Sudden electrical failure while driving on a city street. Alternator failed at 62,000 miles.

- Riverside, CA, USA

The battery light indicator illuminated in the driver's information panel. Within another minute the drivers seat belt warning began chiming & flashing in the display also, even though the driver's seatbelt was buckled. At this time all of the indicators in the driver's information panel began sporadically flashing. Within the next few minutes, the power steering stopped working & the car shut completely down. I had the vehicle towed to a mechanics shop. There, they replaced the battery & alternator. Upon replacing the parts, the mechanic listed "more issues exist, vehicle still does not stay running. Possible issue with ECM and/or cac". the mechanic also pointed out to me safety recall P60/NHTSA which was for a 2012 Dodge Durango (same model year as mine). When I contacted the Dodge dealer about this recall, he instructed me that it was only for the 160 amp alternator. Mine contained the 180 amp alternator & was built about a month before the recalled vehicles. However, both the 160 amp & the 180 amp alternator seem to suffer from the same problems. With only a short check of the internet, I was able to identify over 100 cases of 180 amp Dodge Durango suddenly losing power while being driven & causing catastrophic electrical failure; some traveling as fast as 40-50 mph. Lucky for me, I was only going 10-15 mph within the city limits of bloomington, Illinois. Although it was around a curve the issue began while I was driving straight on a 6 lane bypass driving between 40-45 mph. I can not begin to explain how unbelievably frustrating it is for the automaker to deny their culpability on an issue that is putting thousands of families in grave danger & equally as disappointing to force their own customers to foot the bill for their own careless mistake.

- Normal, IL, USA

The contact owns a 2012 Dodge Durango. While driving 50 mph, every indicator on the instrument panel illuminated, the windshield wipers activated independently, the power steering failed, and the vehicle stalled and lost all power. The vehicle was towed to crossroads Chrysler Jeep Dodge Ram (4510 whitehill blvd, prince george, va 23875) where it was diagnosed that the alternator failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and stated that the contact would need to pay out of pocket because the VIN was not included in NHTSA campaign number: 14V634000 (electrical system). The approximate failure mileage was 112,000.

- Chester, VA, USA

The contact owns a 2012 Dodge Durango. While driving 35 mph, the vehicle stalled without warning. The contact was able to restart the vehicle. On several occasions, the vehicle stalled immediately after starting. The contact stated that the vehicle would start up after five minutes. The vehicle was taken on several occasions to several independent mechanics to be diagnosed. The contact also stated that addy's harbor Dodge Inc, located at 4849 highway 501, myrtle beach SC, 25979, diagnosed that the accelerator pedal and brake pedal were being simultaneously depressed. The contact was informed by the independent mechanic that the CX5 module in the vehicle needed to be replaced. The contact stated that the vehicle was currently being repaired. The manufacturer was made aware of the failure, but did not offer assistance with having the vehicle repaired. The approximate failure mileage was 17,000.

- Edwardsville, PA, USA

Driving 50mph with my family when the vehicle completely shut down and I lost control of the vehicle. Luckily we were able to stop on the side of the road.

- Reinholds, PA, USA

As vehicle was being parked in drive way check engine light came on. As driver walked past vehicle on the way in house he smelled something so popped hood and noticed smoke coming from what appears to be alternator and noticed burn marks. Power seemed to be gone as remote would not work to lock doors. Roadside assistance came and when he connected a little battery pack type thing to battery to try and charge there were sparks. When he attached jumper cables, they got fried to the point the handle was separated from the cable and just short of catching fire but the other car was turned off to avoid the fire. Truck was towed to shop. They said they could not get car to even jump or start using battery pack and when they replaced the battery all together whatever the issue is fried that battery. Again was able to smell something. Was advised it appears to be associated with the wiring. On 5/10 car was taken to Dodge dealer for check engine light and was told fuel pump was issue since relay had been previously replaced as part of recall but when they took relay off they found burn marks on it as well and replaced it.

