CarComplaints.com Notes: There are a fair-number of power steering related complaints which is a continuation of problems from the previous model year. Considering the problem tends to happen beyond the standard warranty (73k+) it's best to avoid this vehicle or at least be prepared for the $1,300+ repair.
10.0
really awful
Crashes / Fires:
8 / 0
Injuries / Deaths:
21 / 0
Average Mileage:
25,253 miles
About These NHTSA Complaints:
This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I just bought the car a week ago and now the service air bags light came on. Also the timing chain is making a weird noise. I took it to the mechanic and sure enough there is something wrong with air bags and timing chain
Pasenger airbag keeps turning on and off, bring in to get fixed and keep getting the run around....has been going on since 32000 miles over a year and still not fixed!!!! not happy
The contact owns a 2011 Chevrolet Traverse. The contact stated that the vehicle was taken to a dealer for an air bag recall repair. The contact stated that the air bag warning light illuminated after the recall repair. The vehicle was taken back to the dealer who diagnosed that the passengar side impact sensor needed to be replaced. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 66,000.
- Detroit, MI, USA
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Service air bag message in display, codes U0170 lost communication with restraints system sensor a and B0081 passenger presence system erratic. This vehicle ran out of manufacture warranty 2-28-15. I diagnosed and repaired because of the car being out of warranty and the dealership wanting 140 some dollars just to get started. Safety recall campaign #14030 had been done on this vehicle by a Chevrolet dealer on 8-22-14. The front seats have to be loosened and raised up to perform the campaign. When this campaign was performed the locking tab for the wiring connector under the rf seat had been broken off and not secured in some way or replaced. This broken lock allowed the connector housings to slip apart gradually over time causing the wire terminal dis-connection un-safe condition I drove around with for about 9 months and 5000 miles. The dealership is not willing to work with me as far as re-imbursement for the mistake they made and Chevrolet customer assistance center is not willing to help either. I will think twice before I ever take any of my vehicles in for a safety recall campaign. I feel my car was safer before the safety recall was performed!
I was turning on a green arrow from an on ramp. A woman in an large Ford van hit the rear door and quarter of my vehicle on the driver side sending us up and in a circle. We came down hard after a complete circle. The airbags did not deploy. Onstar did not work. My husband went to the hospital via ambulance and my mother and I received significant bruising. I hit my head so hard on the driver side window it threw my glasses into the passenger floor. I could not believe there was no airbag system as this was the reason I bought the vehicle for my family of 7. I called Chevrolet and was given all kinds of excuses. I argued several times with them. Later - we receive massive recalls on failed airbags! thank you Chevy! thanks a lot for a vehicle that has let us down over and over. I would never recommend a Chevy! little warranty, and they will let it run out before they diagnose the vehicle. See my other complaint.
Letter from congressman gosar on behalf of constituent re 2011 Chevy Traverse multiple recalls (attn: Stephen briggs). The consumer stated her vehicle had three major safety recalls regarding the air bags, seat belts and water pump. Recently, while driving the stabiltrak service traction control light illuminated, followed by the engine powering down and the engine light illuminated, at which point the vehicle decelerated from 65 mph to less than 5 mph.
The contact owns a 2011 Chevrolet Traverse. While driving approximately 60 mph, the steering wheel became difficult to maneuver and the service air bag warning light illuminated. The vehicle was taken to a dealer. The technician diagnosed that an unknown part of the rack and pinion needed to be replaced. The vehicle was repaired; however, the failure recurred. The manufacturer was not notified of the failure. The failure mileage was 36,020.
The contact owns a 2011 Chevrolet Traverse. The contact stated that the air bag warning lamp illuminated to service the air bags. The vehicle was not included in NHTSA campaign number: 14V118000 (air bags). The vehicle was not inspected or diagnosed. The VIN was not available. The manufacturer was notified of the failure. The failure mileage was not available.
