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really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
71,286 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chevrolet Silverado 3500 engine problems

engine problem

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2002 Chevrolet Silverado 3500 Owner Comments

problem #6

Nov 112013

Silverado 3500 8-cyl

  • 40,213 miles


While driving the vehicle just completely shuts off, I have replaced everything & 1 year later and 25,000 miles later & 5 accidents the vehicle still does it now it wont even start. This is very dangerous and there should be a re-call on this I've read that this is very common in this vehicle and there are various recalls on the wiring harness, transmission, fuel line, filter, headlights, towing package, brake system, brake lights, brake warning lights. Everybody who is experiencing this issue should file a complaint to resolve this issue. I almost lost my life many times and I lost alot of money on this vehicle GM should take this truck back that's for sure 2002 C3500 express / cutaway duramax diesel

- Point Pleasant, PA, USA

problem #5

Jun 082009

Silverado 3500 4WD 8-cyl

  • 80,000 miles
While driving on the highway, the truck, for an unknown reason, shut down causing me to loose power steering and brake capability. I was able to shift into neutral and turn the key off and then back on again to re-start the truck. It has now happened several times and I have done the same thing each time to correct the problem. It happened once in 2009 and twice in 2010. Since then it has happened a few times per year at random times. GM has told me in the past that they don't know what would cause that issue. I could not get my local Chevrolet shop manager to give me a straight yes or no answer regarding whether my problem is consistent with the issues being experienced by effected GM models with ignition problems. I believe it may be due to the recalled ignition switches as I have had the electrical system looked at and no one can seem to find an issue that would cause the truck to shut off randomly at highway speeds and then turn right back over after shifting to neutral!! I believe that the current recall does not cover all of the vehicles that are truly affected. I have had my family in the truck on several occasions when this has happened and have been fortunate to not have had an accident to this point.

- West Harrison, IN, USA

problem #4

Jun 012013

Silverado 3500 6-cyl

  • 80,000 miles
Engine stalls occasionally while driving, and put me in a dangerous situation. Fortunately I live in a small town has little freeways. Also the driver side seatbelt is stuck and I can not pull it out.

- San Angelo, TX, USA

problem #3

Jul 012013

Silverado 3500 8-cyl

  • 158,000 miles


Cylinder heads malfunctioned creating a coolant leak.

- Fort Benning, GA, USA

problem #2

Dec 052001

Silverado 3500

  • 500 miles
The contact owns a 2002 Chevrolet Silverado 3500. The contact stated while traveling various speeds, the vehicle suddenly stalled. The vehicle was taken to the dealer who stated that the crankshaft position sensor failed. The vehicle was being repaired. The manufacturer was contacted about the failure. The failure mileage was 500.

- Indianapolis, IN, USA

problem #1

Jul 302012

Silverado 3500

  • 69,000 miles
The contact owns a 2002 Chevrolet Silverado. The contact stated that while driving, the engine began making a clicking noise. The contact noticed that one exhaust manifold bolt was broken. The vehicle was taken to a local mechanic who advised that two exhaust manifold bolts were fractured. The contact stated that if the vehicle continued to be driven, the catalytic converter would be damaged. The failure recurred because the bolts were defective. The manufacturer was not made aware of the failure. The current and failure mileage was 69,000.

- West Bountiful, UT, USA

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