This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2021 Chevrolet Tahoe. The contact stated while driving at low speeds, the vehicle stalled without warning. The contact received a notification from onstar that the engine and transmission had failed. The vehicle was towed to beaver Chevrolet (3494 philips hwy, jacksonville, fl 32207, (904) 398-3036) to be diagnosed. The contact was informed that the engine had collapsed. The vehicle was not repaired. The contact requested a new vehicle. The manufacturer was contacted however, no further assistance was provided. The failure mileage was 2,700.
Brand new 2021 Tahoe 1367 miles catastrophically lost power without notice while in a busy intersection with mother and son. Onstar emergency services did not work. Unable to place car in neutral to move out of busy intersection. Police called, vehicle towed. Could not start, jumping not successful. Towed to dealer (hendricks Chevy 12050 w broad street richmond va 23233). Chevy certified mechanic stated cable from battery to alternator had burned/melted/fried, car lost power, no warning. Wanted to simply "replace cable" and "get me back driving." Fearful of major/larger electrical issue causing fire/electrical failure.
- Henrico, VA, USA
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- Jacksonville, FL, USA