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CarComplaints.com Notes: There are serious power steering concerns for the Traverse. Data shows that owners are having a difficult time with their power steering quitting, particularly at low speeds.

10.0

really awful
Crashes / Fires:
6 / 1
Injuries / Deaths:
0 / 0
Average Mileage:
69,250 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Chevrolet Traverse steering problems

steering problem

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2010 Chevrolet Traverse Owner Comments (Page 4 of 15)

« Read the previous 20 complaints

problem #240

Jul 232015

Traverse

  • 69,460 miles

A D V E R T I S E M E N T S

The vehicle had been making a high pitched squeaking noise for about a week but only when I slowed to a stop and began to speed up. Today as I slowed to make a turn the power steering went out. Because I was about thirty miles from home I had no choice but to drive it home. When I was on main roads going about 55mph, the problem seemed to be going away, but each time I slowed to make a turn, the vehicle's power steering would go out. I went online and found that this was a common complaint for Chevy Traverse owners and that they all seem to be occurring around 70,000 miles. With all the controversy over the millions of GM vehicles recalled for power steering problems resulting in accidents I am very upset that these vehicles were not among them.

- Marlette, MI, USA

problem #239

Jul 212015

Traverse 6-cyl

  • 116,100 miles
I was pulling into a parking place when the car just would not turn. The power steering went completely out. I almost hit the car already parked and the gentleman getting out of the passenger side of the car. I profusely apologized and backed the car out of the general area. I then moved to the back of the parking lot to try to figure out what had happened. When the car operated at normal speed, there was no issue with the steering. When the car operated at the speed of approximately 5 mph, the power steering went completely out. When I looked on the internet, I saw the many people who were experiencing the same hazard. I am extremely happy that my wife was not driving our four children in the car. At the time, I was driving with three of the children and I was extremely shaken by the entire situation. I am hoping that someone can explain why a defect such as this was not recalled or, at the least, placed on a public knowledge bank. It is a very dangerous issue that should be public knowledge. I seriously think the public should have knowledge of this coming from the actual dealership with, at the least, a phone call or letter informing of the hazard....updated 09/22/15 updated 12/05/2017

- Lexington, SC, USA

problem #238

Jun 012015

Traverse

  • 65,000 miles
I brought my 2010 Chevy Traverse in to the dealer for repair work. I previously had received a service bulletin 14329A which was for a defective power steering pump. During the course of the service, the dealer let me know that due to the power steering pump being defective, the steering rack pump was also needing repair. GM took care of the power steering pump but not the rack pump as the rack pump did not have a formal service bulletin out yet. It is disappointing to me that this would not be taken care of by GM as the power steering pump being defective caused the rack pump to also be. I would like to see a service bulletin come out on the steering rack pump as many, many others are in the same situation as myself.

- Wyoming, MI, USA

problem #237

Sep 102014

Traverse

  • 65,000 miles

A D V E R T I S E M E N T S

In September of last year our 2010 Chevy Traverse started getting hard to turn left or right and I have researched the problem and I can not afford $1200 dollars to fix the problem which seems like it is the power steering pump. At this point we have no power steering about 90 % of the time. It is getting dangerous at this point and I don't know what we will do this winter if we start to slide we would be unable to steer fast enough to keep from wrecking. We need this car. Other than the steering, I love this car.

- Prosser, WA, USA

problem #236

Jun 252015

Traverse

  • 57,500 miles
While turning the power steering feels very heavy and difficult to turn and makes a noise

- Redmond, WA, USA

problem #235

Jun 172015

Traverse

  • 51,000 miles
Chevy recalled two parts in the Traverse line, a power steering pump and another part related to the steering. Recall number 14329. When these parts fail they can cause the rack and pinion to also fail. I have mentioned this to numerous technicians and they all back this claim up. Our power steering completely failed and Chevy replaced the parts but this failure caused the rack and pinion to fail which Chevy is taking no responsibility to replace.

- Bardonia, NY, USA

problem #234

Jul 012014

Traverse

  • 100,000 miles

A D V E R T I S E M E N T S

The contact owns a 2010 Chevrolet Traverse. While driving approximately 15 mph and attempting to make a left turn, the steering wheel became difficult to turn without warning. The failure recurred on several occasions while making left or right turns. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 100,000.

