This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2010 Chrysler Town and country. The contact stated that the vehicle suddenly stalled while driving various speeds. The failure occurred mostly when the vehicle was coasting. On once occasion while attempting to make a left turn, the vehicle suddenly stalled and struck a curb. The contact injured his right forearm. Medical attention was not needed. A police report was not filed. The vehicle was taken to a certified mechanic who was not able to identify the cause of the failure. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not made aware of the failure. The contact also mentioned that due to the failure the vehicle was rear ended a few times. The approximate failure mileage was 87,000.
Engine stopped running while driving at speeds less than 40 mph and greater than 30 mph 3 times on 30 Oct 2019 and again 3 times on 31 Oct 2019 while my wife was driving. There was no warning. She could not steer the vehicle and had to come to a complete stop to start the vehicle. Each day the stoppages occurred within 2 hours. This problem occurred a few months earlier and was reported.if you locate that report would you E-mail it again to me for my records. Thank you/ marc
I experienced the following issue which is addressed in a recall however, my vehicle was not included in the recall. I replaced the part, out of pocket, and am attempting to recoup the cost. I took the van to a Dodge/Chrysler dealership and the van showed no codes, etc to indicate the issue. I simply went out on a limb to guess if this was the problem. I have receipts showing purchase for the repair. This should be covered. My family was in danger every time we drove and Chrysler refused to do anything about it!!!! the new win module solved the issue and it has not stalled once since the new one installed! March 1, 2011 NHTSA campaign number: 11V139000 ignition switch engine shut off while driving could increase the risk of a crash. NHTSA campaign number: 11V139000 manufacturer Chrysler group llc components electrical system potential number of units affected 195,798 summary Chrysler is recalling certain model year 2010 Dodge journey, Grand Caravan, and Chrysler Town & Country vehicles manufacturer from August 3, 2009, through June 17, 2010. Some vehicles may experience inadvertent ignition key displacement from the run to accessory position while driving causing the engine to shut off. Remedy dealers will replace the win modules free of charge. The safety recall is expected to begin during July 2011. Owners may contact Chrysler at 1-800-853-1403. Notes Chrysler safety recall no. L02 & L25. Owners may also contact the National Highway Traffic Safety Administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to www.safercar.gov.
Last night our van just shut down driving down the road so I had no power steering or brakes. Looking into the problem on the internet I discover that this is a common problem with the Town and country. And this isn't the first time this has happened to us. It always happens in motion. This is probably the third or fourth time it has happened. Checked the VIN for any recalls and had no recalls come up. Now I'm furious that Chrysler does not want help anyone with the problem. This is my wife's main vehicle and hauls our 3 kids in it. It is only a matter of time before someone is killed. I have owned several Chrysler vehicles over the years. I financially can't go buy another brand of vehicle at the drop of a hat, but I will get rid of this problem as soon as I can and go out of my way to discourage anyone from buying Chrysler. I don't care if they go out of business. Obviously the people at Chrysler don't drive their own product or this wouldn't be an issue anymore.
- Stapleton, NE, USA
Search CarComplaints.com for these popular complaint phrases...
Coming to a stop or slowing down or even cruising at even 40 mph, the RPM's will drop to zero without warning and the engine will shut off. Sometime this will be preceded by a jerking motion in the car. If we put the car in neutral we can immediately restart the engine. This is dangerous as we lose power steering and brakes when this happens and if we are in the middle of a turn it is very difficult to complete the turn and we are exposed to oncoming traffic. We have never yet had these ignition problems occur on the highway. Also, our ignition key fob has many times mysteriously turned our car on or off, has caused the alarm to come on, has locked and unlocked our car, and has even opened our windows part way when we are approaching our van. These things have been occurring for about 4 years. We have had a Chrysler dealer service dept. And another reputable mechanic both unsuccessful at finding the cause of these problems.
The contact owns a 2010 Chrysler Town and country. While driving, the vehicle stalled without warning. In addition, while driving in traffic, the contact released the brake pedal and depressed the accelerator pedal twice, but the vehicle failed to accelerate. The vehicle stalled and began to roll. The contact shifted into neutral and, when the vehicle was restarted, it resumed normal operation. The contact stated that the failure recurred three times. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The manufacturer was notified of the failure and informed the contact that there was an unknown recall for the year, make, and model vehicle; however, the contact's VIN was not included. The approximate failure mileage was 138,000.