- Avondale, AZ, USA

While driving, the alternator failed causing a near crash with myself, my daughter, and two granddaughters in the vehicle. I never received a recall notice for this issue, but have never heard of an failed alternator actually shutting down a car while driving! with a little research I found that there is, in fact, a recall for this exact issue, on this year vehicle, and yet somehow my VIN is not included in the recall?? it's a $1700 repair.. besides the expense, it's a huge safety issue. My alternator failed, exactly as warned in the recall -- the repair should not be at my expense. This is not ok!

- Alta Loma, CA, USA

The contact owns a 2012 Dodge Durango. While exiting the highway, the vehicle lost power and various warning indicators flickered. The vehicle was coasted to the side of the road and then towed to the contact's residence. The contact replaced the battery and drove the vehicle to the dealer. The mechanic diagnosed that the alternator assembly needed to be replaced. The VIN was included in NHTSA campaign number: 15V879000 (electrical system, interior lighting). The contact notified the manufacturer. The failure mileage was not available. Parts distribution disconnect.

- South Gate, CA, USA

The contact owns a 2012 Dodge Durango. While driving 60 mph, the vehicle stalled and the battery warning indicator illuminated. The vehicle failed to restart and was towed to the dealer where it was diagnosed that the starter and PCM box failed. An unknown wire related to the PCM box burned and the starter and PCM box needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was 57,377.

- Bronx, NY, USA

My Durango died while driving. I had just had the battery tested and was told it was probably the alternator. I did not make it home 2 miles away. It was towed to a Firestone who replaced the alternator and battery to discover the PCM was ruined. They told me that there was a recall for a 2012 Dodge Durango but it was for the 160 amp alternator and not for hte 180 amp alternator. They said the recall number was P60 and everything that happened to my Durango matches the signs and symptoms of the recall. My Durango was later towed to the dealership who replaced the battery, alternator and PCM.

- O'fallon, IL, USA

My battery light came on. Within minutes all the other lights on my dashboard came on, my air starting blowing hot and then it started to stall. Luckily I was on a small road and was able to coast off onto the grass. The car was dead and smoke was pouring from the alternator. I went and bought a new battery and alternator. Within in 2 minutes of installing both, my car did the same exact thing. I had to have it towed to the dealership. I was told it was the alternator. I explained that I had already replaced it and think it could be more severe. They told me they would replace the alternator with labor I'm looking at $1200. That's not including if that doesn't fix the issue. They sais it could have fried my (PCM) power control module which could cost me at least $1000 more plus labor. How is it they aren't recalling the 2012 Durango with 180 amp alternator but all the others? this car is only 5 years old, I shouldn't have had to replace the alternator going on 3 times now. I don't feel safe driving my son in this car anymore. I've seen enough complaints saying this caused accidents since the car just dies while driving.

- Debary, FL, USA

Upon arriving home, a strong odor of electrical burning was present coming from the engine compartment. The electrical light came on and smoke was visible coming from the engine compartment. The car was parked in the garage and was immediately turned off. Similar to recall P60; however our car was not included in the recall because of a different alternator and slightly different engine type.

- Jupiter, FL, USA

The contact owns a 2012 Dodge Durango. The contact stated that the air bag indicator illuminated intermittently. The vehicle was not diagnosed or repaired. The dealer advised the contact to bring the vehicle to be diagnosed. The manufacturer was made aware of the failure. The contact was advised to have the vehicle diagnosed and the manufacturer would possibly assist with the cost. The VIN was unknown. The failure mileage was 56,044.

- Colorado Springs, CO, USA

The contact owns a 2012 Dodge Durango. While driving 50 mph, the vehicle stalled without warning. The vehicle was taken to an independent mechanic where it was diagnosed that the alternator failed and caused the battery to fail. As a result, the technician stated that the alternator needed to be replaced. The vehicle had not been repaired. The manufacturer was notified of the failure and the VIN was not included in NHTSA campaign number: 14V634000 (electrical system). The failure mileage was 68,000.

