This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Power steering does not work at low RPM. It is very hard to park car in parking spaces, and also very hard to make tight turns at low speeds. It seems as if there is a problem with the power steering pump. This has been a constant problem for several months.
A 2012 Traverse in pristine condition that has up to date maintenance through the dealer with only 41,000 miles, now needs replacement of steering rack and pinion as well as pressure hose.
My steering locks up going at slower speeds and turning. My vehicle has the same issue with the steering as the other 2009-2013 Chevy Traverse steering. It's the same part, issue and vehicle as the warranty was extended to fix the steering up to 10 years and 150,000 miles and I am being told you have not included my VIN # under this warenty and I need a valid explanation why my VIN isn't covered. It's the same issue, the same part and the correct year.
When turning onto a road, from a complete stop, the vehicles steering completely locked, requiring immediate reverse to avoid collision or not end up off the side of the road. If a vehicle was behind us preventing reverse there would have been an accident.
"takata recall" I have had this car for a few years and every year I have had to replace the alternator and or battery. This morning I was driving my son to daycare and my son to work the check battery systems light came on. I know from previous experience that the car is about to completely shut down. As expected a few miles up the road the traction light, ABS light and other lights appeared on the dashboard. The car shut down completely, the hazard lights will not even turn on. As I stated before this is the third time that I have as this problem in the same amount of years. I have taken it to the dealer to be checked but the are not sure what to look for due to the fact that there is not a recall. This needs to be investigated. These cars are built to hold families. The car shutting down for no reason and without much warning is putting lives at risk. The Chevy Traverse is a popular car for families because of the space. There are hundreds of complaints from other families having this same exact problem. Please don't wait until it becomes deadly to take action.
- Middleburg, FL, USA
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Our 2012 Traverse with ~57,000 miles on it had a power steering pump and rack and pinion failure. The vehicle became hard to turn and the two components needed to be replaced. I am told there is a recall on some of the model/years for this issue but not ours. I would like GM to investigate and include our year/model in the recall as well.
The contact owns a 2012 Chevrolet Traverse. The contact stated that the vehicle experienced a loss of power steering while being operated at a low speed. The failure occurred without warning. The freemont Chevrolet dealer was contacted and diagnosed that the power steering rack and pump were defective and needed to be replaced. The manufacturer was notified of the failure, but offered no assistance. The failure mileage was approximately 79,000.......updated 11/16/17
I took my 2012 Chevrolet Traverse in for a standard oil change today and they tell me that I have a steering gear leak at 34,000 miles. I am reading that many others also have this problem. The cost to fix is $1,375. This is a major safety issue and GM should be doing a recall and paying for the repair. I was going to go on a family vacation and now need to get this fixed first.
The contact owns a 2012 Chevrolet Traverse. The contact discovered that power steering fluid leaked from the vehicle. The vehicle was taken to the dealer (joseph Chevrolet in cincinnati, Ohio) where it was diagnosed that the leak was due to a faulty power steering pump. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 43,000. Updated 08/31/17
While driving thru a parking lot there was a loud noise in the front end followed by the steering wheel locking up. I had to shut the engine off and turn it back on to be able to get the steering wheel to move.
Vehicle was traveling apx 25 mph and slowing for a right turn. Car died in busy traffic at intersection on a city street. No warning lights, no oil light and no engine light. Restarted vehicle and it sounded horrible and had no power. Took it into a shop to find the engine had failed due to improper oil pressure. Spun rod bearing, and timing chain failure. Car ran perfect before this incident and I adhered to oil change schedule. I still owe $20,000 on it! GM and Chevy will not help, even tho I bought from a Chevy dealership. Also had to replace power steering pump twice in a year. Blower motor quit working and wiper motor. After researching online, I find to these to be extremely common issues. There was a recall for timing chain and engine failure in 2009 to 2011, then again in 2013 but not 2012" why Chevy"! cost to fix: $9,926. Almost half of what I owe on a vehicle ive had a year.
Takata recall my steering wheel makes noises when I turn right or left. It's really bad when I'm parking my car in a parking lot and need to turn to get in the spot or back out. It's also leaking fluid under my car, possibly the steering wheel fluid.
