This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I need to get this solved as soon as possible, driving with a defective vehicle is not safe for anyone. Especially my toddler in the back seat, it may not seem like a life threat however it is if I loose control of the vehicle. I am scared of driving this vehicle at the moment.
The contact owns a 2013 Chrysler 200. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags); however, the part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact called the dealer (manahawkin Chrysler located on 500 rt 72 manahawkin, NJ 08050) and was informed that the part was on backorder. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 08/08/17
The contact owns a 2013 Chrysler 200. The contact received notification of NHTSA campaign number: 16V668000 (air bags, seat belts). The parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The local dealer (jerry ulm Dodge Chrysler Jeep Ram located at 2966 N dale mabry hwy, tampa, fl 33607) was made aware of the failure and informed the contact that the parts should be available in 3-6 months. The dealer stated that they would notify the contact when the parts arrive. The manufacturer was notified. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2013 Chrysler 200. The contact received notification of NHTSA campaign number: 16V668000 (air bags, seat belts); however, the part for the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and referred the contact to the dealer. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2013 Chrysler 200. The contact stated that the air bag warning indicator was constantly illuminated. The vehicle was taken to a dealer, but was not diagnosed due to diagnostic fees. The contact was looking up the VIN and discovered that her VIN was included in NHTSA campaign number: 16V668000 (air bags). The part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer stated that there were no recalls on the vehicle. The manufacturer then informed the contact that the VIN was included in a recall, but the part was not available. The failure mileage was approximately 11,000. VIN tool confirms parts not available.
- Wahiawa, HI, USA
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When I purchased the vehicle in 2013 it was considered used at the dealer and soon after purchasing it the passenger seat belt would not unbuckle when the passenger pressed the red button to unlatch the belt. Quite a few times the passenger had to literally climb out from under the seat belt to get out of the vehicle and if it was still latched I really had to pull hard to get it to unbuckle. Sometimes on long trips I would make the passenger sit in the back seat because this became quite an issue. Sometimes it would unbuckle as it should have and other times I fought with it so hard I never thought it would unbuckle. Of course this would happen when the car was stationary but getting ready to drive with everyone putting on their seat belts and it would only be the occupant seat belt that would do this when I parked and everyone was departing the vehicle. The seat belt would not unbuckle. I received a recall notice for this problem without having a solution on or near the recall date of September 13, 2016.. I have been checking the recalls.mopar.com site and there is still no solution. If there was any kind of accident where the occupant could not get the seat belt unbuckled and the airbag not deploying it could be serous if not deadly. I have the original recall notice and a recent update stating the they still do not know how to fix this problem. Who sends out a recall notice without a solution? that worried me right away. I feel they should have given the people that received this recall notice a solution right away there are people that have might have been seriously injured or even died because of this. This recall is something that they stated if someone other than the dealer fixed the problem it would still have to go to the dealer to make sure it was fixed correctly. It started happening right away and maybe thats why it was back at the dealer.
I received a recall notice in Nov. 2016 that my car "may experience a loss of air bag and seat belt pretensioner deployment capability during a crash due to a shorting condition resulting in a negative voltage transient that travels to the occupant restraint controller via the front impact sensor wires". it also states in bold type "the potential loss of air bag and seat belt pretensioner deployment capability during a crash may increase the risk of injury in a crash". I registered online to be notified when the part for repair is available, and as of May 12, 2017 the part needed for repair is still not available! this is ridiculous and dangerous and I am extremely angry at Chrysler's lack of concern in making this repair available for my vehicle, as well as the safety of family and myself!
Takata recall. The contact owns a 2013 Chrysler 200. The contact received notification of NHTSA campaign number: 16V668000 (air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Mopar still has not had the parts to fix a recall that occurred 7 months ago. The recall is for a short that could impede the deployment of airbags in a crash.
The contact owns a 2013 Chrysler 200. While driving at low speeds, the vehicle was difficult to shift from first to second gear. There were no warning indicators illuminated. The vehicle was taken to a dealer, but the failure could not be duplicated. The issue occurred intermittently. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact was informed that owners would receive a second notice when remedy parts become available in June of 2017. The failure mileage was unknown. VIN tool confirms parts not available.
Takata recall. The contact owns a 2013 Chrysler 200. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall. The contact owns a 2013 Chrysler 200. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags); however, the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2013 Chrysler 200. The contact received notification of NHTSA campaign number: 16V668000 (air bags, seat belts). The part needed for the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2013 Chrysler 200. The contact received notification of NHTSA campaign number: 16V668000 (air bags) however the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Updated 05/19/17 updated 05/24/2017
The contact owns a 2013 Chrysler 200C. The contact received notification of NHTSA campaign number: 16V668000 (seat belts, air bags); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2013 Chrysler 200. The contact received notification of NHTSA campaign number: 16V668000 (seat belt, air bags) however, the part for the repair was unavailable. The contact stated the manufacturer exceeded a reasonable amount of time for the recall repair. The contact had not experienced any failure. The manufacturer was made aware of the issue. Parts distribution disconnect.
For 6 months Chrysler has not had parts to correct this very important recall, and their failure to do so could result in my injury or death in an accident (exact wording from their own website here:) the vehicles may experience loss of air bag and seat belt pretensioner deployment capability in certain crash events due to a shorting condition resulting in a negative voltage transient that travels to the occupant restraint controller via the front impact sensor wires. The potential loss of air bag and seat belt pretensioner deployment capability in such crash events may increase the risk of injury in a crash. Nhsta recall number is 16V-668
A D V E R T I S E M E N T S
- Casselberry, FL, USA