This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
For the last month I have been having trouble starting the van. Turn the key, radio and dash lights comes on but the vehicle will not start. Try several times and eventually it will start. Took van into repair shop and they replaced the battery; however, still having the unreliable starting issue. Took into a Dodge dealer and they said couldn't find anything. Starting to question if it is an issue with the tipm - this is the van I use to Transport my children around, concerned when you read the additional issues if it is a defective tipm.
My airbag light would come on and go off randomly. I took it back to my dealer and it was stated that it was an issue with in the wiring but not an issue with the airbag. Now my airbag light has been on for over a month. I checked recalls and see there is a recall on 2011-2012 Dodge Grand Caravan for the driver side airbag randomly deploying yet nothing for my VIN. I drive my children around in this vehicle and if the driver side or either side was to randomly deploy....this is a catastrophe waiting to happen!!!
Car was not able to start with clicking noise. Also fuel pump was still running long after car was turned off and exited. Problem was the tipm. This is a recall for other Dodge models that are 2011 yet it is not for my van. This is over a $1000 problem to have dealership change the tipm. Now my airbag light is on. I'm finding mass of people had this problem because of water intrusion in connection in engine compartment. How is this not a recall? that should be a water sealed connection to prevent airbag system shutting off. We were stationary, car running, light came on.
The contact owns a 2011 Dodge Grand Caravan. The vehicle was serviced per NHTSA campaign number: 14V234000 (electrical system). While the contact's wife was driving 35 mph, she heard clicking and popping noises coming from the front driver's side door and noticed smoke. The front driver's side door caught fire. The fire department was called and extinguished the fire. A fire report was filed. The manufacturer sent an independent inspector to investigate the incident and ultimately stated that Chrysler had no responsibility for the fire. The cause of the fire was not diagnosed. The vehicle was towed to an independent mechanic and the contact's insurance company stated that they would attempt to repair the vehicle. The approximate failure mileage was 66,550.
- Schenectady, NY, USA
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A los pocos das de comprar la guagua en un dealer, cuando estaba dando reversa sent que da unos brincos Y tiembla. Tarda un poco en moverse. Fuimos el da 2 de marzo Y nos dijeron que era normal, al compararla con otra parecida, segn nos dijeron, an contina hacindolo. No le hicieron nada a la guagua. Al mes salimos a una cita mdica Y no cogi freno, bajamos una cuesta Y no quera parar, paramos con la emergencia frente a una casa, cuando la chequearon no tena patts en ninguna goma. Los compramos Y cuando le reclam al dealer solo nos dijeron que tenamos que llevrselo daado que ahora no podan hacer nada, mi esposo est enfermo Y no nos han ayudado. Tambin tiene problemas con los seguros ya hemos comprado 3 bateras Y SE agota muy rpido, (del control).'
Car will not start, will crank but no turn over. It will only start if I bypass the fuel pump relay. This is an ongoing issue with Dodge/Chrysler and some vehicles have been recalled for this fault tipm but the Caravan hasn't. this is a safety issue as the car will stall at any moment while driving if does start to begin with.
My van is cranking but not turning over. There are several recalls for the same issue for other Dodge and Chrysler vehicles but not mine. It states when researching it's a tipm issue.
I have reported this problem a year ago after seeing the lawsuit on Jeep Cherokee and Dodge durangos. Having to replace the tpim module. I've seen several complaint about having to change the battery then the altenator then the tpim. I did all that and my vehicles electrical system still is giving me problems. The doors will not side open the air blows heat automatically when not even on and now won't even start. Problem after problem and still no recall. There has been hundreds of complaints about faulty tipm's and even a lawsuit. The dealership say's they don't know what the problem is but each person I've seen complain shares the same problem. First told it's the battery then the altenator then the tpim. Why has this not been recalled. Dodge knows this is a problem or they wouldn't have settled a lawsuit about the Cherokee and the durango. This is not right at all and we need help fixing this issue asap.
I purchased my 2011 Grand Caravan in July 2012 an have had several problems with it ever since. There have been multiple instances of the engine stalling while driving and/or my vehicle not starting. I have since troubleshot this down to the fuel pump relay being faulty in the tipm. I have also had issues of un-commanded opening and closing of the rear sliding doors while parked. I also get an random flicker of the airbag light on dash with audio tone. These issues were discussed with a mechanic at the local Dodge dealership when having a recall performed on the "misfire" issue. I was told that the software was updated and I should not have any more issues. That has definitely not been the case. One of the above mentioned issues occurs on a weekly if not daily basis. I do not feel safe putting my family in this vehicle!
Van stalls and sometimes will not start back up. This has happened a few times on the highway so I can no longer drive the van as this problem is getting worst every day my husband drives it to work and has had the same problem as I have had with the van. We are thinking of trading it in but don't want anyone to get suck in the middle of the highway
My automatic detector for windshield wipers is inop. My vehicle will not start up in the morning. Replaced numerous items and was told it was tipm which is a known issue searching throughout the internet.
The contact owned a 2011 Dodge Grand Caravan. While the vehicle was parked, it caught on fire. There were no injuries and the vehicle was destroyed. The fire department was notified and extinguished the fire. A fire report was filed. The manufacturer was notified of the failure and the vehicle was inspected. The inspector did not find a defect with the vehicle. The vehicle was also inspected by the fire department were it was determined that the cause was a defect in the rear passenger window. The failure mileage was unknown.
