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really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
28,967 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chevrolet Silverado 3500 fuel system problems

fuel system problem

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2002 Chevrolet Silverado 3500 Owner Comments

problem #3

Nov 112013

Silverado 3500 8-cyl

  • 40,213 miles


While driving the vehicle just completely shuts off, I have replaced everything & 1 year later and 25,000 miles later & 5 accidents the vehicle still does it now it wont even start. This is very dangerous and there should be a re-call on this I've read that this is very common in this vehicle and there are various recalls on the wiring harness, transmission, fuel line, filter, headlights, towing package, brake system, brake lights, brake warning lights. Everybody who is experiencing this issue should file a complaint to resolve this issue. I almost lost my life many times and I lost alot of money on this vehicle GM should take this truck back that's for sure 2002 C3500 express / cutaway duramax diesel

- Point Pleasant, PA, USA

problem #2

Apr 012004

(reported on)

Silverado 3500 8-cyl Diesel

  • Automatic transmission
  • 43,688 miles
While driving the consumer noticed that the vehicle was leaking fuel. The fuel caused poor visibility to motorist driving behind his vehicle. The dealership determined that the fuel injection needed to be replaced. The vehicle is now on it's fourth repair. The fuel leak could cause to pushed past the piston rings into the crankcase, and a hairline crack in the fuel rail also caused fuel into the crankcase. Also, the leak of fuel and oil has caused check engine light to turn on. General Motors won't replace fuel injector or fuel rail until it has failed.

- Dallas, TX, USA

problem #1

Aug 052002

Silverado 3500 4WD 8-cyl Diesel

  • Automatic transmission
  • 3,000 miles
2002 Chevy duramax diesel with allison transmission engine surging, lunging & dead spots when you try to accelerate or brake. Transmission clunks & also jerks the vehicle. Dangerous in parking areas & when trying to accelerate onto incoming traffic where is often has daily catastrophic failure.

- Ridgecrest, CA, USA

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