This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Our vehicle was hard to start, and would sometimes stall while driving. After doing a bit of research on all possible solutions, it only worked when bypassing the fuel relay. This is the same problem that affected the durango and Grand Cherokee with their tipm.
My tipm failed while driving on a highway near my house. Fuel delivery cut off while driving. The vehicle fortunately had enough momentum to get back home, but will not start at all. Diagnosed as a faulty tipm module. Doing some research, NHTSA has previously recalled a very similar tipm in the Grand Cherokee and durango, essentially allowing Chrysler to recall the vehicles and install a new relay that bypasses the tipm and allows fuel to flow. I encourage NHTSA to expand this recall to all affected 2010+ Chrysler vehicles with tipms in the strongest possible terms. I am very lucky that I wasn't stranded or seriously injured. Many other similar complaints exist online and even in the NHTSA forums.
My car will randomly not start. I paid $1200 to have the tipm fixed/replaced(?). it would still randomly not start after the "fix". dealership told me I have to wait until I cannot get it to start to bring it in...basically I have to be stranded and tow it before they can look at it since they could not duplicate the problem when I took it in 1 week after paying the $1200 for the "fix" that did not work.
Almost 67,000miles, 2011 Dodge Grand Caravan V6 automatic. Vehicle has become hard to start and will occasionally die or act fuel starved while driving at low speed (15-25mph). Took vehicle in to dealer for service and was told I have a faulty tipm module. After researching a bit online this appears to be a common issue for Dodge vehicles for years 2007-2015. For such a common issue I cannot understand why there is not a recall.
Began with airbag light on panel coming on and random locking and unlocking of doors and dying while traveling at various speeds. All these happen wether the vehicle is in motion or not. Then it would only start using the remote starter and now it only starts when jumped by another running vehicle, even when the battery is fully charged(tested). It will simply crank and crank till battery is dead(about 10 minutes) unless it is connected to another running vehicle. It will start even if battery is close to dead then.
- Valparaiso, IN, USA
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Accelerates on its own while it was stationary and going down the highway. It would not start when turning on. Had to replace the fuel pump and now being told that it needs the tipm replaced to start.
Totally integrated power module (tipm) failed. Engine would not start while car was stationary. Fuel pump relay within the tipm was malfunctioning, preventing power from getting to the fuel pump, therefore preventing proper operation of the fuel pump. I understand this problem can also manifest itself as either loss of power while driving, or a continual running of the fuel pump, even when vehicle is off (thereby draining the battery).
Trouble starting the vehicle. It stays stuck on turning it over. You have to turn off turn it on again and again it will stay stuck if you don't turn it off. I'm afraid I will be left stranded. This happens every day and taking longer to start. I think its a faulty tipm.
My 2011 Caravan has 68K miles on it. For the past few months, it will intermittently have problems starting. Everything seems fine until you turn it to crank and then it just makes a click noise. It will do this anywhere from 2 to 20 times until it finally cranks. It will be fine for days and then suddenly... no start. I've left it at my mechanic for one week last month and one week this month. They replaced the battery, but no avail. They have seen it in action (actually came to me because they are totally stumped too), but cannot replicate it. So I'm out $800 in car rental fees and no one can figure out why the thing is acting like it is. I'm worried I'm going to be stranded with a hand full of kids and a car that won't start. I don't like feeling like I can't trust my car. Dodge has been unhelpful as well, although I'm giving the dealership a shot at this problem again and taking it there. Another week of rental car fees - yay! from reading online and a quick youtube search, it appears I'm not alone with this problem. I just want it fixed, whatever the problem is.
Car (2011 Grand Caravan) would crank but not start. I had it towed to safford Dodge in springfield, Virginia. They diagnosed the problem as a bad fuel pump. I paid $950 for a tow and a new fuel pump. As soon as I drove the vehicle home, it was doing the exact same thing (crank but not start). Eventually, it started but, later in the day, it would not start at all. I contacted the dealer and made arrangements for it to be towed in again. Eventually, the service guy calls back and says they are having trouble pinpointing the problem. Before this point I had researched the problem and discovered the multiple issues with the tipm module. The next morning he calls my wife and tells her that we need a new tipm module and it's going to cost $1200 to replace it. She told him that we would pay for the tipm module provided they deducted the cost of the new fuel pump which we believe was replaced in error. Service guy was adamant that fuel pump was bad and that it had to be replaced. He said they had isolated the pump and confirmed that it had power coming to it before diagnosing that it needed to be replaced. This may be true but I have zero faith that this guy was telling me the truth. I have read several reports on the internet where people had their fuel pump replaced in error. I eventually went to the service manager. He was also insistent that the fuel pump failed simultaneously with the tipm module. I also asked him if they had replaced multiple tipm modules and he acted as if this was a very rare repair; however, when he insinuated that my fuel pump and tipm had failed simultaneously, he acted as if he had seen this several times?! my central concern is that there have been several reports of the tipm module failing abruptly at highway speed.
