from hitting the car that pulled out in front of me. I drove my vehicle home using the parking brake to stop when needed. After locating the leak, I noticed all the lines were so badly corroded, I'm going to have to replace all lines to get the right one. I have to take it to a shop because each line has to be bent in specific spots. Why GM doesn't sell pre bent lines is unbelievable. This is an expensive job costing me @ $950 which is absurd. I could do it myself if I was able to get the actual parts needed. I guess GM will still find a way to get more money from you even after you buy one of their over priced vehicles...! terrible shame..

- Ironton, OH, USA

problem #19

Dec 052012

Silverado 3500

  • 181,000 miles
Corroded fuel and brake lines resulting in perforation of metal lines and fuel and brake fluid leaks.

- Copley, OH, USA

problem #18

Oct 082012

Silverado 3500

  • 63,310 miles
Server corrosion of the brake lines caused a unexpected brake line failure with no prior warning. Loss of brake fluid caused a total loss of braking, no warning lights where displayed on the dash to let you know of a potential brake failure that was happening.

- Rahway, NJ, USA

Read the next 17 complaints »

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