- Hayden, ID, USA

The vehicle does not start when you press the keyless ignition switch. This happened last night in a parking lot, this morning in my garage, and twice today in parking lots. It also has happened intermittently over the past several months, but I didn't think anything about it until it happened four times in a row. I have had to press the switch several times to get the vehicle to start and remove the key fob from my purse. This was not the case previously. The battery in the fob is fine, as the remote start, remote lift gate and remote lock/unlock all work. Last night the vehicle did not want to unlock the door using the keyless method and I had to press the remote unlock button on the key fob. Also the easy exit seat does not move when you turn off the vehicle. This function has not been working for awhile, even though it is set to move. I feel that there is a problem within the keyless ignition module.

- Hamburg, PA, USA

The contact owns a 2012 Dodge Durango. The contact received notification of NHTSA campaign number: 15V879000 (electrical system, interior lighting); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

- Clarinda, IA, USA

The vehicle stalls while driving (very intermittently). Does not log any engine codes and mainly happens on deceleration. But has happened at highway speeds when exiting the freeway and also at low speeds when coming to a stop sign. When the engine stalls you loose power steering and brakes but all of the electronics keep working radio, lights, etc... I have called Chrysler care opened a case, which they assisted in scheduling an appointment for the vehicle at the local Dodge dealer. The case was closed by Chrysler since the dealership could not duplicate the problem. We bought this vehicle with 50,000 miles on it and it now has 76,000 and has stalled on us several times I would say (12) over the 26,000 miles we have pout on it. If you google this complaint/problem with the 2011/2012 Durango it is widely known and a very serious issue to be ignoring, someone is going to be killed because of this.

- Grand Haven, MI, USA

The contact owns a 2012 Dodge Durango. While driving approximately 35 mph, the vehicle lost power and various indicators flickered on the instrument panel. The steering wheel locked up. The vehicle was pulled over and later towed to a dealer where it was diagnosed that the starter needed to be replaced. The manufacturer was not made aware of the failure. The vehicle was not repaired. The failure mileage was 107,000.

- New Orleans, LA, USA

Repeated electrical failures at start up. Sept 8 2014- electrical failure at start up: Engine light on, stabilization light on, turn signal non-operational, unable to access the milage/temperature menu/computer, windshield wiper active even though the switch was in the off position. Result: One week in the shop and the steering control module was replaced. - Dec 23- left tail light burnt out and was replaced -Jan 15 2015- second electrical failure at start up: Engine light on, stabilization light on, turn signal non-operational, unable to access the milage/temperature menu/computer, windshield wiper active even though the switch was in the off position. Result: One week in the shop and the steering control module was replaced. April 1 2015- third electrical failure at start up: Engine light on, stabilization light on, turn signal non-operational, unable to access the milage/temperature menu/computer, windshield wiper active even though the switch was in the off position. The dealer kept the car for a week and claimed there was "nothing wrong" with the car. Then I called corporate and was sent over to the resolution team. They arranged for me to drop off the car for testing on April 14. I picked up the car on May 15- they claim there were no fixes were made and that they "couldn't replicate the problem". Feb 3 2017- fourth electrical failure at start up: Engine light on, stabilization light on, turn signal non-operational, unable to access the milage/temperature menu/computer, windshield wiper active even though the switch was in the off position. The dealer said it was a blown fuse but they do not know what is causing this short to happen repeatedly.

- Valencia, CA, USA

I was in line to turn left under the underpass. When I pressed the gas, the vehicle would not move. The wheel locked up as I tried to move forward. I had to turn on my emergency lights and signal other to go around on the right because no one could pass me on the left. I put the car in park and restarted it. There was no dashboard light to indicate that anything was wrong. My son was able to record and show that the vehicle was still in drive and not moving. I contacted the area manager to ask if this known, unsafe vehicle could be bought back at the highest nada value. His response was, 'I'm not offering a repurchase.' He shared that he would get another technician personally involved. We just received the car from the shop on Wednesday, January 25, 2017 after the entire tipm was replaced and it stopped again!

- Houston, TX, USA