This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2015 Chevrolet Suburban. The contact stated that while making a left turn at 20 mph, the brake pedal was depressed and failed to respond as the vehicle accelerated without warning. In addition, the contact stated that the power steering failed. As a result, the contact crashed into another vehicle. A police report was filed. The contact sustained head, neck, back and wrist injuries that required medical attention. The vehicle was towed but was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 46,000.
While driving on a highway, the ABS & brake warning lights eliminated. It was determined that the issue was the ebcm brake controller module that had failed causing the associated ABS brake pump to run continuously, thus destroying it. The module and pump are located on the frame approx. Below the drivers set. Dealer's estimated cost to repair $1,200. At the time of the incident the ebcm module was on back order and the dealer could not correct the issue. I had to buy a refurbished module and a new pump to solve the issue.
\the accelerator pedal and brake pedal are separated by 1-1/4 inches. At rest, the brake pedal is about 1/2 inch higher than the accelerator pedal. When depressed, the brake pedal is 1 inch lower. It is very easy to move your right foot from the accelerator to depress the brakes and not be far enough over to avoid also depressing the accelerator at the same time. There is 4 inches of space between the accelerator pedal and side of the car body on the right side. This is plenty of room to relocate the accelerator pedal to the right, perhaps so that there is the width of a man's shoe sole between the two pedals.
- St Simons Island, GA, USA
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- Seaford, NY, USA