I have two small children, and am concerned about this issue. My engine will not turn over, it "tics..tic..tic..", until I have attempted multiple times. This problem is erratic..2011 Dodge Grand Caravan, have been told it needs a tipm due to a "service bulletin" the dealership had. I do not have the $1150 to fix this! I am afraid to be stranded somewhere, and after looking into this apparently common issue, I see that it could lead to just random stalls which is scary. I do not have the money to fix it. My warranty has proven useless in that does not cover this. I sometimes have to attempt upwards of 10 times to finally get the engine to completely turn over. It also seems to run rough sometimes, particularly when up a hill, etc. I can not trust this vehicle to be dependable and since it is not that old, and it appears as if this is a known problem, I believe the manufacturer should issue a recall due to safety concerns if the vehicle were to stall. Dated of incident on this form is the most recent, but not the only time it has happened.
Vehicle began having issues starting, intermittently at first, about 3-4 weeks ago. 4 days ago, vehicles battery was dead, wouldn't start for several attempts. Stalled twice while driving 60 mph continued to not start, battery, alternator, starter, wiring all checked out okay with local repair shop. The fuel pump relay in the tpim (total integrated power module) was bad, required whole tpim to be replaced.
Would not start on several occasions. Purchased new battery. Took it to local mechanic. Almost put in a new starter but researched it first on the internet. Seemed like it was a faulty tipm. Called local Chrysler dealer and told them the issues. After a week, they said I needed a new tipm ($1200) and would not cover the cost. Said that they did not know anything about a tipm recall. I did not get it replaced. Called Chrysler customer care and they said that I did not qualify for a recall. I have driven Chrysler Dodge Caravan for over 25 years and I am greatly disappointed that they are not standing behind their product. They know that there is an issue with all the tipms in their vehicles and they only recalled certain makes and models. Meanwhile, I hold my breath every time I try to start my car. I am retired and cannot afford to replace that part for that price. I had this car as a company car starting in January of 2011 and purchased it from ari in July of 2014.
For the past year or so we have had check engine light on and off and have had it checked at Dodge dealerships and private mechanics. The code they kept coming up was a general code of "misfire" so Dodge convinced us to get the spark plugs fixed and to do fuel cleaner to our fuel tank because it was "probably that". after the fixes were made as a result of what Dodge told us to do, the same problems continued to occur. After several more times of the van "sputtering" down the road in both city and highway driving feeling like it was about to stall out which could have caused injury to my family or myself, it got to the point it would not even start. We took it to get fixed yet again thinking it was the fuel pump to find out it was the tipm. This is a part that is known to go wrong in Dodge vans yet there is no recall on it or any fix for it. I Transport my three kids in this vehicle that we still owe money on to find out one of its main components is faulty and there is no fix so it is over a grand out of our pockets (and several 100 other people) to get this part fixed. Not to mention the fact that our car is rendered useless until this is done. Dodge needs to be held accountable for this part that is faulty in 2011 grand carvans. Families don't need to be seriously hurt or even killed because this little part stops working mid drive (which happened to us but we were pulling out of the driveway with no one around). Please hold them accountable. If you can't then make someone else! it is not fair to the consumer who put their trust in Dodge! this has been a year and a half of constant issues that have come out of our wallets while the car maker sits pretty.
The contact owns a 2011 Dodge Grand Caravan. The contact stated that the vehicle hesitated to start without warning. The failure recurred approximately five to ten times intermittently. When the failure occurred, the battery became inoperable. The vehicle was taken to an independent mechanic, but the cause of the failure was unable to be determined. The manufacturer was notified of the failure. The failure mileage was 120,000.
Dodge dealership finally diagnosed my faulty tipm in my 2011 Dodge Grand Caravan. I bought the vehicle new and started having starting issues while parked at about 15K miles all the way up to present mileage of 70K miles. Originally when the key was turned in the ignition I would get nothing, just a very quick half turn of the motor (no true cranking). This strange electrical short would self resolve after 15 minutes and then Caravan would startup. This issue progressively became more frequent as the miles were added racked up on the vehicle. Now at 70K miles the Caravan will only crank but not start up. When it does start it will stutter and then stall out. Eventually I will be able to get it to start but it will feel hesitant at times while driving it. This hard start has been occurring almost time I try to drive the vehicle now. The dealership was finally able to replicate it now at 70K miles (because it is a guaranteed to occur) as opposed to when it was very intermittent and unpredictable. Of course now that I'm out of warranty it will cost me $1400 for a new tipm or the other option proposed is to cut my electrical wiring and solder a standalone relay to bypass the internal relay inside the faulty tipm at a rate of $500. As evidenced by internet research, this issue is rampant across the Chrysler/Dodge product line and I'm surprised that this is not a voluntary recall already. I see that it is in litigation at the moment as a class action lawsuit.
The contact owns a 2011 Dodge Grand Caravan. The contact stated that the vehicle failed to start on numerous occasions. The vehicle was taken to the dealer where the fuel pump was replaced; however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed, but the technician could not find a failure code. The manufacturer was notified of the failure. The approximate failure mileage was 95,000.
The van simply shuts off while driving. I was on a 6 lane highway going 40 mph and the engine shutdown. All electrical including the dash quit working. I was able to pull over and restart the car. Several miles down the road it happened again.
The contact owns a 2011 Dodge Grand Caravan. Upon starting the vehicle, there was a loud sound. The contact looked under the hood and noticed that the battery exploded. The vehicle owner replaced the battery, but an abnormal noise recurred a few days later. The vehicle was taken to a mechanic who diagnosed that the transmission needed to be replaced. The manufacturer was notified and provided no repair solution. The approximate failure mileage was 86,000.
A D V E R T I S E M E N T S
- Murfreesboro, TN, USA