My Chevy Traverse started making rubbing noises when making hard turns just after it hit 60,000 miles (and had its big maintenance which flushed the power steering fluid). When I took it into the shop I was told that all of the steering components needed replaced (power steering pump and rack, gear, new fluid) and then the car would need an alignment (also just had one with the last service). With a "discount" at the dealership, this cost me $2,428!!! I read that many others have had the same issue, but nothing has been recalled, so it comes out of my pocket to replace faulty parts that were used in my vehicle. I contacted GM and they offered me to extend the warranty on the parts (used the same faulty parts?) that with my mileage will last maybe three years.
I purchased a 2012 Traverse it has known issues and the dealer and the company's headquarters stated they are known issues but there are not any recalls and would not replace or give any discount in fixing the defects. The Traverse driver's seat bracket and side seat cover have been replaced three times, the air condition wiring harness is located in a place the rubs against the chassis and the frame that cause a hole to rub in the line. The front will not remain in alignment. Vehicles are very noisy, we have to talk loud or turn the radio up to hear. I have talked to the headquarters all the way down to the local dealers with no resolution or help. Please help.
Power steering failure. Loud whining from the "steering gear" and "power steering pump" full failure. I was told my vehicle was not recalled. It has approx 60,000 miles on it. Should not be an issue with that many miles unless it's a factory oem defect !!!
Power steering is hard to turn after driving. Go to pull in a parking spot and the steering is hard.in motion while turning into parking space almost ran into parked car.
I purchased a used 2012 Chevy Traverse with only 34,000 miles on it. After owning the car for a month I noticed a strange noise when making sharp right hand turns at low speed (less than 20 mph). Upon examining the car I found power steering fluid leaking from the steering gear. I took the car into the Chevrolet dealership and was told that the steering gear and front struts needed to be replaced.
The contact owns a 2012 Chevrolet Traverse. While driving 35 mph, the steering wheel seized without warning. The contact maneuvered the vehicle to the side of the road to inspect the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure occurred on several occasions. The failure mileage was 90,000.
63,000 miles power steering rack and pinion replaced as had leak. Was told by Chevy dealer this would be $1700 to repair. Went to local auto shop and had replaced for $1300. 2wks later the power steering pump failed while driving with difficulty to steer. Local auto shop referred us to Chevy dealer as this is a known issue with this vehicle and suggested we ask for financial assistance. Contacted Chevy dealer was told power steering up would be $1300 to repair, requested financial assistance being this a known issue. Chevrolet customer service filed claim, was only able to get 10% off cost of replacement of power steering pump at Chevy dealer. Chevy dealer declined my request to contact the district rep concerning this matter and also Chevy customer service said this is all they could do for us. Considering the Chevy Traverse made 2011 are part of a steering recall, I would like Chevrolet to add the 2012 model to this recall for safety reasons and all the complaints of this issue with this year model noted on the internet. I was driving in the vehicle with my grandmother who turned 94 yrs old that same day. I have 3 young children under 5years old who had driven in this vehicle. My concern is that Chevrolet is waiting for a catastrophic event with this safety issue before they recall the steering issues for 2012 Chevy Traverse.
I bought this car used in April 2016, within 72 hours I noticed it was making some horrible noises. My family mechanic said the idler belt tensioner was bad, multi motor issues, 2 fuses were blown, 2 bad window motors, ac was not super cold and the airbag recalls were all still present. I took it back to the dealer to get serviced and one of the employees wrecked it in service and no one told me so I found it when I got home, they kept my car for close to 5 weeks to repair it and then take it to an autobody shop since the dent was bad enough were the rear quarter panel needed to be replaced. Now that I have it back, I have experienced multi times where the power steering goes out in the rain. And today the ac stopped working. I am not saying this is the case for everyone but after researching it, it does appear I am not the only one with negative comments about these cheaply made "american" SUV's. I am a single mother and although I make good money- I do not have enough saved up to take it back to the shop for repairs. I am extremely disappointed in the dealership and Chevy.
A D V E R T I S E M E N T S
- Mason, MI, USA