- Powhatan, VA, USA

problem #233

Dec 012014

Traverse 6-cyl

  • 77,000 miles
The initial problem started in Dec. 2014 while turning at low speeds while parking especially when it was very cold out. The power steering seems to go out and it is really hard to turn. This happened every once in a while. I took it to a Chevy dealer because I received a tsb in the mail. The Chevy dealer said that the problem was not covered under the bulletin because my steering gear is leaking which is not part of the tsb. My power steering fluid is still full. Cost to repair would be $1701.09. My vehicle is exhibiting the same problems as two tsb but the dealer still says it is not covered. Now in April 2015 the problem is happening all the time even while driving and turning at normal speeds. This is a huge safety issue and should be addressed by Chevy. I don't understand how a known safety issue is not covered!

- Middletown, PA, USA

problem #232

May 102013

Traverse

  • 45,000 miles
During slow turns(e.g.) slow turns and when parking the power steering temporarily quits making it almost impossible to make turns.

- Cypress, CA, USA

problem #231

May 232013

Traverse 6-cyl

  • 78,340 miles
On the day of purchasing the vehicle, only seconds after signing the contract, I was told the vehicle could not be driven because of safety recalls. Had to wait three weeks before getting the vehicle I purchased, very nervous after that situation. Then after only having the vehicle approximately 8 months the power steering pump, water pump, and leaking hoses went out with over $1,500 in repairs. Three days after the second incident they called, after I brought the vehicle in for more business to get an oil change, tires rotated and a safety check, and they told me the tires were unsafe and they would not rotate the tires. They further stated that they would replace the tires for approximately $800. I am now on the fifth (5th) day without the family vehicle and very stressed. A 20 year veteran retired from the United States marines is asking for your support and assistance to make a bad deal right. Here is my statement on the last 9 months with dealing with prince Chevrolet of albany, 2701 ledo road, albany, ga 31707 and my breaking down lemon and vehicle. I am outraged that this is the type of customer service I am receiving from Chevy and I want out of the contract. I no longer want anything to do with Chevy or GMC. I hope to hear back from someone other than the local prince of albany staff, they are obviously giving me the run around. Thank you prince Chevrolet for not supporting your veterans and customers of Georgia with the right service. A great way to show the example of the rich stealing from the poor. I am not rich enough or powerful enough to hold prince Chevrolet of albany, 2701 ledo road, albany, ga 31707 accountable but ask that someone assist me so I can just get back to a normal life and Transport my family around safely.

- Leesburg, GA, USA

problem #230

Apr 092014

Traverse 6-cyl

  • 47,521 miles

A D V E R T I S E M E N T S

Purchased car used 47011, a little over 2 wks "check engine"=fuel pump control module, next was seat assembly. & alternator...whining. Engine noise reported, nothing done...no problems detected at time due to problem being "intermittent"! contacted GM exec office reported issues, got file number--no resolution! received special coverage letter from Chevrolet dated Sept 2014 're: #14329 @ power steering pump with extension of warranty coverage. Took vehicle to chev dealership for two recalls (14030 & 14187) and check power steering...recalls handled, power steering pump replaced and installed new gear housing kit. One month later took back for state inspection, failed because now power steering rack leaking on both sides!!?! after reading several other similar accounts, I am convinced that the power steering pump and rack issues are contingent on the other...also hefty amount for repair $1500-1900; which I am also very concerned may just be a temporary fix!! we desperately need help correcting this injustice in lieu of safety concerns and being duped while investing in american-made products...please advise, research, and help us!! families and lives depend on it.

- Gloucester , VA, USA

problem #229

Jun 022014

Traverse 6-cyl

  • miles
The power steering isn't working properly. When turning corners and into parking spots the power steering sometimes cuts out and you have to wrestle with the steering wheel to get the vehicle to turn.

- Two Rivers, WI, USA

problem #228

Jan 062015

Traverse 6-cyl

  • 57,000 miles
2010 Chevy Traverse lt AWD has developed a consistent whining noise while running. Chevy dealer investigated and says the steering rack needs to be replaced because it's leaking. Car makes unusual noise when turning and is sometimes hard to steer around corners. No mention of pump being involved. Cost estimate of $1500 to replace steering rack. Internet search revealed similar problems with many other 2010 Traverse vehicles. Still looking for additional info. Have not received any recall notice from GM and dealer says not covered. Repairs not done yet, investigating options.