The contact owns a 2010 Chrysler Town and country. When the key was inserted in the ignition switch, the contact heard an abnormal clicking noise and the vehicle failed to start. There were no warning indicators illuminated. The contact changed the battery and had to hit the starter with a hammer. The vehicle was towed to gwinnett Chrysler Dodge Jeep Ram (5054 ga-78, stone mountain, ga 30087, (404) 492-6831) on several occasions where it was diagnosed that the starter, ignition, two keys, wiring, and engine needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the dealer, but they could not duplicate the failure. The vehicle was taken to an independent mechanic who stated that the transmission needed to be replaced. The failure recurred. The manufacturer was contacted and did not assist. The failure mileage was 103,450.
Vehicle has been losing power suddenly, without warning for several months. The issue occurs at various speeds, road conditions, after various running times. When power is lost the lights fail to operate, the engine completely stops, signals dont work, steering is minimal. We have almost been in several accidents. The dealership it was taken to only provided a failing egr valve as a diagnosis with an estimate of over $700. However, research did not indicate that would resolve the sudden shut-off. I took it to a private garage after noticing the engine tended to shut down when the keys seems to be touched. I was able to replicate the issue reinforcing my assumption. The shop replaced the ignition module (as has been recalled with other Town and country vehicles) and I have not had a single issue. The failing ignition module has been an issue in thousands of vehicle and this should be included.
The contact owns a 2010 Chrysler Town and country. The contact stated that the engine failed and stalled without warning. The failure occurred when driving at low speeds or highway speeds of 60 mph. The contact stated that the traction control indicator illuminated after the failure occurred. The contact stated that the failure occurred intermittently. The contact took the vehicle to friendship Ford (3192 w state St, bristol, tn 37620, (423) 652-6200) to be diagnosed, but a failure code could not be found. The dealer also test drove the vehicle and was unable to duplicate the failure. The contact also took the vehicle to an independent mechanic, but the mechanic was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was contacted. The failure mileage was not available.
In attempting to turn North on to route 29 from the kroger gas station in chilicothe, il the vehicle entirely shut down when partially through the turn. The lighting turned off, the engine shut down, and power steering did not operate. I was able to shift the vehicle into neutral, and attempted to the vehicle. It started but instantaneously shut down again. I attempted once more and it started and I quickly shifted into drive to avoid being struck by another vehicle on the 2 lane roadway.
Vehicle's system (electrical, motor, steering) shuts down while in operation. Lights do not function, loss of power steering, braking is limited. This has been an ongoing issue with a previous complaint filed (11166442). When the vehicle loses power, if the key fob is touched, the vehicle may regain power suddenly.
The contact owns a 2010 Chrysler Town and country started having problems after reaching 90,000 miles. The contact stated that the engine stalled on numerous occasions while the vehicle was in motion, contact states there is no steering or brakes at this point. The contact was able to pull the vehicle over to the side of the road and it restarted normally. The vehicle was taken to friendship Chrysler Jeep Dodge Ram (2638 w state St, bristol, tn 37620, (888) 374-3633) and an independent mechanic, but the failure could not be duplicated. The manufacturer instructed the contact to take the vehicle back to the dealer. The contact complied, but the dealer still could not diagnose the cause of the failure. The manufacturer stated that nothing else could be done. The failure mileage was 130,710.
While driving the car unexpectedly cut power to the engine. The electronic stability control light illuminated. Without the ability to drive I slowly coasted to the side of the road. I put the car in park and then in drive again but still the gas petal was not having any effect. I had to shut the car off and restart to get going again. The van is new to us and has happened twice in the three days we've owned it. This is extremely unsafe as it is a complete loss of power in the middle of driving and I can easily see how this unexpected event could cause a rear end collision.
The contact owns a 2010 Chrysler Town and country. While driving various speeds, the vehicle shut off. Jason lewis Chrysler Dodge Jeep Ram (120 auto ln, sparta, tn 38583, 931-738-9275) performed diagnostic testing, but found no failure. Another unknown dealer stated that there was another vehicle with the same failure. The dealer further stated that a new computer system may need to be installed at the cost of $2,500 in the near future. The manufacturer was not contacted. The failure mileage was 98,200.
While driving the van will just shut off/stall with no warning. Which then locks the steering even if in the middle of turning. Its very dangerous.we have taken it to the mechanic multiple times but they cant figure what the issue is because whatever it is is not throwing a code. It happens every time its driven.
A D V E R T I S E M E N T S
- New Baltimore, MI, USA