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really awful
Crashes / Fires:
3 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
127,389 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2002 Chevrolet Suburban brakes problems

brakes problem

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2002 Chevrolet Suburban Owner Comments (Page 2 of 4)

« Read the previous 20 complaints

problem #45

Nov 102014

Suburban 4WD 8-cyl

  • 190,000 miles


The vehicle was being driven on a public road and when approaching a stop sign there were no brakes or pressure on the pedal. Vehicle was put in neutral and coasted to a stop after some evasive driving to avoid other vehicles. The brakes failed again due to corrosion of the fittings. This is the second time with this vehicle. Now replacing all break lines to avoid taking any chances.

- Annapolis, MD, USA

problem #44

Mar 102012

Suburban 4WD 8-cyl

  • 180,000 miles
The brakes went out due to a corroded fitting, while backing a boat trailer/boat into the water. So no brakes, used emergency brake to stop. Vehicle was towed to a garage and the brake line fitting was repaired. On November 10, 2014 the brakes went out again while driving it. Again a corroded fitting. No accidents but resulted in vehicle being towed and now an expensive fix to replace all brake lines.

- Annapolis, MD, USA

problem #43

Nov 112014

Suburban 4WD 8-cyl

  • 170,000 miles
Brakes failed today. Steel tubing was found to be perforated along the forward left portion. The remainder of the tubing is substantially corroded and appears subject to failure as well. I see that this failure is the subject of NHTSA action number EA11001.

- Scranton, NC, USA

problem #42

Sep 302014

Suburban 4WD 8-cyl

  • 180,000 miles


My wife had driven the Suburban like always and without any issues. At the end of the day she parked it and it sat until the next morning. I walked out to it and from the driver's side I saw a large puddle underneath my drivers side. When I turned on my truck the brake light was on and when I shifted into gear I noticed the brakes were out. I contacted GM and gave them the NHTSA action number (EA11001) but since they could not find anything in their system they cannot cover anything. I see that this issue is the second one opened and this one has been opened since Jan 5, 2011.

- San Antonio, TX, USA

problem #41

Jul 112014


  • 167,445 miles
Vehicle braking is intermittently affecting during low speed braking. The ABS engages pulsing the brakes and significantly reducing the braking ability at low speeds. The brake lines, calipers, and pads have all been checked or replaced and the problem continues. The speed sensors on both from hubs have been replaced for possible malfunction and the problem continues. I have tried to consistently duplicate the problem on various grades, terrain, turning direction, and speed without success. The failure is intermittent and no warming exists prior to failure.

- Hagerstown, MD, USA

problem #40

Sep 262013

Suburban 8-cyl

  • 42,000 miles
With out warning, upon approaching a stop sign my brake pedal went all the way to the floor.thank the lord I was able to stop by using my E brake. Other wise I was looking at a big tree. This was a horrifying experience.I then had to be towed to a shop where I was told my brake lines where completely rusted and needed to be replaced.mind you this 2002 Suburban had at the time 42,000 miles. The total cost was just shy of $2,000. I also had this truck under coated when it was purchased new. To date 7-11-2014 I have had 3 brake jobs 3rd being today. I was also told by the mechanic I should get rid of the truck because the entire underneath is completely rusted out.

- Mt. Airy, MD, USA

problem #39

Mar 152014


  • 164,000 miles


My son was traveling @ 50 mph when brakes failed. He narrowly missed hitting a car at an intersection. Found out from mechanic that brake line had failed and was entirely corroded. Had no warning. Repair cost $1,200. Evidently, this happens so often that there is an aftermarket kit to replace all lines. Has their been a recall?..

- Pound Ridge, NY, USA

problem #38

Nov 072013

Suburban 8-cyl

  • 85,800 miles
Driving my 2002 1500 Suburban the brake line let loose, got the truck to the shop on the lift found all brake lines corroded and two leaking fluid. Upon inspection found all fuel lines rotted out as well. Replaced all lines in the truck brake and fuel including front rubber lines and calipers. Truck has never had a great brake pedal still does not. Also found rocker panels rotting out along with quarters truck is beautiful in and out except the cheap metal GM used.

- West Nyack, NY, USA

problem #37

Apr 042013


  • 130,000 miles
The contact owns a 2002 Chevrolet Suburban. The contact stated that the vehicle failed to properly respond to deceleration attempts. The vehicle was taken to an independent mechanic who diagnosed that the anti-lock braking system was faulty. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 130,000.

- Los Angeles, CA, USA

problem #36

Feb 172014

Suburban 8-cyl

  • 140,987 miles
While driving 25 mph and coming to a light changing to yellow during a heavy snowfall I had attempted to stop. The ABS pulsated a few times because of the snow and the brake pedal went to the floor and the Suburban did not stop and I could only hold on hope and pray myself and my 2 and 3 year olds get through the snowy and slippery intersection without hitting anyone or getting hit by someone else, luckily the snow on the ground actually helped slow the vehicle, the master cylinder showed minimal fluid loss, I was told by the dealer cold weather and age caused the failure and an estimate of about 1500 to repair. This happened within 7 months of a dealer multi-point inspection which showed no leaks and full brake inspection by the dealer which included the brake lines and a requested system bleed to try to get the brakes to work properly.the truck also has a long soft pedal travel which goes below the gas pedal height of which the dealer has informed me is normal and like all older 2002 Suburban. And the final bill for the brakelines was $1730.26 after adding an oil change while it was there for service... got it home and fluid was leaking profusely on the driveway (where I had no leaks up until this point) the dealer denied overfilling the oil would cause the leak and suggested that the cold weather caused the front seal leak so I had agreed to replace the front seal which was another $374.44 and the notes now show multiple oil leaks.and a repeat brake inspection shows no failures, but the brakes continue to not work properly and the dealer said if it continues they can manual bleed the brake system to see if that helps the issue.

