This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My 2017 Dodge Charger daytona 392 (R/T scat pack) has an inherently dangerous intermittent electrical failure. While traveling 77mph on interstate 70 the evic screen indicated a fcw warning with the system turned off, loss of the ABS, esp, SRS, then total loss of electric steering with no throttle or breaking input response. Said vehicle then violently downshifted from 8th gear to 3rd gear causing the rear wheels to break traction subsequently resulting in full loss of lateral control of the vehicle. I fully depressed the emergency break as the rear of the vehicle began to drift to the left resulting in flat spots on both rear tires as I skidded to a hault. I have addressed this issue with 4 local dealers in kansascity to no resolve. After this failure occurs and the vehicle is shut off for any length of time the gague lightning flashes intermittently then flashing/clearing the PCM wiping every code out. Once captured by a service writer stationary after having the vehicle towed to a dealership using the obd2 data recorder were 277 faults all sighting electrical over vaults and electrical failure of the tcm. Fca assigned a case manager who did nothing. After consistent calls to fca corperate I was assigned a "star case" and said case was given to the 91 team who have also done absolutely nothing. This vehicle isn't just dangerous for my family and myself but other motorists as well sighting total loss of control when this event occurs. I purchased said vehicle March 20, 2017 and have dealt with this since day 8 of ownership. The vehicle now has 8,522 miles and there's no resolution in sight. I can't even get local dealers to change the oil under the mvp maxcare unlimited warranty.
Vehicle would not start. Towed to dealer. Dealer states the body control module needs to be replaced. Vehicle is not drivable. The original module #68354142 is no longer available and has been replaced with revision aa and revision ab both on backorder. Vehicle has been at the dealers for 24 days waiting on new module. Module is scheduled to arrive at dealers location 4/10/2017. This module controls everything inside the vehicle and is linked to the battery. This module created a constant drain of power, making the vehicle unsafe to take anywhere. Only had the vehicle for 3 weeks until this problem occurred.
- Blaine, MN, USA
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- Lenexa, KS, USA