The contact owns a 2012 Dodge Durango. The contact stated that while driving at undisclosed speeds, the vehicle stalled without warning. The contact also stated that while starting the vehicle, the vehicle experienced a misfire. The contact then received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was unavailable. The vehicle was taken to bud clary moses lake Chrysler Dodge Jeep Ram (12174 N frontage rd, moses lake, wa 98837) and it was confirmed that the part was not available. The vehicle was diagnosed and the contact was informed that the failure was attributed to the fuel pump failure. The contact was notified of a repair using an aftermarket part however, the part was not approved by the vehicle manufacturer. The contact agreed to have the vehicle repaired using the aftermarket part. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and informed the contact that he was eligible for reimbursement if the repair was paid for out of pocket. The vehicle was repaired. The failure mileage was 66,000. VIN tool confirms parts not available.

- Moses Lake, WA, USA

The contact owns a 2012 Dodge Durango. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was unavailable. Tallassee automotive (1618 gilmer ave, tallassee, al 36078, (334) 283-6815) was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that on several occasions while attempting to start the vehicle, the vehicle failed to start-up. The vehicle was taken to the same dealer and the starter was replaced three times. The contact stated that there was an abnormal noise coming from underneath the vehicle at various speeds. The contact stated that the failure was related to NHTSA campaign number: 11V487000 (engine and engine cooling) however, the VIN was not included. The manufacturer was made aware of the failure. The approximate failure mileage was 135,000. VIN tool confirms parts not available.

- Tuskege, AL, USA

The contact owns a 2012 Dodge Durango. The contact stated while driving 50 mph, when the vehicle stalled without warning. The vehicle was restarted and taken to dadeland Dodge Chrysler Jeep Ram located at 16501 S dixie hwy, miami, fl 33157, (305) 278-9994, where the vehicle was diagnosed and the contact was informed that the fuel pump relay needed to be replaced. The vehicle was repaired however, the failure recurred. The vehicle was included in NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was not yet available. The manufacturer had been informed of failure. The failure mileage was approximately 45,000.

- Winter Park, FL, USA

The contact owns a 2012 Dodge Durango. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the part to do the recall repair was unavailable. The contact called three unknown dealers and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated while driving 30 mph, the vehicle independently decelerated from 30 mph to 10 mph. The contact stated check engine warning light was illuminated. The vehicle resumed normal operation after the vehicle was turned off and restarted. The vehicle was taken to independent mechanic where it was diagnosed and the mechanic retrieved the fuel failure detection code. The dealer was contacted, and stated that currently there was no fix for vehicle. The manufacturer was not made aware of the failure. The approximate failure mileage was 110,000. VIN tool confirms parts not available. (recall related incident)

- Ordway, CO, USA

First started with locks on doors, then fuel gage now does not start at all. Electric lights would just start going on & off while driving it would slow down and could not pick up speed sometimes while driving on street.

- Jackson, MS, USA

The contact owns a 2012 Dodge Durango. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the parts to do the repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that the parts were not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts no available.

- New Hafrtford, CT, USA

The contact owns a 2012 Dodge Durango. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the parts to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that on occasions the vehicle was difficult to start. Neither the dealer nor the manufacturer was contacted or informed of the failure. The approximate failure mileage was 130,000.

- Bowdon, GA, USA

My 2012 Dodge Durango has lost all power while I have been driving it. Today is the 4th time this has happened in about 2 months. I have been driving and without any warning the car stops running and all electrical is gone, my dash is blank. I was almost in an accident today. I pulled out on a busy street and lost all power. I was able to stop in the middle turn lane and put it in neutral. It is very scary each time it happens without warning!!! this issue must be addressed and fixed. My safety and my family's safety is at stake! I am afraid and won't drive it on the interstate. This engine failure has happened 4 times in the last couple of months. This sounds like manufacturer recall # V62, NHTSA recall # 19V-813 with the stall condition while driving the vehicle. A fuel pump relay failure. (recall related incident)

- Lake Worth, FL, USA

The contact owns a 2012 Dodge Durango. The contact received notification of NHTSA campaign number: 19V813000 (electrical system) however, the parts to do the repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was contacted and confirmed that the parts were not available. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Depauw, IN, USA

The contact owns a 2012 Dodge Durango. The contact stated that while pulling up into ann independent mechanic, the vehicle stalled while the alternator warning light illuminated intermittently. In addition, the windshield wipers operated independently with several warning lights illuminated. The contact stated that the vehicle was shifted into neutral and was pushed inside the garage bay. The contact was informed that the alternator was smoking and needed to be replaced. The vehicle was towed to hawk Chrysler Dodge Jeep Ram 7911 w roosevelt rd, forest park, il 60130 where it was diagnosed that the alternator needed to be replaced. The vehicle was not repaired. The VIN was not included in NHTSA campaign number: 17V435000 (electrical system). The manufacturer was notified of the failure and provided a case number. The approximate failure mileage was 96,000.

