CarComplaints.com Notes: I hope I can stop you from buying this vehicle before you find out that it won't be able to stop you.

10.0

really awful
Crashes / Fires:
3 / 5
Injuries / Deaths:
0 / 0
Average Mileage:
64,659 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2010 Dodge Journey electrical problems

electrical problem

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2010 Dodge Journey Owner Comments (Page 13 of 29)

« Read the previous 20 complaints

problem #322

Oct 012016

Journey

  • 60,000 miles

A D V E R T I S E M E N T S

Vehicle has intermittent problem where, when starting, only a "click" sound is heard, and engine does not start. Told originally, that the battery was bad. It was replaced. Problem recurred. Then told the alternator and starter were bad, so they were replaced. The problem recurred. Service department told us that software on the "computer" needed to be updated, so that was done. The problem continues to recur. When vehicle won't start, jumping it won't help. We have to just try over and over again. Sometimes it starts after a few tries, sometimes we have to wait 20-30 minutes before engine finally starts. One instance, the vehicle didn't start for an hour. The last communication with the dealer, after having this problem for a number of years, was that they can't fix it because they have no idea what is wrong. This was after spending hundreds of dollars on what turned out to be unnecessary repairs

- Miami Lakes, FL, USA

problem #321

Apr 102015

Journey

  • miles
The contact owns a 2010 Dodge Journey. While attempting to start the vehicle, it failed to start without warning. The vehicle was taken to the dealer where the starter and battery were changed; however, the failure recurred. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

- Attleboro, MA, USA

problem #320

Sep 132016

Journey

  • miles
The contact owns a 2010 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Middleton, TX, USA

problem #319

Jan 012014

Journey

  • 89,000 miles

A D V E R T I S E M E N T S

The contact owns a 2010 Dodge Journey. The contact stated that while in park, the vehicle failed to start. The failure recurred on numerous occasions. The vehicle was taken to multiple independent mechanics who diagnosed that the alternator, starter, fuel pump and ignition needed to be replaced. The vehicle was repaired. However, the failure recurred. The vehicle was then taken to a dealer where it was stated that the key was unable to connect to a sensor in the ignition. The manufacturer was not notified of the failure. The failure mileage was 89,000. The VIN was unavailable.

- Buffalo, NY, USA

problem #318

Aug 082016

Journey

  • 40,000 miles
The horn goes off intermittently sometimes just sitting in the driveway. This is dangerous as fellow motorists or pedestrians think that I am blowing my horn at them.

- Locust Valley, NY, USA

problem #317

Aug 232016

Journey

  • 95,000 miles
The horn blows by itself at all different times

- Hernando, MS, USA

problem #316

Aug 012016

Journey

  • 40,000 miles

A D V E R T I S E M E N T S

Rear door locks will not open with the key fob or by pushing the unlock door button from inside the car. If you manuall open the rear doors by pulling up ont he knob they will not lock when driving or with the key fob or by hitting the door lock butoon. This is a known issue and Dodge Chrysler will not fix

- Warren, MI, USA

problem #315

Aug 262016

Journey

  • miles
The horn blows by itself at all different times.

- Hephzibag, GA, USA

problem #314

Aug 062016

Journey

  • 92,000 miles
Horn beeps at random times, while parked in driveway, while driving, etc. This causes a severe issue when your horn beeps at others for no reason when driving down road. This seems to be a known issue with this model, however it appears Chrysler doesn't fully understand the cause or fix.

- Holt, MI, USA

problem #313

Aug 132016

Journey 6-cyl

  • Automatic transmission
  • 59,000 miles
The contact owns a 2010 Dodge Journey. The contact stated that the engine failed to start. The vehicle was not diagnosed nor repaired. The manufacturer was notified. The failure mileage was 59,000. Updated 10/05/16

- South Lainfield, NJ, USA

problem #312

Aug 132016

Journey

  • 65,000 miles

A D V E R T I S E M E N T S

The horn randomly honks without pushing the horn button. This happen both while sitting unattended as well as while driving. Very distracting to both driver and others driving near by. We had to pull the fuse's disabling the horn to be able to drive the car. Dealer has been unable to resolve. It appears to be a common problem as you can find videos online of the make and model doing the exact same thing our car does. Why isn't there a recall on this unsafe condition?

