This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Transmission failure after 6 years. My transmission temperature light came on and I was not able to accelerate over 5-10 mph. I was told by the dealer that my warranty had expired and it was over the mileage. However, I would have to pay $6,000 to have everything fixed. These were the issues: - transmission re-haul ($4,150) - catalytic converter ($1,100) - differential service ($500) this is absolutely ridiculous to pay $6,000 for transmission services after 6 years old.
The contact stated the rear differential clutch pack retainer clips broke, causing damage to the rear differential. He took the vehicle to a dealer, who confirmed the damage. This was not covered by warranty. The vehicle is currently being repaired by the contact himself.
2001 Durango unsafe to drive while in 4 wheel drive. The problem was not with the transfer case. The problem was that the vehicle had two different differentails on it.
The differential on the front of the 2001 Durango was different than the one in the rear. This was causing a hazard for driving. It entailed the changing on one rear end. Vehicle was bought at an auction. It had a manufacturer's defect. The consumer has been in contact with Chrysler, and Chrysler repaired the defect. Consumer had to pay the bill for that. The consumer noticed this when they tried to put the Durango into 4 wheel drive, and it started erratically. The front differential was the correct one, but the rear was not the correct one. The front differential is 396 and the back was a 355 from the factory. The consumer stated Chrysler sent a check for the repairs. Updated 11/16/05.
The vehicle rear differential was replaced at 60000 miles because it made noise. While the rear differential was being replaced the dealer informed the consumer that both the upper and lower ball joints were bad. The consuemr requested reimbursement for the ball joints since they were recalled.
A D V E R T I S E M E N T S
- Atlanta, GA, USA