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really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
52,950 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2011 Chevrolet Tahoe seat belts / air bags problems

seat belts / air bags problem

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2011 Chevrolet Tahoe Owner Comments (Page 2 of 3)

« Read the previous 20 complaints

problem #33

Dec 202014


  • 90,000 miles


My dash is cracking and breaking around my airbag. This seems like it could be very dangerous in a crash. I'm worried that either the airbag won't deploy as it should or if it does, there will be shards of plastic dash flying around in the cab. Nothing happened to the dash, it just started cracking.

- Macon, GA, USA

problem #32

Jun 212016


  • 175,000 miles
Crack appeared yesterday (06/21/16) in the dash - at the upper left corner of the passenger airbag compartment.

- Appomattox, VA, USA

problem #31

May 092016


  • 100,000 miles
Dash has cracked around passenger air bag. Afraid it will easily deploy. Just noticed this 2" crack about a month ago. No reason to have cracked.

- Batesville, MS, USA

problem #30

Jun 012016


  • miles


Cracked dash above airbag and instrument cluster.

- Rancho Cordova, CA, USA

problem #29

Nov 012015


  • 45,000 miles
Dash is cracked is several areas

- Niceville, FL, USA

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problem #28

May 032016


  • 56,000 miles
2 issues--- 1st--dashboard has cracks in it, which 1 crack is on the passenger side. It could be a safety hazard and cause the airbag to explode causing great harm to a person. These cracks are in the same position as many other consumers who have made complaints. 2nd--engine shuts down while driving; no steering or brake control. Radio shuts off & on, all dash components flicker on and off, gauges turn off, door locks engage & disengage. This happens for 3-10 seconds and then will "reset" and function normal. I've looked at different forums to try to find out what could be causing this and many other people are experiencing this issue.

- Bakersfield, CA, USA

problem #27

Jan 112016


  • 101,214 miles


The dashboard cracked between the air bag and the dash vent while the vehicle was parked. The second crack, above the driver controls occurred while the defroster was running and while driving on the interstate traveling at approximately 65-mph.

- Staunton, VA, USA

problem #26

May 102012


  • 13,000 miles
Typical Chevy Tahoe dash cracking issue. It worries me that if I am in an accident that sharp pieces of plastic may cause more harm to someone inside the cabin than if it was addressed and repaired. GM is at fault for using cheap materials and the consumer shouldn't have to pay. It isn't caused by anything that the owner of the vehicle is or isn't doing. Purely material and manufacturing defects. We pay $50K for these trucks each the least GM could do is spend the $500 if that per vehicle to replace it.

- Sumter, SC, USA

problem #25

May 012016


  • 110,000 miles
Dash on 2011 Chevrolet Tahoe has cracked on the passenger side next to the airbag panel. Dash has also cracked on the driver side above the instrument panel cluster. Concern is that in a car accident where the air bags deploy the dash board may break apart and become shrapnel causing additional injury, permanent disability, or death to the passenger.

- Harvest, AL, USA

problem #24

Oct 062015


  • 55,000 miles
Top of dashboard cracked - no accident involved. I have concerns about the airbag working properly now. Dealer wants $1,000 to fix it.

- Houston, TX, USA

problem #23

Oct 152013

Tahoe 8-cyl

  • 17,198 miles


Tahoe dash recall: Copy of letter sent to GM... Chevrolet customer assistance center P.O. Box 33136 detroit, mi 48323-5136 on 7/18/2011 we purchased a 2011 Tahoe (VIN #[xxx]) replacing our previous 2003 Tahoe, both purchased new and both at ed morse Chevrolet located at 14401 w. sunrise blvd., sunrise, Florida 33323-3202. Although I have had some quality and workmanship complaints, our Tahoe has been a reliable vehicle. The service at ed morse has also been outstanding. However, I must register my dissatisfaction with two obviously defective items on the Tahoe that General Motors have not considered it important enough to conduct a recall. My 2011 Tahoe is fitted with the "regional value package" which included "chrome door handles" which is nothing but chrome looking plastic. These "chrome" door handles have cracked two times and have been replaced on June 8th. 2013 (invoice #[xxx]) and June 21st. 2014 (invoice # [xxx]) under the factory warranty. On October 15th. 2013 at 17,198 miles, the dashboard to my 2011 Tahoe cracked. This was covered under my factory warranty. My Tahoe is now at ed morse Chevrolet getting the dashboard replaced again due to it cracking in the same exact place. Unfortunately, this time I'm being told that they will be charging me a "co-payment" of $200 to replace the dash. After doing some research, it's obvious that both the door handles and the dashboards on the Tahoe and similar models have a defective design and inferior materials. I should not be charged a $200 "co-payment" to fix something that General Motors knows is a defective part. There are numerous postings, blogs and threads that refer to these "defective items" especially on the dashboard. Even facebook has a page dedicated to the cracked dashboards. Https:// information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Plantation, FL, USA

problem #22

Jan 162016


  • 58,600 miles
Dash is cracking around passenger side airbag and the instrument cluster. This is unsafe because in the event of passenger airbag deploying, shards of cracked dash can become projectiles. Many complaints on internet about same issue, no resolution from GM.

- Bentonville, AR, USA

problem #21

Dec 072015


  • 48,000 miles
Dash is cracking around passenger side airbag. This is unsafe because in the event of passenger airbag deploying, shards of cracked dash can become projectiles. Many complaints on internet about same issue, no resolution from dealer or GM customer service.

- Philadelphia, PA, USA

problem #20

Jun 052015


  • 76,000 miles
Hi I currently own a 2011 Chevy Tahoe lt model with 78,547 mile on it and the dash is crarcked around the passenger airbag and over the instrument cluster and which I think might comprimise the airbag on deployment which would put my children and passengers at risk of a fatality in the event that an accident occurs and GM should recall this problem its not just mine but most all GM models 07-13 are affected by this and we as the customers are concerned with our passengers safety and would like to get this recalled before something fatal does occur thanks.

- Midway, KY, USA

problem #19

Nov 272015


  • 66,000 miles
Dash is cracking around passenger airbag and above instrument cluster. Concerned that if airbags went off dash pieces would impale driver and/or passengers.

- Pearland, TX, USA

problem #18

Oct 272015


  • 71,000 miles
Came out to take the kids to school and there was a crack in my dash near the passenger air bag. Crack appeared over night, car was parked in oceanside ca. Concern for passenger and flying debris or if airbag will even work properly. This seems to be a common problem.

- Oceanside, CA, USA

problem #17

Sep 092015


  • miles
The dash board has cracked at several places, including where the passenger side air bags it happened sometime in Sept'2015, even though the Tahoe always is parked in shade (under the porte cochere) or in the garage. I have called gmac and the dealer several times I have been asked to pay out of pocket $800 for a manufacturing defect as this is a common complaint, on Chevy dashboards.

- Spring, TX, USA

problem #16

Oct 272015


  • 36,700 miles
Three dash board cracks appeared on the dash overnight. One crack near drivers dash area under windshield, two others on passenger side of dash by the airbag. Concerned this could cause issues with airbag deployment or cause proper operation issues. This Tahoe was perfectly fine, came out to car overnight and noticed the cracks.

- Metairie, LA, USA

problem #15

Oct 222015


  • 31,000 miles
Dash has cracked around passenger air bag. If airbag is deployed could send pieces into passenger. Seems is a common problem.

- Seminole, FL, USA

problem #14

May 012015


  • 60,000 miles
There is a major crack that appeared on the dashboard at the base of the steering section, closest to the windshield.

- Pensacola, FL, USA

Read the next 13 complaints »

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