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10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
162,000 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2016 Chevrolet Traverse seat belts / air bags problems

seat belts / air bags problem

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2016 Chevrolet Traverse Owner Comments

problem #4

Feb 062018

Traverse

  • 620,000 miles

A D V E R T I S E M E N T S

My side detection modules went. The dealership could not get me in for 3 weeks. 3 weeks later I have no electrical power including sporadic headlights, and blinkers. I have no air bags. The parts were on back order. Now its been 6 weeks now. I decide to call Chevrolet customer care. I was told since I am out of warranty they can do nothing for me. That I should go rent a car out of my own pocket till the parts come in someday. They do not care if I am safe since I have no warranty"!?!"! this side detection module is a danger and a safety issue and should be recalled and Chevrolet should be offering everyone involved a rent a car till they can fix the issue. Its a great feeling to know Chevrolet doesn't care at all about your safety!!!

- Grantham, NH, USA

problem #3

Dec 222016

Traverse 6-cyl

  • 12,000 miles
12/21/16 first, I pulled out of driveway and the vehicle would only go about 1-2 miles an hour for several blocks...pulled over and put in park and revved the engine a little and pulled out again. It still wouldn't accelerate at first, then gradually picked up speed and rode the remainder without incident. On 12/22/16, one second I was parking my car in front of the store I work at, and was almost completely stopped with my foot on the brake, when all of a sudden the car lunged forward into the brick wall of the building. The airbag in the steering column deployed. The car bounced back and shut down I think). I reached up and turned the key off & L opened the door & the radiator was leaking onto the lot.. my knees were hurting really bad, both my hands were sore and my left arm. The car front was all damaged with part of the fender on the sidewalk. We called my husband to come and take me to get checked out because I thought I might have cracked both my kneecaps. We contacted our insurance company and they told us to have the car towed to our preferred body shop, which we did. The dr X-rayed my knees and determined they were not broken, just badly bruised. On Dec 26th, I went back to the dr because I started having some pain in my neck/shoulder and they did numerous tests, finding what they thought was a fracture in my neck. I had to wear a brace on it for a week, then more testing determined that what they saw was actually a previous injury that had never been caught. I need physical therapy on the neck issue. I have since found that there are several complaints of these cars suddenly lurching forward when the brake is applied, over a span of 7 years. I am not only thankful I wasn't injured worse, but that there wasn't a person in front of me when this happened. I am very concerned that it could happen again and the outcome could be much worse.

- Grand Island, NE, USA

problem #2

Dec 022016

Traverse

  • 4,000 miles
Unexpected notice of a service warning light that suddenly appeared on my wife's Traverse after driving for 2 weeks..... lisa and I purchased a demo Traverse with 4000 miles, at a ft pierce Chevrolet location recently... we went on a two week trip to Hawaii and returned this past week, as we started the car, upon our return, my wife exclaimed ; I have a warning airbag notice light on.... so I thought !,( maybe it was the fact I hadn't buckled my seat belt yet, as I entered the started car, maybe my seat wasn't function right or something)..... I had her turn off the car and restart it. Continually, (throughout the day yesterday), as we traveled around, doing christmas shopping, this warning reappeared each time we stopped, got out to shop and return to start the Traverse.. when I returned home, I google the meaning of this warning, what was it causes, what it entailed / how to remedy this warning and my startled and dismayed as the search results popped up.... Chevrolet was aware of the design defect in the Traverse vehicles, but did not warn us or other consumers prior to purchasing. The defective airbags causes safety concerns and diminishes the resale value of this vehicle, the defective airbags in the Traverse may cause unsafe driving conditions and financial burden to us as owners. As noted ignoring the active service air bag warning light will eventually result in the non-deployment of the side impact restraints, which include driver and passenger seat-mounted side air bags, front center air bag (if equipped), and the seat belt pre-tensioners. Seems this issue has been a recurring model issue since 2010.. I'm not happy and hope the dealership is able to remedy this issue, for her, in a timely manner, but I still needed to post a notice to this site.....

- Port St Lucie, FL, USA

problem #1

Apr 042016

Traverse

  • 12,000 miles
The contact owns a 2016 Chevrolet Traverse. The contact stated that the vehicle experienced a loss of acceleration and experienced a complete loss of power. The check engine warning indicator illuminated. The vehicle was taken to the dealer where it was diagnosed that the sensors in the accelerator pedal needed to be changed. The vehicle was repaired however the service airbag warning indicator illuminated. The manufacturer was notified of the failure. The failure mileage was approximately 12,000.

- Lynn, MA, USA

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