This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Request recall from Chrysler Dodge due to rear track light failure. Track light consist of 80% of your rear night time lights. Attached to the track light (rear back up camera and license plate light. I'm not able to travel freely after 7:30 pm due to no license plate light and constant flickering on/off track light. Dozens of youtube videos and different internet blogs complaining of the same issues. Chrysler Dodge is very aware of these issues but refuse to recall the lights. $1,000-$1,200 replacement cost from dealerships. Used with some damage on line sights $600-$850. Issues caused by water/moisture dripping into the cheaply made design with no seal gaskets. Recall please!
Whether it rains or I get my the vehicle washed, water collects in both sides of the tail light and shorts the led out. This poses a risk of night time rear-end collisions if the entire light shorts out which I am afraid it may eventually. The cost is over $1000 to replace it because it is one, big assembly which houses both the left and right lights and also the backup camera.
The contact owns a 2015 Dodge Durango. The contact stated that the lift gate light was retaining moisture, which resulted in loss of the light. The contact stated no warning light was illuminated. The vehicle was not taken to a dealer. The manufacturer was informed of failure and informed the contact that the vehicle was not under recall. The VIN was not available. The failure mileage was approximately 93,000.
Rear racetrack tail lights keep filling up with water from rain, carwashes and melting snow and now has damaged lighting in one area and it's inevitable that other areas will soon be damaged.
I have contacted fca (Fiat Chrysler of America) about the highly common issue with the tail lamp issue on my vehicle as well as many others having the exact same issue. In cold temperatures my center 'track bar' and passenger tail lamp don't turn on whatsoever including the led brake light or turn signal on the one side. When they do decide to work the bottom corners of the 'track bar' appear out and this is due to a highly common issue of the tail lamp assemblies being poorly sealed at the factory allowing water/moisture to make its way in causing the lights to fog up and eventually fail. This can be very easily looked into and verified on multiple forums, customers of the vehicle or even youtube videos addressing this. They need to issue a recall on this addressing this issue as I've been pulled over once due to this issue and almost rear ended at night due to the other driver being unable to see my vehicle with the lights out.
Seat heats don't work properly when remote starts. Sometimes when you manually start they work. Back track light some how got water inside and now the whole track light is not working along with license plate light.
Race track lighting on rear lift gate has burned out. Lighting fixture is supposed to be sealed. Moisture was able to get into lighting fixture causing light to burn out. Neither Dodge customer service, Dodge dealership, or complete titanium plus extended warranty are willing to rectify this problem that is being experienced by many other individuals. This race track lighting fixture illuminates the rear of the vehicle and without it may result in a serious rear end collision.
Rear track lights fill with water. It is really dim and the only way to drain is to unscrew the bolts. Afraid that eventually the whole thing will burn out.
Rear taillight was not sealed properly at factory and water got inside. Water water collected inside and burnt out the right lower taillight. I have seen 100's of other Dodge Durangos with the same problem. Dodge needs to make this right for customers and recall and correct the problem. This problem is occuring when in a car wash as well as in rainy, wet weather.
The rear center lift gate racetrack light (lower right passenger side) is dim and flickers on and off like if I were applying the brakes. This is both when in motion and stationary. I believe water or moisture accumulates in that area. I believe it's a safety hazard and could cause an electrical taillight failure causing an accident. My vehicle is only 5 yrs old and shouldn't be having this problem. I see a lot of 2015 models with that exact same problem and feel that Dodge has a responsibility to its costumers in fixing this. Thank you.
Rear tail light (racetrack light) portion burned out. It was improperly sealed and allowed water runoff to collect inside bottom part. This causes the racetrack light to burnout. This is a hazard that if not fixed and tail lights go out while driving, could cause an accident and seriously injure people.
Water leaks into rear light on the tailgate on a regular basis. Whether the car is parked when it's raining outside or I'm driving in the rain, water gets into the light and now the passenger side portion of the light no longer works. As more water gets in over time I fear more of the lights will go out which could potentially cause an accident or electrical issues inside the tailgate. I have read that this is a very common issue with Dodge Durango's from 2014+ thru the present. Some owners have shared that as this issue worsens the lights flicker which could make other drivers think you are braking which again could cause a motor accident and even loss of life. Dodge has not addressed this issue and charges approximately $1,000 to fix when a better gasket and sealant around the light housing could fix the issue for a fraction of the price.
Rear tail light (racetrack light) was improperly sealed and allows water runoff to collect inside bottom part of racetrack lighting. This causes the racetrack light to burnout and eventually stop working entirely. This is a hazard that if not fixed and tail lights go out while driving, could cause an accident and seriously injure people. This is the most common and worst issue with newer Durango's and because of poor design unknown to purchaser, should not come out of pocket. Most dealerships are charging anywheres from $1000-$1300 to fix. A google search will show this issue with nearly every Durango with 'racetrack' lighting and should be fixed before it causes accidents if it hasn't already. Please help us!
A D V E R T I S E M E N T S
- Pontiac, MI, USA