This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The passenger's seat detector for airbag is not functional. There's a report at my dealer (action Chevrolet) of the default. I also filed a complaint at the GM customer service and aftersales and was told that they would not pay for the seat component involved beeing outside my 60,000 km warranty (was a little over then!). this is not the result of a misuse or water spill on the seat. I feel that the security of my family is jeopardised by this defect. The cost of repair is important and exceeds our budget of operation for that car. Learning now that many Volts of those years were affected by this important problem, I feel that it qualifies for a recall and fixing by GM. Thank you for treating my demand accordingly. [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).'
My 2012 Chevrolet Volt started experiencing problems with the sensor that detects the weight of a individual in the seat. The problem has progressively gotten worse and began around 19,000 miles. It has gotten to a point where if I have a passenger in the car, the air bag warning light will come on after they exit the car. Several other owners in the Volt owners club and various other forums have experienced a similar issue. In my car the air bag warning light comes on when someone rides in the passenger seat and then gets of. The "service air bag" message will stay on until I turn of the car or push the seat cushion with my hand. The problem is that GM is not covering the cost on a car with less than 32,000 miles. Leaving customers with a bill of 800 dollars to fix a component that should last the lifetime of the car. As time progresses it seems to problem is becoming more common place and owners are stuck with the bill. The biggest problem is that the airbag may fail to deploy in the event of a crash.
A D V E R T I S E M E N T S
- Vercheres, NY, USA