I've had my van since October 2016, 60000 miles on odometer at time of purchase. January 29 and February 1, 2017 the car has completely shut off while driving. On January 29, I was on the highway doing 65 mph. Feb 1, I was leaving my job's parking lot and later a grocery store parking lot. The lights flickered each time and the van then 'died'. it restarted when I tried.
We have had our van now for almost 2 years with no problems. In mid-August, my wife was taking my daughter to marching band practice at 5 am. She told me that as she was going through an intersection, it just stalled on her. Thankfully, it was only 5 am and not during rush hour. Being the skeptical guy I am, I though maybe she had hit the key somehow and shut it down. Then it happened to me and I was nearly rear-ended. I checked it out and didn't find anything, but from that day forth, it became hard to start at random times. Sometimes when we turn the key, the ignition will crank, but the engine won't start and we'll have to turn the key off to make it stop turning over. Other times, it will attempt to start, or even start, then immediately stall. Eventually, and sometimes after 8-10 attempts, it will start and run until the next time we park it. Ever since I checked it out, I have noticed that, at times, you can't hear the hum of the fuel pump when you turn the key, while other times it doesn't seem to stop making noise. Just this morning, I left to go to work, only to find that the van won't start. Apparently, one of the other obvious signs of a bad tipm is the occasional dead battery....caused by a fuel pump that the tipm fuel relay fails to shut off.at this point, my van has been sitting since October of 2016, as we cannot afford the high repair cost. The repair estimate that I was quoted for the tipm will cost around $1100. Had this been taken care of by Chrysler, I may have saved what I spent on batteries and the alternator.
The vehicle does not start intermediately and has been diagnosed as a problem with the fuel pump relay embedded in the tipm that cannot be accessed or repaired by normal means. This defect can cause the vehicle to shut down without warning causing a great safety problem. This same problem was experienced by the Dodge durango and other Chrysler vehicles and a recall was issued to fix this problem.
Driving straight, approx 35 mph on 2-lane state highway passing through small town with rush hour traffic on both lanes and no shoulder. With no prior warning, all red instrument warning lights went on at once, including fuel pump/throttle, brakes and others. Car stalled dead and instantaneously lost power to steering and brakes, was impossible to control. Would not restart. Fortunately driver was able to steer vehicle partly off road into a driveway of busy store, blocking driveway to customers. State police were unable to get car in neutral to push to safe location. Police ordered car towed and it is currently awaiting diagnosis for totally integrated power module("tipm") failure at Dodge dealership. This was a life-threatening failure and if it had happened at nearly any other location or in adverse weather there would have been injury or death to driver and passengers. We have tow receipt. We don't know whether state police filed incident report. Many similar tipm failures of Dodge and Chrysler vehicles have been reported to NHTSA and you have recently rejected a center for auto safety petition for NHTSA intervention regarding this defect. Chrysler/Dodge is well aware of the problems with the tipm because 80,894 Jeep Wrangler and Dodge nitro vehicles were recalled in 2007 for the same problems. In that recall, defective tipms had a software problem that could cause the engine to stall. NHTSA should require Dodge to recall every model that has this same tipm installed and to immediately warn the public that their lives are in danger every time they drive their Dodge/Chrysler vehicle. It is unconscionable that the manufacturer and NHTSA have previously been informed of this dangerous defect and failed to protect the american public.
The contact owns a 2011 Dodge Grand Caravan. The contact stated that the battery failed without warning. In addition, the windows rolled down and the locks locked and unlocked independently. The vehicle was towed to the dealer where it was diagnosed that the tipm module failed. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 75,000.
Several things has been happening. Van would speed up for no apparent reason, it has stalled while driving, two front windows went down by themselves, I've had to try several times to start the van, its gotten a lot worse! took it to cr Dodge dealer in adrian mi had to pay $60 to diagnose it. They came up with thermostat and crankshaft position sensor labor $297.05 parts $76.20 took it home a couple days same crap. Put 02 oxygen sensor because it was also running really bad at times. A couple days later same crap. Took it back again said it needs a new fuel pump module. Had to take it to a different mechanic because it would take them at least 2 weeks to get one in.so around $500 for the pump. A few days later again hard to start, it seems like if there were a lot of moisture in the air or rain it was worse. So yesterday went out and was completely dead! got a jump it finally started. Turned it off tried to start it with the aftermarket remote starter wouldn't start again at all after that just cranks and I don't hear the fuel pump coming on. I told the "Dodge" service man that I read about the tipm and I thought it was that. He said no, he said it depends when and where the van was made"??" Dodge does not care about their customers!!!! I am sooooooo aggravated!!!!
The contact owns a 2011 Dodge Grand Caravan. When the vehicle was started, the engine suddenly shut off. The vehicle was unable to restart and was towed to the dealer where it was diagnosed that the tipm failed. A bypass was installed on the tipm; however, the failure recurred multiple times. The manufacturer was notified. The vehicle was not repaired. The approximate failure mileage was 35,000.
A D V E R T I S E M E N T S
- Farmington, MN, USA