This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
"takata recall" I finally got a letter from GM stating my vehicle was under the recall about 9 months ago, it said I would be notified when the replacement air bag was available. I still have not been notified and I recently went to a GM dealer and was told the same thing. In the meantime I feel like my wife is driving around in a time bomb! I think it's about time they got it fixed.
Bought my Tahoe a year ago in perfect condition. I clean it 2 to 3 times a month due to having 5 kids. Last month I was pulling out of the driveway and heard a loud pop. The next time I cleaned it, it had a crack to the right upper side of the passenger airbag. 2 days ago I was cleaning the dash and there is another huge crack above the steering column. I thought it was just my vehicle and see all these complaints. I've always owned Chevy and have never had this issue! if anything happens to my babies because of this defect, I'll own GM. I'm scared to have anyone sit in the passenger seat. You should never feel uncomfortable or unsafe driving a $24,000 vehicle! taking to dealership to see how much it will be to replaced and how much more money I'll have to add to fix a defect that isn't my fault.
Takata form notice was presented to the service dept, they told me to go to the site on the back of the form and follow those directions. They told me they did not have the part to repair my car and did not know when they would and that Chevrolet was denying there may even be a problem. I want my airbag fixed or replaced to a safe system.
Takata recall. The GM dealers never have the part to remedy this problem. They blame GM and takata for not supplying parts. When will this be taken care of?
- Prescott, AZ, USA
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Takata recall - I received a recall notice over a year ago. I call the dealer on a monthly basis and to date, they still do not have an eta for a fix. My wife is uncomfortable driving her Tahoe and since there is an active recall, our resale value is impacted as well.
Takata recall. Its been a year since getting any new information on this particular recall and now my dashboard is cracking!!! called all Chevy dealers in honolulu and its going to cost an arm and a leg to get my dashboard changed!!! very unacceptable that GM won't fix this problem. I just finsished my extended warranty and now this happens!!!! come on GM, fess up to this prpblem!!!!!
Takata recall. The contact owns a 2010 Chevrolet Tahoe. The contact received notification of NHTSA campaign number: 16V381000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not called a local dealer. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact was referred to NHTSA. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall - my SRS light came on in my truck stating that maintenance needed to be preformed. Shortly afterwards, my dash cracked in front of the airbag compartment. I feel this is a safety hazard to anyone sitting in the passenger seat.
My 2010 Chevy Tahoe has developed a crack in the upper dash area between the passenger side air bag and the defrost outlet. There was no outside influence that caused the crack and I'm very concerned that this is a safety issue in the event of an accident.
Takata recall. The contact owns a 2010 Chevrolet Tahoe. The contact received notification of NHTSA campaign number: 16V381000 (air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (glendora Chevrolet located at 1959 auto centre dr glendora, ca 91740 909-474-7364) and was informed that the parts were on backorder. The manufacturer was made aware of the failure, but did not offer assistance. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2010 Chevrolet Tahoe. The contact received notification of NHTSA campaign number: 16V381000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 06/28/17
Takata recall. The contact owns a 2010 Chevrolet Tahoe. The contact received notification of NHTSA campaign number: 16V381000 (air bags). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer stated that the parts were not available and that the contact should repair the vehicle at his own expense and then seek reimbursement. The dealer quoted a price for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
Dashboard has been cracking around passenger side airbag area, concerning me that if god forbid an accident happened and the airbag was deployed on passenger side, shards of this cracked dashboard could be dispersed into the area, causing possible laceration or fatal harm to passenger and driver. When investigating, I found this to be very common in this vehicle make and model, with many many people( thousands of them) posting pictures and describing the same issue in "the exact same spots"!!!!. also, the cracks seem to happen over the steering column in addition to the passenger airbag, causing more safety concerns that driving components could now be exposed to damaging heat and ice rays affecting driving safety. I have brought this issue to GM dealership where I purchased car, and they have ignored me. I have also called corporate, and they have also offered no assistance. There is approximately 20,000 people on a web forum called "change.org.", that have explained identical concerns for airbag safety with these cracking dashboards, and the petition has even been brought to GM CEO attention. I am concerned for my families well-being and lives, if ever I was in an accident where these airbags deploy. The cracked dashboard in that area could be a potential lethal weapon causing harm. Thank you
Recall for passenger-side airbag has not been performed after being requested and parts being on order since June 2016. Cannot obtain an expected parts delivery date from my dealer.
Dash board is cracking near air bag area and over gauges on drivers side. This could be a problem in a crash due to dash pieces flying around in the event if the air bag deploying.
Dashboard cracked on passenger side at upper left corner of airbag. Safety concern since plastic is cracked. Cannot get answer on takata recall notice.
Takata recall. The contact owns a 2010 Chevrolet Tahoe. The contact received notification of NHTSA campaign numbers: 16V381000 (air bags) and 16T016000 (tires); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issues. The contact had not experienced a failure. VIN tool confirms parts not available.
A D V E R T I S E M E N T S
- Athens, AL, USA