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really awful
Crashes / Fires:
6 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
57,402 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chevrolet Silverado 3500 brakes problems

brakes problem

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2002 Chevrolet Silverado 3500 Owner Comments (Page 2 of 4)

« Read the previous 20 complaints

problem #44

May 012011

Silverado 3500

  • miles


S10 appropriate handling -copy of a letter to the president re the dangers of rupturing brake lines on a 2002 Chevrolet Silverado 3500. The consumer stated the vehicle needed front brake pads, rotors which were more rusted out than worn and one caliper. As the consumer was bleeding the air from the hydraulic circuit, he noticed brake fluid pouring out of three locations on the driver's side. The steel brake lines had ruptured on both hydraulic circuits due to the steel lines rusting out. The consumer replaced all of the steel lines, as some of the rust was hidden from view within plastic retainers.

- West Milford, NJ, USA

problem #43

May 072011

Silverado 3500 4WD 8-cyl

  • 98,000 miles
I have a 2002 Chevrolet Silverado, brakes went out, brake lines are rusty, and burst on one of the lines, I see NHTSA probes 1999-2003 GM trucks for possible rusted brake lines back in March of 2010 what became of it? this is a very dangerous problem, this vehicle is used to tow and had that been the case when the brakes went out someone could have been hurt and or killed. This is not the only rusty brake line I have seen I also have a 2000 Chevrolet Impala that had the same problem, as my wife was driving to work she had to stop for a school bus, when she went to stop was unable thank god the children did not have to cross the road way to load on the bus. We were also lucky the lines burst on the Silverado in the driveway, and it was very lucky it did not happen the week prior, I was towing with it. There needs to be a recall on this issue and it needs to been done right away before some one gets killed. Please look into other GM products [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Hamilton, OH, USA

problem #42

May 032011

Silverado 3500

  • 80,000 miles
Husband performed oil change on truck. Truck is driven infrequently, only used for towing my horse trailer, so oil is only changed about once a year, and truck is garage kept. When underneath truck, husband noticed that all brake lines feeding into the ABS unit are severely corroded and could fail at any time. Based on condition of brake lines, husband (a mechanic) feels ABS unit is probably full of rust as well. Entire braking system may be compromised and full of rust. Truck will not be safe to drive until brake lines are replaced, and potentially entire braking system is overhauled. Called dealership, they refused to do anything because the truck is out of warranty. We have contacted Chevrolet directly and are awaiting a return phone call. My husband has 30 and 40 year old cars at home that have cleaner original brake lines than our 10 year old truck does.

- Parkton, MD, USA

problem #41

May 012011

Silverado 3500

  • 78,000 miles


The contact owns a 2002 Chevrolet Silverado. While the contact was driving approximately 10 mph, the brake pedal unexpectedly traveled to the floor upon engagement and would not respond. The vehicle continued in motion until the gear was shifted into neutral and eventually the vehicle came to a complete stop. The contact inspected the vehicle and detected that the brake line exhibited severe rust corrosion. NHTSA currently has an open investigation related to the failure associated with action number EA11001 (service brakes, hydraulic: Foundation components hoses, lines/piping, and fittings). The vehicle had not been repaired. The approximate failure mileage was 78,000.

- Park Forest, IL, USA

problem #40

Mar 012011

Silverado 3500

  • 137,000 miles
The contact owns a 2002 Chevrolet Silverado. While driving at low speeds, the contact noticed that the anti lock brake system would activate yet the vehicle would continue to accelerate. The contact did not inform the local dealer, instead he notified the manufacturer who advised him that there was a previous recall under NHTSA campaign id number: 05V379000 (service brakes, hydraulic:anti lock) in which repairs were already performed. The manufacturer did not offer any additional assistance. The current mileage was 138,000 and the approximate failure mileage was 137,000.

- Clearview Heights, WV, USA

problem #39

Jan 312011

Silverado 3500

  • 63,062 miles
Another driver pulled out in front of me and when I applied my brakes a brake line burst and I lost my brakes and almost ran into the other driver who pulled in front of me. I went into the ditch to avoid hitting the other driver. I took me truck to my mechanic and he said the brake lines were rusted and that's why they failed. They all need replaced so this doesn't happen again.

- Freeport, PA, USA

problem #38

Oct 222010

Silverado 3500 8-cyl

  • 42,279 miles


2002 Chevrolet Silverado - 2nd brake line failure in past 6 months. Avoided accident by pulling into parking lot. All brake lines extremely corroded. You currently have an investigation into this problem - here is another case. All brake lines need to be replaced. According to dealer, they have no service bulletins on this, and it will cost "thousands of dollars". this is a pickup with 40K miles on it. My wife could have been seriously injured by the total loss of brakes she experienced. This problem warrants an immediate recall!

- Queensbury, NY, USA

problem #37

Oct 242010

Silverado 3500 4WD 8-cyl

  • 105,000 miles
Total brake failure. Completely rusted through brake lines. Rear wheel drums rusted through, backing plate and emer. Brake rotted away. Nearly causing a severe accident on interstate. I was unable to stop my vehicle, and had to coast to a stop. Fortunately, I was not in traffic, and no one was injured. The potential was there for a serious accident. I wrote to GM twice in June, they never acknowledged either letter.

- Brookfield, CT, USA

problem #36

Oct 152010

Silverado 3500

  • 77,000 miles
Brake line failure on 2002 Chevrolet Silverado.

