This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
During an auto accident the ram emblem on my steering wheel shot off of the steering wheel when the air bags deployed and becoming a projectile and hitting me in the neck leaving a deep bruise and abrasions to the area the ram emblem hit. Its been nearly 3 weeks and the bruising is still present and the skin is still red from the injury. Attached and you can even see the ram horns in in neck. This photo taken later that day. If this can happen in my with my accident I was just lucky it didn't hit my eye or worse. The contact stated that they now have a permanent scar on their neck from the steering wheel projectile. They have not contacted the manufacturer and the vehicle is no longer in their possession.
Engine quit with no warning. Steering and brakes compromised. Shifted into neutral while in traffic.has been occurring more and more frequently. Dealer reports cannot replicate. Sounds just like the recalled GM's.
2009 Dodge Challenger. Consumer writes in regards to a defective serpentine belt tensioner. The consumer stated the belt came off and the vehicle lost power steering. According to the invoice, the pulley melted and the bearing froze up. The consumer stated it was the second time, the same part exploded, which caused the serpentine belt to come off. The vehicle had to be towed back to the dealer.
In 2009 I purchased a Dodge Challenger srt 8. since I have had the vehicle it has stalled many times. Every time it's when I slow down and make a left or right turn. While turning the vehicle stalls and you loose steering and brakes. Last incident was earlier this week, my wife slowed down to make a left turn into our subdivision and he vehicle stalled in the oncoming lane and she was almost struck. She had to put the vehicle in neutral and restart the vehicle to exit the roadway. I have called the dealership many times and they say there's nothing wrong with the vehicle. I looked online for a fix and there doesn't seem to be any, although there are a lot of Dodge vehicle owners with this problem.
Ordered new tires for vehicle, I was told that the rack and pinion was leaking and it would cost $ $585 to fix it. I drive this vehicle summers only. I have only 15000 miles on the car. I do not believe this should happen this early. The car has never been in any kind of mishap.
- Lanoka Harbor, NJ, USA
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I took my car in to the local Dodge dealer for a scheduled inspection of the drive train. The inspection was good, but a shop note indicated there was a leak in the power steering system. The tech filled the power steering fluid reservoir and the service department rep indicated she would call me later when I asked about the cost to repair the leak situation. When the service department later called, I was told that the repairs would require replacing the rack and pinion unit and connecting hoses, etc. I asked about the cost, and was told the cost would be in excess of $1100! I expressed my dismay and said I needed to think that over. The service rep then indicated I should keep an eye on the steering fluid level until repairs were made! this vehicle is like new! I have approx. 12000 miles on it in almost 5 years! I investigated this situation via the internet, and I found this is a common issue with these vehicles. I then searched recalls, and to my surprise, there is no recall for this! I am of the opinion that Chrysler motors should have made the owners aware of this recurring issue, so owners could have had repair work done while said vehicles were still under warranty. I consider this to negligence on their part(Chrysler), and feel they should pay for this repair in part or in full. I apologize if I am filing my report with the wrong Agency, but I would appreciate you reviewing this situation or redirecting me to the people who may assist me.
My 2009 Challenger has stalled twice when making a right-hand turn. 4/11/11 - I was driving between 30-35 mph. I started braking so I could turn right into my office parking lot. As I started to turn right, the engine just turned off - there were no idiot lights on the dash. I restarted the car, but I could not get it to move - drive would not work - reverse would not work - still no idiot lights on the dash. I turned the car off and restarted it again - and was able to drive the car. 7/27/11 - same right-hand turn - I was driving between 30-35 mph. I started breaking so I could turn right into my office parking lot. As I started to turn right, the engine just turned off - there were no idiot lights on the dash. I restarted the car and was able to drive the car with no problems. Gas gauge showed a little above one-quarter. There were 16,630 miles on car on 7/27/11. My husband's 2010 Challenger with low mileage, has stalled twice - most recently on 7/25/12.
The contact owns a 2009 Dodge Challenger. The contact stated that while driving 15 mph, the vehicle lost power as if it had stalled but the engine continued running. The power steering had also become inoperable. The contact turned the engine off and restarted the vehicle. Once restarted, the contact was able to accelerate and had regained steering capabilities. The vehicle was taken to the dealer who was unable to diagnose a failure. Approximately one year later, the failure recurred. The vehicle had not been repaired. The failure mileage was 11,000 and the current mileage was 34,000.
A D V E R T I S E M E N T S
- Bastrop, TX, USA