This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 1999 Chevrolet Tahoe. While driving approximately 40 mph on normal road conditions, the front passenger side heated seat control module was activated while an occupant was sitting in the seat. There was unexpected and excessive heat penetrating from the seat, which caused the occupant to sustain second degree burns on his right thigh. The heated seat module harness connector was disconnected due to the malfunction. The contact is in the process of notifying the manufacturer. The vehicle will be taken to the authorized dealer for diagnostic testing. The VIN was unknown. The failure and current mileages were 168,000.
The consumer experienced a problem with the driver's seat. The seat was off the bracket. The bolt that holds the seat to the frame broke. Owner contacted the dealer, who estimated a price of $501.15 for repairs. The while driving the driver leaned back on the seat and it became detached from the frame on the upper left hand corner. The seat now feels totally unsafe, rocking back and forth every time a turn is made, or when accelerating and braking. Consumer feel mounting brackets for seats should last more than a lifetime and should be fully covered as a defect when one breaks. The consumer wanted the known the status of his complaint.
A D V E R T I S E M E N T S
- Traverse City, MI, USA