This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The dash has cracked in several places. What is alarming is there are cracks around the passenger airbag and if it ever deploys I'm afraid there will be exploding pieces of the dash going everywhere. The passenger seat belt gets tight and will not release until fully retracted.
My 2009 Chevrolet Tahoe has developed numerous cracks in the dashboard including around the passenger airbag. My biggest concern is that is I get into an accident, are pieces of the dash going to be shot at/into passenger and/or driver/ I have tried to get GM/Chevrolet to replace and their option was for me to spend $800 to replace their dashboard that has material defects. That does not seem acceptable and I am sure is not practical considering I have read there are thousands of people with the same issue. Can the NHTSA help?
Dashboard is cracking in multiple places, pieces falling off inside dash and rattling. 2 places on dash where passenger airbag deploys. This has happened over the past 3 years and keeps getting worse. Afraid of airbag deployment on passenger side with the cracks on the deployment area and possibly having shards of hard dash pieces flying and hitting/hurting someone else or myself.
- Henderson, TX, USA
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The dash on my Tahoe has broken right next to the passenger air bag. It has actually broken a piece of in the air bag. It is my understanding that this is a common problem with these vehicles as the dash is not structurally sound. My fear is that if the air bag is deployed that shards of plastic will be embedded in the passenger. This is the only defect on the dash and it appears to have happened at the weakest point.
The dash board is cracked in three different spots and one is right at the passenger air bag. The dealership will not fix cause it's not under warranty. I feel like this is a safety hazard and GM needs to fix this issue.
My dash has been cracking and I have a crack in between the passenger airbag. I'm very concerned about this problem. I'm afraid that the airbag can deploy and enger my passenger in there face. I've tried to address this issue with the dealership, but I've gotten no help, especially now since my warranty has expired. I really hope I can get some help with this major problem and concern I have with my dash.
Vehicle dash cracked on the passenger side. A straight crack in the dash going from the air vent/defroster to the passenger air bag. A complete crack in the dash exists 2-4 inches long.
I noticed a crack in my dashboard going to my air bag on the passenger side. The crack in the dashboard could possibly alter the deployment of the passenger airbag and has compromised the integrity of the dashboard as a whole. There have since developed two additional, larger cracks in the dashboard, furthering the dashboard integrity problem. I have reported this to Chevy and GM and they both refuse to accept that this is an ongoing problem. Several hundred people have reported this problem (and countless, unknown people have not reported it, or don't know how to, or where to report it, or who to report it to.) both GM and Chevy refuse to put anything in writing and will only discuss the issue over the phone and have told customers they will not replaced the defective dashboards for free. This is a safety issue and it is an ongoing issue with GM trucks (1500, Tahoe, Suburban, Yukon, etc.)
Cracks in the dashboard of my 2009 Chevrolet Tahoe have been appearing over the past 7 months. GM and Chevrolet refuse to acknowledge a fleetwide problem and will only pay for partial repairs. One of the cracks is in approximation to the passenger side airbag and how the airbag deployment will affect the dashboard (and vica versa) is unknown and worrisome. GM and Chevrolet refuse to pay for a defective part replacement on their vehicles for this issue that affects hundreds, if not thousands of their vehicles.
The first thing that happened is our right front door lock actuator went out and we just thought it was broken and have not had it fixed and then the service air bag warning light has been coming on for several thousand miles. Then the truck would not start and we replaced the battery but even after doing that there are times when the truck electrical system just goes dead and we can open the hood shake the wires or just wait and it starts working again. Then in the last few thousand miles the " warning light" comes on and a bell starts ringing and then the drive train does not operate correctly. I was on a project and my wife told me all this and she parked the truck and started driving my truck. When I got home I took it to allen samuels Chevrolet and they worked on it and said that the computer showed the air bags and stabilitrac showed something had happened and they reset it or something. I didn't get down the road 10 miles and the "service air bag warning light" came back on. They then wanted $112.50 an hour to try and find out what was wrong. I took it home and a few days later I was driving it and came to a stop and the door locks started going up and down quickly, the stabilitrac light came on, and the truck would not go over about 2 - 3 mph per hour. I pulled over to the side of the road and after a mile or two everything started working again. When we got home I parked the Tahoe and turned it off and the whole electrical system went dead. We couldn't lock the doors. This has happened several times. I have called Chevrolet and they have said they would pay for 1/2 of the problem but you call the dealer and they will not give you a price, they just say it may be this and it may be that. It could cost thousands of dollars. All of these electrical problems are safety issues and could cost one or both of our lives or someone else. "???"
A D V E R T I S E M E N T S
- Kempner, TX, USA