- Clearwater, KS, USA

problem #311

Apr 152016

Journey

  • 60,000 miles
The contact owns a 2010 Dodge Journey. The contact stated that the vehicle required multiple attempts to start. The failure recurred intermittently. The vehicle was taken to a dealer where it was diagnosed, but the cause of the failure was unknown. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 60,000.

- Sturgis, MI, USA

problem #310

Aug 012016

Journey

  • 1,000,000 miles
Ignition switch spring getting stuck. Key fob will not go in or come out without force.

- Semmes, AL, USA

problem #309

Jul 012016

Journey

  • 90,000 miles
Horn blows intermittently while driving or while parked unattended. Unsafe for this to occur while driving.

- Semmes, AL, USA

problem #308

Aug 012016

Journey

  • 62,000 miles
The contact owns a 2010 Dodge Journey. While driving 40 mph, the vehicle stalled. The contact was able to restart the vehicle; however, the failure recurred. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the ignition switch needed to be replaced. The vehicle was not repaired. The vehicle was not included in NHTSA campaign number: 14V373000 (air bags, electrical system). The manufacturer was notified of the failure. The approximate failure mileage was 62,000.

- Greenbury, TX, USA

problem #307

Jul 112016

Journey 6-cyl

  • Automatic transmission
  • 86,000 miles
The contact owns a 2010 Dodge Journey. When the vehicle was started, it made a clicking noise but failed to start right away. There was no warning indicator illuminated. The contact stated that it took multiple attempts to start the vehicle most of the time. The failure recurred several times. The vehicle was taken to an independent mechanic who diagnosed and replaced the starter. The failure recurred. The manufacturer was made aware of the failure and stated that there was no recall. The vehicle was not repaired. The failure mileage was 82,000.... updated 08/23/16

- Glenolden, PA, USA

problem #306

Jul 242016

Journey

  • miles
Horn/alarm goes off while I'm driving or while car is parked in drive way

- Clearwater, FL, USA

problem #305

Apr 012016

Journey

  • 45,000 miles
The horn/alarm will sound randomly and for no apparent reason, often going down the road or in the middle of the night. The keyfob will lodge in and the entire electrical system is "dead". replaced battery thinking it was battery issue. Entire electrical system is "dead" every few days. There is a strange drag/click sound when turning wheel. Many other electrical issues that are bizarre and completely random. At times you have to start, kill, restart engine and finally will go in gear. I keep checking for recalls as this appears, through multiple posts I have read, to be an issue with this year model. I can't afford to keep taking to dealerships for issues that clearly are related to the manufacturing of the vehicle.

- Houston, TX, USA

problem #304

Jun 262014

Journey

  • 108,732 miles
The contact owns a 2010 Dodge Journey. The contact received notification of NHTSA campaign number: 14V373000 (air bags, electrical system); however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle provided false warning indicators and stopped abruptly occasionally. The failure mileage was 108,732.

- Detroit, MI, USA

problem #303

Jun 072016

Journey

  • 74,470 miles
When I turned off the engine and removed the key and stepped outside the vehicle I noticed the engine was still running. Engine continued to run for 45 minutes to an hour. When I reentered vehicle to try the key again it would not shut off and was unable to shift the gear lever. The vehicle was at a clients location so I drove it home and parked it in the driveway where it continued to run for about an hour when I removed the key. I had the vehicle towed to premier of cape cod the only Dodge dealer on cape cod. I was told it was an electronic computer module. To replace the module with 2 new keys the cost would be $1,038 installed. I submitted a safety claim with the Chrysler/Dodge regional office and was denied. I was offered a year of free oil changes and no reimbursement as vehicle warranty was over. The vehicle was a 2010 with 74,470 miles. My concern is that this could very well been a safety issue as vehicle kept running and could not be secured. It seems to me that this should have been issued a recall as upon investigating further this model and year had a history of this issue. A $1,038 repair for a computer module is not your average issue/repair.

- East Harwich, MA, USA

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