This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Well a few months ago we had electrical problems with our 1999 Grand Caravan. The mileage, gas gauge, odometer, speedometer stopped working while I was in the van with it running in park. It turned out by a certified tech to be a manufacturer's defect because it was a wire was rubbing on a manufacturer's weld located in the overhead compartment area. So we paid for it to be fixed $500 and no problem since. So currently we had our airbag light come on along with no horn or cruise control. So I contacted Dodge like some of these sites I read said to do because some other people had theirs worked on for free and I got a email which states they will not work on either reimbursement for the one and not even for the airbag light. I am currently not driving the van because I waited for my response from Dodge. Our van only has around 67,000 miles on it. I have the email from Dodge if you are interested in showing how they respond.
Airbag light came on, horn doesn't work, cruise control doesn't work. Took it to the dealer said that there had been some recalls on it but not on my model...did some research and found that this is a consistant problem on the Caravan including my model.
The clock spring inside of the steering wheel malfunctioned. As a result the air bag sensor light stayed on and the horn became inoperative. The cruise control was also inoperative and there was a chance that the air bag would not have functioned during a crash.
While driving/idling the horn/cruise control failed to work. Air bag light illuminated intermittently. Dealership was notified, but did not resolve the problem.
- Maumee, OH, USA
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I have a 1999 Dodge Grand Caravan, with a failed clockspring. I found recalls for this, but my dealer says that my VIN. # isnt covered. I dont understand how other models are covered and mine is not.
When vehicle is started air bag light comes on and stays on. When air bag light comes on neither horn nor or cruise control work. Consumer feels that the clock spring is the problem, but is not absolutely sure.
1999 Dodge Grand Caravan started to have intermittant 'airbag' light illuminated in turns. Within a day, the light stayed on steady and the horn and speed control stopped working. I understand that there was a recall up through the 1998 models and then the clockspring assembly was replaced with a newer model. It seems that the 'new' clockspring is also defective and I believe that the 1999 and later model minivans need to be included in the previous recall.
We purchased a used 1999 Grand Caravan. Through research we found the clockspring was the problem. Crysler refuses to fix it because they said a different part was used after the last recall. They said save our receipt and if there actually a recall we would be reimbursed 100%.
Re: 1999 Dodge Grand Caravan had intermittent and then constant air bag light followed shortly thereafter by simultaneous loss of cruise control & horn.
The airbag light stays on all the time, the horn will not sound, and the cruise control does not work. The dealer had to replace the clockspring on my 1999 Dodge Caravan. Diamler-Chrysler had a recall on their 1996,1997, and 1998 Dodge Caravan. We owned a 1996 Dodge Caravan which we bought from the dealer and had it registered. We had to have that clockspring replaced apparently before the recall and we were not notified of that recall.
Small metal object (road debris) hit the underside of vehicle causing air bags to deploy while driving. Vision was blocked and vehicle almost went off the road. Dealer said that impact under car is enough reason for the air bags to deploy. *dimsii IVOQ entry posted after 12/12/02 cut-over to artemis---731569
The vehicle experienced the same defect with the clock spring as stated in recall 02 V 2930 000, however the vehicle identification number, model, and year were not included.
Air bag light comes on intermittently. Dealer replaced clock spring cod. Problem appears to be same as NHTSA recall 02V293000 for 1997 & 1998 Chrysler/Dodge vehicles.
A D V E R T I S E M E N T S
- Marion, IL, USA