This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The service departments informed me that they had replaced approximately 6 other Chevrolet sports/utility vehicles (ie Tahoe or truck) ABS modules, and believed that the modules should have been recalled. This is a fairly small dealership. Chevrolet dismissed my report because the truck and Tahoe were different models. However, from what I understand the Tahoe/Suburban and trucks are the same basic vehicle, except for the chasis.
The service departments informed me that they had replaced approximately 6 other Chevrolet sports/utility vehicles (ie Tahoe or truck) ABS modules, and believed that the modules should have been recalled. This is a fairly small dealership. Chevrolet dismissed my report because the truck and Tahoe were different models. However, from what I understand the Tahoe/Suburban and trucks are the same basic vehicle, except for the chasis.
Intermittently when brakes are applied pedal goes to floor, resulting in extended stopping distance. Dealer has inspected vehicle, and could not duplicate or correct the problem. Manufacturer has been notified.
The brake system does not work appropriately the brake pedal goes to the floor without proper stopping ability with noise, the consumer has taken the vehicle in on four occasions and they say the system is responding as designed, consumer believes the problems is either with the ABS system or the master cylinder.
Severe vibration while driving at 50 or more mph. On one occasion it almost caused vehicle to tip over. Vehicle been in dealer shop on 2 occasions, and unable to locate problem. Prior to the vibration proble, air bag sensor, both rear window motores and peeling das-board had been replaced. The dealer replaced brake sensors as a possible cause of vibration but the problem was not solved.
When making 1 out of 50 to 100 normal brake applications vehicle will not stop. Consumer will press harder which will activate ABS. Consumer has taken vehicle to dealer 3 times. Dealer replaced master cylinder, but defect has reoccurred. Tsb had been issued which stated defect was normal. The consumer experienced a delay in brake reaction on numerous occasions. The problem occurs at speeds of 25-35 mph cause air bag light comes on at times due to internal failure.
I have had this vehicle back a three different dealerships. Two of them informed me that these conditions are normal for this vehicle and there is nothing that the can do. Wallace lundgren at least kept the vehicle for a week and apparently tried to duplicate the symptoms. These problems are occuring intermittantly and me being an automotive technician know how hard intermitant problems are but because of the safety of my family I believe that a vehicle that intermitantly has no brakes should be taken seriously. Also I would like to note that lundgren Chevrolet gave me a 2000 Suburban as aloner and guess what no brakes intermittantly. Also my service manager fred scharnberg has had the same problems with his new 2000 Suburban. I believe G.M is about to have a very big problem when these vehicles start killing people because the can't stop.
A D V E R T I S E M E N T S
- Kaneohe, HI, USA