- Colgate, WI, USA

problem #35

Sep 292010

Silverado 3500 4WD 8-cyl

  • 49,000 miles
The contact owns a 2002 Chevrolet Silverado. The contact was traveling 50 mph when he applied the brakes and the brake pedal went into the floorboard. The brakes did not respond. The contact applied the emergency brake in order to stop the vehicle. The vehicle was not diagnosed for the failure. The contact stated that the rear rotors were entirely rusted three years prior to the failure. The current and failure mileage was 49,000. Updated 3/8/11 the consumer stated he noticed brake fluid was leaking from two of the steel brake lines and they were completely corroded. The front brake line ruptured which was located below the drivers seat on the outside of the frame rail and the rear brake line had ruptured as well, which was located on the drivers side wheel well. All seven brake lines along the fuel lines showed some degree of corrosion and needed to be replaced.

- Mount Holly, NJ, USA

problem #34

Mar 152005

Silverado 3500

  • 40,000 miles


Anti-lock braking system consistently engages when at slow-speed stopping (5-8 mph). Problem started at the 40,000 mile mark. Dealer informed that there is a recall on the issue but my VIN does not qualify.

- Haymarket, VA, USA

problem #33

Aug 212010

Silverado 3500

  • 104,000 miles
The contact owns a 2002 Chevrolet Silverado. The contact was driving 25 mph and approaching a stop. The brake pedal became extremely stiff and resistant to the contact's attempts to brake. The failure would cause an increase in braking distance and time that it took to stop the vehicle. The ABS warning light was also illuminated. The contact stated that the brake pedal would intermittently vibrate and the contact would have to repeatedly pump the brakes in order to stop the failure. The brake pads and rotors were replaced by an independent repair facility yet the ABS warning light remained illuminated. The failure recurred within three days of the repair. The contact stated that he did not feel safe driving the vehicle to an authorized dealer which was several miles from his residence. The manufacturer was contacted three times and would not provide any assistance. The vehicle was not repaired. The failure mileage was 104,000.

- Oxford, WI, USA

problem #32

Feb 102010

Silverado 3500

  • miles
Hydraulic:antilock during low-speed brake applications the brakes push back and don't not stop the truck the power steering also cuts out when this happens.

- Turpin, OK, USA

problem #31

Feb 172010

Silverado 3500

  • 89,454 miles
The ABS is engaging at low speeds when on dry pavement making my stopping distance longer. It has occurred approx 3-4 times over the last 5 days. This is the same problem that was addressed under NHTSA campaign id number : 05V379000. When that recall came out the issue was addressed by the dealer but now the same issue is occurring and General Motors is refusing to service the vehicle w/O any cost, saying they did what the recall required. I feel this is a safety issue that was not properly fixed when the recall came out. Thank you

- Sun Prairie, WI, USA

problem #30

Sep 202009

Silverado 3500

  • 135,000 miles
The contact owns a 2002 Chevrolet Silverado 3500. The front brake sensor has failed because of corrosion. The vehicle was taken to the dealer and he was advised that since the warranty expired no assistance would be provided. The failure mileage was 135,000.

- Mauk, GA, USA

problem #29

Jul 282009

Silverado 3500

  • 185,000 miles
On my way home from work at about 11:30 am on Tuesday July 28, 2009, I stopped at a light. The truck came to a complete stop and suddenly I felt the ABS kick in. The truck went forward, without my taking my foot off of the brake, into the intersection. It finally came to a stop in the middle of the intersection. A car had to serve to avoid hitting me. I called the dealership and they said there are no recalls on my 2002 Chevy Silverado truck. There was one on the 1999 Silverado for ABS failure.

- Carl Junction, MO, USA

problem #28

Apr 192008

Silverado 3500

  • 46,000 miles
The contact owns a 2002 Chevrolet Silverado. After having the vehicle repaired according to NHTSA campaign id number 05V379000 (service brakes, hydraulic:antilock), it is currently beginning to fail. When approaching a stop, the contact must apply extreme pressure to the brake pedal in order to stop the vehicle. The vehicle has not been diagnosed by the dealer. The current mileage was 50,229 and failure mileage was 46,000.

- Davis Junction, IL, USA

problem #27

Apr 012008

Silverado 3500

  • 40,000 miles
The contact owns a 2002 Chevrolet Silverado. The contact stated that the brake lines and drums corroded several times. The dealer replaced them after the first failure; however, the issue recurred. The manufacturer stated that they would extend the warranty for the lubrication and oil change only. The failure mileage was 40,000 and current mileage was 45,000.

- Bensalen, PA, USA

problem #26

May 192006

Silverado 3500 4WD 8-cyl

  • Automatic transmission
  • 19,106 miles
: the contact stated while driving at any speed and depressing the brake pedal, the vehicle has an extended stopping distance. During panic braking, the pedal goes to the floor and fails to stop the vehicle. It was driven to the dealer who determined this was the design of the vehicle. Updated 7/31/2006 - the vehicle ABS has been repaired twice, once under recall. The pedal becomes spongy at time and can be pressed with little effort. The brakes were turned at 2900 miles then had to be replaced at 300 miles. Now at 19000 miles the rear brake rotors need to be replaced.

- Black River, NY, USA

problem #25

Nov 162005

Silverado 3500 8-cyl

  • Automatic transmission
  • 44,458 miles
: the contact stated the vehicle was inspected and the mechanic determined the rear brake rotors and rear pads were rusted and grooved. The front brakes and pads were also rusted and grooved, but not as much as the rear. The rear brakes and rotors were replaced on 11-16-05. Updated 05/02/06.

- Millstadt, IL, USA

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