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TSB Document:

Affected Component: ELECTRICAL SYSTEM

Summary
This Preliminary Information communication provides information to the technician about vehicles EV range is less than expected, or the estimated EV range on the display is greater than the actual range achieved. Dealer should walk the customer though using the energy screen. The energy screen will help the customer understand were there battery energy is being used. 

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Date Published
MAY 13, 2019
NHTSA TSB #
10161002
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