This is regarding the handling of the safety recalls that Chevy has issued. We were advised to bring our vehicle in for no charge replacement on parts. After bringing the SUV in and waiting over an hour I was advised the parts had to be ordered and would receive a call as soon as they were in. 5 weeks later, still no call. I called and was advised the parts were in. There was no explanation as to why we didn't receive a call as soon as the parts were in, as this is a safety issue and we have a 1 year old who rides in this vehicle. Brought the SUV in to be repaired, was advised 3 hours. After 9hours with no call, we called. We were told that the parts that came in were defective and they needed to order new parts. It should be known and investigated as to what service Chevy is doing on recalls that are a safety issue, the new parts are defective also! I called Chevy and filed a complaint regarding this dealership and service.
In late April of this year, driver and front seat passenger in 2011 Traverse were hit head on by another driver. The front impact was distributed relatively evenly to the front end of the vehicle, with the passenger side sustaining slightly greater damage. Both front-side airbags deployed. The driver side front airbag deployed. The passenger side front airbag did not deploy. Although two individuals were injured in the crash, the passenger sustained significantly more injures, was life flighted to hospital where she ultimately had to have her speen removed, among sustaining other injuries. I suspect this to be an issue with the airbag sensor, mechanism of airbag deployment, or other currently unknown defect.
The contact owns a 2011 Chevrolet Traverse. The contact received a notification of NHTSA campaign: 14V118000 (air bags). The contact stated that the vehicle was unable to be serviced under the recall. The vehicle was not repaired. The manufacturer was notified of the delay. The contact did not experience a failure.
2011 Chevrolet Traverse. Consumer writes in regards to the side impact airbag wiring harness connectors recall notice. The consumer was informed, the part was not available and it would be ordered. The consumer has not heard anything from the dealer, since June.
While sitting at a stop sign my Traverse was hit on the driver's side by the tire and fender. The side air bag or front airbags didn't deploy. The vehicle that hit my Traverse had airbags that deployed. My wife was 4 months pregnant and didn't have proper protection of the multiple airbags this vehicle has. She injured her knee from banging into the dash board and caused great concern about the health of our unborn child. The sad part is now we receive a letter that our car is part of the recent side impact air bag recall on the Chevrolet Traverse. The reason why it didn't deploy in the accident is because of wire issues on the airbag system. Unsafe at any speed.
The contact owns a 2011 Chevrolet Traverse. The contact stated while waiting at a traffic light, a vehicle crashed into the rear end and pushed the vehicle into an intersection. The air bags failed to deploy and the seat belt failed to restrain her. The contact sustained injuries to the chest, knee and a fractured hand. The police report was filed. The contact also stated that the air bag light illuminated three times prior to the failure however, the dealer was not able to duplicate the failure and as a temporary remedy reset the light. The contact also later received notification of NHTSA campaign id number 14V118000 (air bag). The manufacturer was not made aware of the problem. The approximate failure was 45,000.
I was going straight at 40 mph (confirmed by GM engineer). Another vehicle turned in front of me and there was a T-bone style of accident. The other car was totaled and mine took about $18000 of damage. None of my airbags deployed. I complained to GM, they sent an engineer out to look at the vehicle before it was repaired to assess and they said that the airbags not deploying meant that they functioned correctly. The engineers report said at the moment of impact, my car was traveling 40mph, and I have a hard time believing that the airbags wouldn't deploy under any circumstances while the vehicle is traveling 40mph.
The service airbag indicator randomly comes on. There are a couple of error messages "service airbag" or "service passenger airbag". we have repeatedly taken it to the dealer but despite trying they have been unable to fix the problem. Chevy has issued two technical bulletins indicating that common devices like cell phones in the front seat may interfere with the sensors. The critical question is whether the airbags are working properly or in the worst case the cell phones are de-activating the airbags. The dealer has been unable determine whether the airbags are working properly when there are cell phones in the car and/or when the service indicator lights come on. This is the car used by my 17 year old daughter to drive herself and my son to school and I want to be assured that the air bags are working correctly and that the only problem is with a false service indicator. Can you help get this assurance from Chevy?
A D V E R T I S E M E N T S
- Connell, WA, USA