This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
For the past year or so we have had check engine light on and off and have had it checked at Dodge dealerships and private mechanics. The code they kept coming up was a general code of "misfire" so Dodge convinced us to get the spark plugs fixed and to do fuel cleaner to our fuel tank because it was "probably that". after the fixes were made as a result of what Dodge told us to do, the same problems continued to occur. After several more times of the van "sputtering" down the road in both city and highway driving feeling like it was about to stall out which could have caused injury to my family or myself, it got to the point it would not even start. We took it to get fixed yet again thinking it was the fuel pump to find out it was the tipm. This is a part that is known to go wrong in Dodge vans yet there is no recall on it or any fix for it. I Transport my three kids in this vehicle that we still owe money on to find out one of its main components is faulty and there is no fix so it is over a grand out of our pockets (and several 100 other people) to get this part fixed. Not to mention the fact that our car is rendered useless until this is done. Dodge needs to be held accountable for this part that is faulty in 2011 grand carvans. Families don't need to be seriously hurt or even killed because this little part stops working mid drive (which happened to us but we were pulling out of the driveway with no one around). Please hold them accountable. If you can't then make someone else! it is not fair to the consumer who put their trust in Dodge! this has been a year and a half of constant issues that have come out of our wallets while the car maker sits pretty.
The contact owns a 2011 Dodge Grand Caravan. The contact stated that the vehicle hesitated to start without warning. The failure recurred approximately five to ten times intermittently. When the failure occurred, the battery became inoperable. The vehicle was taken to an independent mechanic, but the cause of the failure was unable to be determined. The manufacturer was notified of the failure. The failure mileage was 120,000.
Dodge dealership finally diagnosed my faulty tipm in my 2011 Dodge Grand Caravan. I bought the vehicle new and started having starting issues while parked at about 15K miles all the way up to present mileage of 70K miles. Originally when the key was turned in the ignition I would get nothing, just a very quick half turn of the motor (no true cranking). This strange electrical short would self resolve after 15 minutes and then Caravan would startup. This issue progressively became more frequent as the miles were added racked up on the vehicle. Now at 70K miles the Caravan will only crank but not start up. When it does start it will stutter and then stall out. Eventually I will be able to get it to start but it will feel hesitant at times while driving it. This hard start has been occurring almost time I try to drive the vehicle now. The dealership was finally able to replicate it now at 70K miles (because it is a guaranteed to occur) as opposed to when it was very intermittent and unpredictable. Of course now that I'm out of warranty it will cost me $1400 for a new tipm or the other option proposed is to cut my electrical wiring and solder a standalone relay to bypass the internal relay inside the faulty tipm at a rate of $500. As evidenced by internet research, this issue is rampant across the Chrysler/Dodge product line and I'm surprised that this is not a voluntary recall already. I see that it is in litigation at the moment as a class action lawsuit.
The contact owns a 2011 Dodge Grand Caravan. The contact stated that the vehicle failed to start on numerous occasions. The vehicle was taken to the dealer where the fuel pump was replaced; however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed, but the technician could not find a failure code. The manufacturer was notified of the failure. The approximate failure mileage was 95,000.
The van simply shuts off while driving. I was on a 6 lane highway going 40 mph and the engine shutdown. All electrical including the dash quit working. I was able to pull over and restart the car. Several miles down the road it happened again.
- Milton, FL, USA
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The contact owns a 2011 Dodge Grand Caravan. Upon starting the vehicle, there was a loud sound. The contact looked under the hood and noticed that the battery exploded. The vehicle owner replaced the battery, but an abnormal noise recurred a few days later. The vehicle was taken to a mechanic who diagnosed that the transmission needed to be replaced. The manufacturer was notified and provided no repair solution. The approximate failure mileage was 86,000.
Malfunctioning tipm with random opening of windows and sliding door, inability to start engine. This model should be included with other Chrysler models under recall. The internet is full of anecdotal evidence the most concerning is loss of power/stalling while driving at highway speeds in heavy traffic. I'm the latest victim and unhappy with nhsta response to complaints. Car stationary.
The van tries to start but it never turns over. I was driving down the interstate at around 70 mph and the van stalls out. I was able to get it to the side of the road and called a tow truck to take it to the dealer. Dealer stated that I need a tipm module and it was going to cost $1500. This is the same module that was issued a recall on two other Dodge vehicles. This is the same module!! this needs to be issued a recall as well. I don't know why they thought that putting the same module in a recalled vehicle the same problem wouldn't arise. This is bs.
The car has been shutting off while my wife is driving with my kids in the car. I have taken the vehicle to the dealership twice now for the same problem. I just got my car back yesterday 6/28/16 after the dealership had been working on it for a month and half. While my wife was driving today 6/29/16 the same thing happened again. It happens suddenly without any warning so there is no way for her to pull over, she has to remove the ignition key right where she is at and then turn the car back on. This is very concerning because it can cause an accident since there is no way of telling when the car will shut off. I have read many complaints about the same thing happening to other people with same problem. I do not understand why this vehicle has not been recalled.