- Oak Park, IL, USA

The contact owns a 2012 Dodge Durango. The contact stated that while driving at 25 mph, several warning lights illuminated as the alternator started to fail. The contact was able to pull the vehicle off of the roadway. The contact was unable to restart the vehicle. The contact had the vehicle towed to (kincheloe motors, 1611 14th St, parkersburg, wv 26101) where the alternator was replaced under warranty. The contact stated that the battery had to be replaced at a cost of $400 out of pocket. Upon investigation the contact associated NHTSA campaign number: 17V435000 (electrical system) with the failure. The manufacturer had not been notified of the failure. The failure mileage was 165,000.

- Parkersburg, WV, USA

The contact owns a 2012 Dodge Durango. The contact stated that while attempting to start the vehicle, there was knocking noise in the engine. The contact was able to start the vehicle after several attempts. The vehicle was taken to hill-kelly Dodge Chrysler Jeep Ram (6171 pensacola blvd, pensacola fl 32505, (850)972-2050) to be diagnosed. The contact was informed that the failure was due to the fuel pump relay. The contact was informed that the vehicle was included in NHTSA campaign number: 19V813000 (electrical system) however, the part was not yet available for the recall repair. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 100,000. The VIN was unavailable.

- Crestview, FL, USA

My car will not start due to the fuel pump relay recall

- Sharpsburg, MD, USA

The contact owns a 2012 Dodge Durango. While the vehicle was parked, the battery warning indicator illuminated. The contact turned the ignition off and on, and the warning indicator turned off. The contact stated that the warning indicator illuminated multiple times. The vehicle was taken to an independent mechanic, but the failure could not be duplicated. The contact replaced the battery, but the failure continued. The vehicle was not diagnosed or repaired. The dealer and manufacturer were not notified. The failure mileage was 157,000.

- Detroit, MI, USA

The contact owns a 2012 Dodge Durango. While driving 40 mph or higher, the vehicle turned off when the brake pedal was depressed. In addition, all the electrical systems disengaged. There were no warning indicators illuminated. When the vehicle was restarted, it resumed normal operation. The failures occurred intermittently. The contact called premier Chrysler (located at 7301 artesia blvd, puena park, ca 90621, 714-528-5337), but they were unable to determine the cause of the failures. The manufacturer was made aware of the failures and opened a case, which had not been resolved. The approximate failure mileage was 10,000.

- Fullerton, CA, USA

The contact owns a 2012 Dodge Durango. The contact received a recall notification for NHTSA campaign number: 19V813000 (electrical system) and stated that the manufacturer exceeded a reasonable amount of time to repair the vehicle. Schumacher Chrysler Dodge (2102 S federal hwy, delray beach, fl 33483) confirmed that parts were not available to perform the recall repairs. The manufacturer was not notified of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Boca Raton, FL, USA

I've have an ongoing problem with the check engine light and feeling like the truck is going to stahl. Can't remote start my truck because of this problem. I've taken it to get repaired several times for the same issue and still have not fixed the problem. I just got my truck back on 10/25/19 and didn't drive it until Monday 10/18/19 and check engine light came back on and feeling like it's going to stahl. I want my truck to be repaired already.

- Massapequa Park, NY, USA

2012 Dodge Durango has history of starting and stalling problem. While vehicle was under warranty, it would stall right after you start it. The dealer performed fuel pump relay recall, and problem was not fixed. The next dealer remove the external fuel pump relay and replaced tipm, problem was still not fixed. Dealer then re-completed the fuel pump relay recall, problem still not fix. Now the vehicle is stalling while driving down the road and seems to happen when you turn the steering wheel. There is a recall for this issue (T36) but Dodge is saying that my vehicle does not qualify for that recall. This is a very dangerous issue and is can/will lead to a vehicle accident when we can't control the vehicle going down the highway as it keeps shutting off.

- West, TX, USA

The contact owns a 2012 Dodge Durango. The contact stated that the vehicle was repaired per NHTSA campaign number: 15V115000 (electrical system); however, the remedy failed to repair the vehicle. While accelerating from a stop, the vehicle stalled. The vehicle was towed to the contact's residence. The contact mentioned that the fuel pump was inoperable and an abnormal clicking noise was heard. Also, the vehicle periodically failed to start. Galeana Chrysler Jeep Kia (180 greystone blvd, columbia, SC 29210, (803) 779-7300) was contacted and informed the contact that the failure was due to the bypass for the fuel pump. The contact was referred to the manufacturer to see if the repair would be covered. The vehicle was not taken to a dealer or independent mechanic for diagnostic testing or repairs. The manufacturer was made aware of the failure and informed the contact that the vehicle would not be covered. The failure mileage was 180,000.

- Hopkins, SC, USA

I started my truck up the engine light brake light and power steering light all came on at the same time, then my power steering went out and my dash started to blink in and out

- Cleveland, OH, USA