This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I went to get an appraisal on my car for trade in when dealership told me they couldnt give me full kelly blue book value because of a recall. I was never notified about a recall and had the car for 2 years. I then tried getting a hold of Chrysler no answer and finally talked to customer service from mopar that told me there is nothing rhey can do about it but put me on a tracking list when and if they get parts to fix my car. I got screwed royally bc I cant get more money for my trade in and now am driving a car with an airbag recall. So disappointed and pissed off!!
The contact owns a 2013 Chrysler 200. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called the auto lenders dealer in egg harbor township, NJ who stated that they would call the contact when the part became available for the repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2013 Chrysler 200. The contact stated that the recall notice for NHTSA campaign number: 16V668000 (air bags, seat belts) was received in September of 2016. After contacting the dealer (shumacher Chrysler located in boyton beach, Florida) and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2013 Chrysler 200. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called eau claire automotive group (3200 mall dr, eau claire, wi 54701 (715) 833-7777) where it was confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2013 Chrysler 200. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer was not contacted. The manufacturer was made aware of the issue and opened case number: 30933393, but was not able to confirm when the parts were to become available. The manufacturer offered a loaner vehicle, but the contact declined. The contact had not experienced a failure. VIN tool confirms parts not available.
- Alpharetta, GA, USA
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The contact owns a 2013 Chrysler 200. The contact received notification of NHTSA campaign number: 16V668000 (air bags, seat belts). The part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Sahara Chrysler, Jeep, Dodge of las vegas, Nevada was made aware of the recall and stated that the parts were unavailable. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
I received a recall notice labeled "occupant restraint controller" over one year ago and the dealership has never received parts for repair. (ref: S61/NHTSA 16V-668) in the meantime, I continue to drive a defective vehicle with a significant safety hazard: "may experience a loss of airbag and seatbelt pretensioner capability" 7/1/17 updated 11/06/2017
The contact owns a 2013 Chrysler 200. The contact received notification of NHTSA campaign number: 16V668000 (air bags) however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The keefer Chrysler dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2013 Chrysler 200. The contact stated that NHTSA campaign number: 16V668000 (air bags, seat belts) exceeded a reasonable amount of time for the repair. The contact received the recall notification in October of 2016. The dealer (lake elsinore Chrysler Dodge Jeep Ram, 31400 auto center dr, lake elsinore, ca 92530) stated that the parts were unavailable for the repair. The manufacturer was also contacted and confirmed that the parts were unavailable. The contact was informed that the parts should have been available the first quarter of 2017, but then stated that the date was extended. There was no guarantee for when the parts would be made available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2013 Chrysler 200. The contact received notification of NHTSA campaign number: 16V668000 (air bags, seat belts); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer (frank shoop located at 1470 cherry blossom way, georgetown, ky, 40324) stated that the recall remedy parts were not available. The contact also called the dealer to follow up, but did not receive a response. The manufacturer was notified of the failure and referred the contact to NHTSA. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2013 Chrysler 200. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called a local dealer (tri county Chrysler Dodge located at 15 D & L dr limerock pa 19468 1-877-852-8305) who stated that the parts were on backorder. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and did not offer any assistance. The VIN was unknown. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2013 Chrysler 200. The contact received a recall notification for NHTSA campaign number: 16V668000 (air bags). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2013 Chrysler 200. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags); however, the parts to do the repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. A local dealer was not contacted. The manufacturer was made aware of the issue and a case was opened. The contact would like the manufacturer to buy back the vehicle or perform the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 08/09/17
The contact owns a 2013 Chrysler 200. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer (bergstrom Chrysler Jeep Dodge Ram Fiat of kaukauna 2929 lawe St, kaukauna, wi 54130 (920) 766-6500) stated that the parts were not available for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2013 Chrysler 200. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted (Allstar Dodge and Chrysler in denham springs, la) and confirmed that the parts were not available for the recall remedy. The manufacturer was made aware of the issue and was not able to confirm when the parts were to become available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2013 Chrysler 200. The contact stated that the recall notice for NHTSA campaign number: 16V668000 (air bags, seat belts) was received in September of 2016. After contacting the dealer and manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2013 Chrysler 200. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags). The part to do the recall repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer and the dealer were not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available...updated 08/23/17
The contact owns a 2013 Chrysler 200. The contact stated that the seat belt would not completely retract. The vehicle was taken to a local dealer (armory Chrysler Jeep located at 926 central ave albany, NY 12205 518-641-7647) where it was diagnosed that the seat belt needed to be replaced. The vehicle was repaired. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags) months later; however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer was not contacted. The manufacturer was made aware of the issue. The VIN was unknown. The contact had not experienced a failure. VIN tool confirms parts not available.
A D V E R T I S E M E N T S
- Pottsville, PA, USA