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really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
49,225 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2004 Chevrolet Silverado 3500 fuel system problems

fuel system problem

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2004 Chevrolet Silverado 3500 Owner Comments

problem #9

Apr 012014

Silverado 3500 4WD 8-cyl Diesel

  • miles


2004 Chevrolet Silverado. Consumer writes in regards to fuel transfer pump recall notice.

- Galion, OH, USA

problem #8

Jan 222010

Silverado 3500 8-cyl Diesel

  • 126,482 miles
I have a diesel truck. I noticed that I could smell fuel when the truck was idling. I checked underneath and notice a pool of fuel on the ground about midway back under the truck. I checked underneath and noticed the fuel line was leaking just before it entered the fuel cooler. The line had burst due to excessive rust.

- Bunker Hill, WV, USA

problem #7

Aug 102011

Silverado 3500 8-cyl Diesel

  • miles
Chevy Silverado 3500 duramax diesel, has a cracked fuel filter housing, contacted Chevy/GM customer care regarding this problem and even gave them a tsb that I found on website and informed them of many complaints from other owners. They refuse to repair the fuel filter housing at their, when I took vehicle in to be checked out it states that this needs to be repaired and could be a safety hazard as fuel can leak into housing and catch fire. I told the customer care agent of my concern about the safety of this issue and was told that GM/Chevy would not pay for it! I have had major issues with this vehicle for over six months and GM refuses to assist me with most of my concerns.

- Glendale, CA, USA

problem #6

Jan 012011

Silverado 3500 8-cyl Diesel

  • miles


The contact owns a 2004 Chevrolet Silverado 3500. The contact stated that the vehicle was stopped with the brakes engaged when she noticed black and white smoke coming from the muffler. The failure continued whenever the vehicle was operated. The vehicle was taken to an authorized dealer where the contact was informed that three of the eight injectors failed. The vehicle was not repaired. The failure mileage was unknown and the current mileage was 60,000. Updated 07/26/11 the consumer stated three injectors failed. Updated 07/28/11

- Holden, MO, USA

problem #5

Nov 012010

Silverado 3500 Diesel

  • miles
2004 Chevrolet Silverado. Consumer writes regarding repairs for a fuel injectors when the dealer inspected the vehicle, they found the number six injector had a high fuel balance rate and therefore, was not covered under warranty. The consumer had to pay for the repairs at a cost of $ 5300.

- Kenosha, WI, USA

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problem #4

Sep 122008

Silverado 3500 Diesel

  • 97,745 miles
I have a duramax diesel engine. I experienced the injectors failed causing my fuel to mix with the oil in my crankcase which caused my motor to seize. GM has stated that the injectors did fail but will not fix the other damage that was caused by the injector failure. I received a letter from GM last year letting all duramax owners know of this exact problem. The letter said 'don't do anything unless they fail". well they failed and GM will not fix my engine. They want to replace it to a tune of $13,000 to me!!!!!! please help me. I have talked to many other duramax owners who have experienced the same engine failure.

- Wentzville, MO, USA

problem #3

Apr 202008

Silverado 3500

  • 70,800 miles


The contact owns a 2004 cheverolet Silverado 3500. On April 20, 2008, while driving approximately 70 mph up hill, the vehicle downshifted on its own. The engine lost power. The contact pulled over to the side of the road to check the engine. The engine was still running when he opened the hood and he noticed oil and diesel fuel all over the engine. The vehicle was towed to a Chevrolet dealer. The mechanic tested the cylinder by blowing air into it and the air traveled to the crank case. After the mechanic performed this test, he informed the contact that the piston was cracked and a hole was present. The mechanic also stated that the fuel injector failed and caused the cylinder to fill up with an excessive amount of fuel. The failure caused the engine to overheat and blow. The vehicle has not been repaired. The current and failure mileages were 70,800.

- Alta Loma, CA, USA

problem #2

Jan 262006

Silverado 3500 4WD 8-cyl Diesel

  • Automatic transmission
  • 15,000 miles
The contact owns a 2004 Chevrolet Silverado 3500. When there is half of a tank of fuel in the vehicle, it automatically shuts off. Additionally, the brake pedal extended to the floor when it was depressed, which caused a crash. A police report was filed. General Motors stated that nothing could be done. The speed was unknown. The failure mileage was 15,000 and current mileage was 24,750.

- Palmer, MA, USA

problem #1

Oct 152007

Silverado 3500 4WD 8-cyl Diesel

  • 133,000 miles
They warranty covers injectors replacement of 2001-2003 Chevy duramax diesels my truck is a 2004 with a 2003 engine and has injectors replaced at 63000 miles already and because my truck is an 04 with a 03 engine they deny the claim but allow the 2001-2003 owners injectors to be replaced.

- Pittsburg, KS, USA

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