- Midlothian, VA, USA

problem #227

Dec 092009

Traverse 6-cyl

  • 9,500 miles
I purchased our 2010 Traverse new in September of 2009. We have experienced the power steering failure and replacement 3 times. The power steering gear was replaced at 9500 miles, at 35,000 miles, and now it is out again at 48,000 miles. I have a check engine light that won't go off, now they are telling me my timing chain needs replaced based on the codes detected from the computer. I have tried to get GM, and or a local dealer to work with me on these on going issues, and they could care less.

- Dublin, OH, USA

problem #226

Dec 162014

Traverse 6-cyl

  • 75,000 miles
The date on this complaint is the date that things got worse, but the problem has been ongoing for the past 6 months. I was driving on the backroads and slowed to pull into a neighborhood and as I turned the wheel shook violently and groaned very loud. This happened about 6 or 7 times within a 4 hour period but has since went back to the moaning when turning. For the past 6 months, whenever I slow to turn, my wheel moans/whines as if my power steering if failing. I heard of a recall and talk to my local dealer. They said GM would not replace the part unless it actually fails. This is ridiculous, all I can say is if my steering fails and someone in my family gets hurt from loss of power steering, GM will be first on my list to sue.

- Hughesville, MD, USA

problem #225

Dec 292014

Traverse 6-cyl

  • 34,000 miles
Took vehicle in to get check engine light issue looked at (timing belt issue, not a recall, but covered by Chevy). While they had the engine tore down, they informed us that there was a fluid leak with the power steering gear and was going to cost $1,400 to fix as it was not covered under warranty. This was hard to believe given that the car only has 34,000 miles. Chevy subsequently reduced the cost to $900. We were also told that Chevy had covered the repair cost for some vins for this same issue; but our VIN was not covered. Looking at posts on the internet; this issue can lead to a loss of power steering while moving, very concerning and there should be a recall. Fortunately, this issue was identified in the shop and not while we were driving.

- Sammamish, WA, USA

problem #224

Nov 272014

Traverse

  • 97,000 miles
The contact owns a 2010 Chevrolet Traverse. The contact stated that while driving at approximately 10 mph, the steering wheel seized and excessive force was required without warning. The vehicle was taken to the dealer who was uncertain if the steering pump or the rack and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The VIN was not available. The approximate failure mileage was 97,000.

- Selah, WA, USA

problem #223

Jul 142014

Traverse

  • 70,689 miles
My 2010 Traverse had a power steering fluid leak in July, 2014. Took it to the local dealer who replaced the power steering pump at my cost of $800. Afterwards, I received a letter from GM stating this was a known issue and they would reimburse for any repairs. I continue to have power steering problems. Replacement of the pump was only a partial fix. This has created a safety issue. Today I was told the power steering gear needs replacing at my cost of $1,200. Based on GM's confession that there are known and documented power steering issues, all parts of my power steering system should be paid for and repaired by GM.

- Mt Pleasant, SC, USA

problem #222

Nov 272014

Traverse 6-cyl

  • 53,000 miles
I have a 2010 Chevy Traverse which has a problem with the power steering components. Chevrolet has issued a recall on the cheap part, the power steering pump but does not cover the expensive part of the defect which is the rack and pinion/steering gear. Why, because they don't care if people crash and they make more money with the steering gear in repair work. If you own a Traverse and hear the whining noise from the steering wheel don't let the dealer tell you its no big deal. Make them change the power steering pump and the rack and pinion before you lose steering control like everyone else with a Traverse. Even better, don't buy a Chevy. Now that I am aware of this issue and know that basically it cant be fixed with the Traverse and they aren't being forced to fix it, I will not have my wife drive this car with kids in it even though I just paid $1400 to have a repair that will not last.

- North Babylon, NY, USA

problem #221

Nov 182014

Traverse 6-cyl

  • 95,000 miles
While driving lost all power steering. Dealer said the pump was to be recalled but the pump cased the rack and pinion to fail why is not covered under warranty with a cost of roughly $1200.

- Clyde, NC, USA

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