- East Dundee, IL, USA

problem #35

May 182012


  • miles


I have been dealing with this problem with the ABS system for over 2 years and have replaced all the sensors brakes and hubs on my Suburban, I have been reading all the customer complaints and Chevy is well aware of this ABS system runs when it wants prevents my car from properly stopping and when I reported the issue they told me to pull the fuse so the pump would shut off, so I am driving around with no ABS system and we just had the sensors replaced again as well as the hub and the same thing is happening with the pulsating of the break peddle and the running pump I would think Chevy would do a recall with all the complaints..

- Elwood, IL, USA

problem #34

Jun 172013

Suburban 8-cyl

  • 162,282 miles
While driving the vehicle, the brake lines along the frame rail under the driver's side of the vehicle failed. The lines burst and a loss of fluid caused the brake pedal to go to the floor. Due to the brake failure it took a considerable distance to get the truck stopped probably due to a loss of brake pressure. I was driving in a residential area and luckily was able to get the vehicle stopped before being involved in a crash or hitting a pedestrian. The vehicle was repaired at a local GM dealership at a cost of approximately $4000. That's right four thousand dollars.

- Mount Airy, MD, USA

problem #33

Aug 192013


  • 236,000 miles
Backing to hook up to trailer, brakes failed no prior warning (light). All brake lines need replaced as well as fuel lines beginning to leak and will soon need replaced.

- Batesville , IN, USA

problem #32

Dec 072013

Suburban 8-cyl

  • 145,790 miles
I was approaching a 4-way stop sign in philadelphia when I noticed the brake pedal sinking to the floor. I had been using this vehicle daily and had recently used it for a trip to the store. There was no warning light or problem with braking or pedal feel before this occurred. I pumped the brake pedal to try to come to a stop. I did not come to a complete stop until I was into the intersection by using the parking brake and putting the transmission in neutral. I was able to get the car to safety where I noticed brake fluid pouring out from an extremely rusted brake line behind the left rear tire when the brake pedal was pushed. Fortunately, there was no cross traffic or pedestrians or children crossing the street at the time. This happened in a school zone where children are always present.

- Cherry Hill, NJ, USA

problem #31

Oct 162013

Suburban 8-cyl

  • 87,200 miles
Vehicle does not want to stop when traveling at low speeds. Parking is so hard to do, that I park at least 4 spaces from other vehicles whenever possible. It feels like the ABS is kicking in when it shouldn't be. No ABS light comes on when this occurs. When I am traveling slowly downhill, pulling into parking spaces, stopping at red lights/stop signs, etc. The brakes will not engage properly, it feels like the pedal is pushing back at me, the brakes make a strange growling sound, and the vehicle refuses to stop. I have to pump the brakes repeatedly, and sometimes it still will not stop, sometimes it will brake very suddenly. When picking up/dropping off my kids at school, I have had several incidents that were mere inches from becoming tragedies. I have no other vehicle to carry my 4 children in, or I would stop using the vehicle. I do not feel safe in it. There is a recall for this exact issue, however my VIN is not part of it (per Chevy customer service 1-800-222-1020). I have had the brake fluid checked often, I have had brake pads replaced as well, it made no difference. It has now become a regular occurrence. I am going to see if any shop nearby has dealt with this before. Please help.

- Church Hill, TN, USA

problem #30

Oct 042013

Suburban 8-cyl

  • 123,500 miles
Pedal went to the floor without vehicle stopping. Had to use emergency brake.

- Raleigh, NC, USA

problem #29

Aug 222013


  • 123,675 miles
The metal brake lines apparently have rusted to the point of total failure. One metal line blew out as we drove down an incline I had to use the parking brake to stop. Then to a repair shop as we were out of town. The shop replaced the line that blew out and pointed out that all of the other metal lines were about to have the same rust fatigue failure. This vehicle has been registered in Virginia all of its history. On line I have been able to purchace stainless steel brake metal lines pre bent. It would seem to any one that if you can not stop a vehicle due to a common systom failure that could an accident or death it must be a safety recall.

- Herndon, VA, USA

problem #28

Aug 152013

Suburban 4WD 8-cyl

  • 179,000 miles
Driving at 40 mph, went to stop and the pedal went to the floor. Brake line under the truck blew out. All brake lines were very rusty.

- Mahwah, NJ, USA

problem #27

Sep 122013

Suburban 8-cyl

  • 130,000 miles
When braking at less then 10mph the antilocking braking system kicks in and causes the car to go much further to stop. This has almost caused an injury by my going over a curb. No antilocking should occur less then 10mph - this is very unsafe due to the fact that braking at under 10mph frequently involves barriers in front of the car where every inch of stopping distance is extremely important. ABS braking is for when tires break static friction on the road, and, I assure you that no friction is being broken - this is a serious flaw!

- Richardson, TX, USA

problem #26

Sep 122013

Suburban 8-cyl

  • 130,000 miles
When braking at less then 10mph the antilocking braking system kicks in and causes the care to go much further to stop. This has almost caused an injury by going over a curb. No antilocking should occur less then 10mph - this is very unsafe due to the fact that braking at under 10mph frequently involves barriers in front of the car where every inch of stopping distance is extremely important. ABS is for when tires break static friction on the road, and, I assure you that no friction is being broken - this is a serious flaw!

- Richardson, TX, USA

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