Vehicle won't start you can turn the key for 8 to 10 minutes at a time before it will start. The vehicle also loses power while going up an incline or going in reverse. This is a huge safety concern with it losing power while driving. Not to mention this has lead to a lot of late shifts to work and kids to school and appointments. Was told that my tpim has gone bad which is super expensive when you are making payments on the vehicle and living paycheck to paycheck. This is progressively becoming a huge problem as everyday it takes a little longer for the vehicle to start. Why was the grand Jeep Cherokee and Dodge durango recalled for this issue but not the 2011 Dodge Grand Caravan??
The van lost power while on the highway, it was towed to the dealership who said the tipm was bad.the car was moving on the highway when it lost power.this is very dangerous and needs to be recalled!Dodge has known about this problem but refuses a recall on the Caravan.
Well from the time I purchased the car I told the dealer about the ignition. The car speeding off while I'm driving in a regular street or highway. The warning lights doesn't warn. Enough is enough. Riding in the car in street yesterday once again the steering wheel locked in me in traffic and it shut down. No warning. So dangerous. There is no way there should be so many complaints about the same issues and they not have a recall and repairs.my alternator actually fried and we could have been killed along with my children!!!! I'm scared. Im paying $500 dollars a month for a vehicle that is sitting and I can't drive. Please give hello me to get justice.
The key fobs weren't working properly, and the car wouldn't start properly. It would crank well but not catch. Eventually I could persuade it to start. Klaben auto (kent, oh) replaced a key fob (+?) for $1114.27, but the car still wouldn't start properly. When I took it back, they replaced the fuel pump, but this didn't address the problem. Then they replaced the tipm, which solved the problem with starting., for an additional $697.53
I have had my van since 2013, and have had repeated problems with it not starting. I attempt over and over to start the car using the key, but it receives no power. Eventually it will start, but this is very frustrating. I was told my a mechanic it is the tipm that is malfunctioning. I have also noted another issue that when I turn off the van and remove the key, there is still a motor of some sort running, it sounds like a low key hum coming from the console. I am concerned about both of these issues.
The contact owns a 2011 Dodge Grand Caravan. The contact stated that there was an abnormal burning odor in the vehicle. The contact received notification of NHTSA campaign number: 14V234000 (electrical system) however the part to do the repair was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for recall repair. The manufacturer was not notified of the failure. The failure mileage was 86,499. Parts distribution disconnect.
My 2011 Dodge Grand Caravan, which I bought used at 33,000mi and it had under 47,000mi when the issue started happening, failed to start after the first few attempts. It would eventually start after 5-10 attempts. I noticed it would usually have that issue when the vehicle had not been started within a few hours. Once it started, it ran fine and if turned off would start back up fine. Dealership initially diagnosed the coolant temp sensor but did not fix the situation. They called Chrysler for any inputs on what the issue could be and were told it most likely is the tipm. The following is what they wrote on my work order: "using power probe found voltage from fuel pump to low to maintain proper fuel pressure. Using power probe added voltage through M37 fuse and found vehicle to operate as intended." The repair totaled to $1,000. That does not include the $300+ repair for the temp. Coolant sensor that did not fix the issue. This is absurd to believe the tipm is recalled on the Jeep and durango but not the Caravan when it clearly is having the same issues in many forums across many websites. I called Chrysler and was told there is nothing they can do since my vehicle is out of warranty and that specific part is not recalled. It is clear Chrysler will not attempt to fix the situation until told to.
While driving, the vehicle will shut off at random times. This has happened several times during the last 2 months. We recently took the vehicle in, but, the problem did not occur while the repair shop had it, so, they did not replace anything. There are no specific circumstances that will cause this to happen. It has happened several times while traveling at high speed on the interstate. There is a recall for the 2008-2010 model year Grand Caravan that have suffered the same problem. The recall addresses the ignition switch on those vehicles.
Car shuts off suddenly up (stall while driving on the highway), lost all power, brake and steering wheel are affected make impossible to drive safely the vehicle. This causes problems to safely put you out off the road. Also, we have problems to turn on the vehicle in the mornings, and consumes up to the death a new battery car in months (less than a year). As per the Dodge dealer this problems is caused due a faulty tipm and a bad fuel gas pump. Replace both will cost around $2,000 usd. Looking over the web this security threat it is a common issue for Dodge Grand Caravan 2011-2012. Grand Cherokee and durango for the same years have recalls for this situation, but not the Grand Caravan. This is a security issue documented for the Cherokee and the durango that should apply to the Grand Caravan as it is the same problem. I hope that your Agency will be able to intervene with this serious problem.
For over a year have attempted to have recall P25/ NHTSA 14V-234 remediated at local dealer spot Dodge in pleasentville NJ. Each time there is an excuse and the promise of a call when the recall can be completed. To date have never received a call.
A D V E R T I S E M E N T S
- New Cumberland, PA, USA